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Adware.maxsearch Keeps Reinstalling Constantly


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#1 lolobutt

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Posted 30 January 2007 - 04:14 PM

:flowers: I am running windows xp with norton internet security 2005. My nortons picked up the problem and I immediately scanned and deleted the adware.maxsearch program. I also ran ad-aware SE and spybot: search and destroy. They all say they deleted the problems (adware.targetsaver and adware.purityscan also showed up once).

Within no time at all I get an icon on my desktop called 'install.exe' and nortons popups a security risk. I have been running these programs for 2 days now and I continue to get this frakking adware thing. :trumpet:

I have no clue what was going on when the original problem arose. I shall just say it involved a teenager on MY laptop, not on THEIR pc!! :thumbsup:

I have tried to get to the symantec.com website but my browser (IE7) keeps getting hijacked and won't allow me to nav to the site.

I did get to it once and printed some info on removing the above mentioned problem but when I tried to open my registry, something kept immediately closing it. I start up in safe mode and then opened registry and all the entries weren't there that needed to be deleted. I started back up normally in Windows and boom-- Frakking adware.maxsearch :inlove:

any help would be appreciated!!!
lolobutt

Edited by lolobutt, 30 January 2007 - 04:15 PM.


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#2 Orange Blossom

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Posted 30 January 2007 - 04:39 PM

Welcome to BC :thumbsup:

I suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.

Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log.

After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 lolobutt

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Posted 30 January 2007 - 08:35 PM

I tried to do as instructed by here's what happened.

I downloaded HJT and had a hell of a time getting it to open. Everytime I tried, it would close immediately. I finally hit the buttons fast enough to get it to scan but a notepad window never would open. I can't find it on my computer. What now??

Edited by lolobutt, 30 January 2007 - 08:36 PM.


#4 Orange Blossom

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Posted 30 January 2007 - 09:14 PM

Hmm. First, can you verify that it is in its own folder. Something like this: C:\Program Files\hijack This\hijackthis.exe Make sure it is not in a temp. folder, if it isn't create a folder and name it HiJackThis. Drag the current hijackthis.exe to it.

Once that is done, try this:

Right click on hijackthis.exe and click on rename. Change the name to analyse.exe and run the scan again making sure you click on the button that says: do a system scan and save a log file. If notebook doesn't open up, open the hijack this folder and see if you can find the log file and then open it manually.

Hope this helps.

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Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#5 fozzie

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Posted 31 January 2007 - 04:51 AM

Try renaming it to a different name. There is some malware out there which will prevent HJT to be stored or run. See whether that helps.

Edited by fozzie, 31 January 2007 - 05:55 AM.


#6 lordseurek

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Posted 31 January 2007 - 09:41 AM

It seems I am having the same problems on my laptop. Some stupid file was transfered via msn messenger onto laptop and as well to PC. Everything lolobutt mentioned is happening to me on my laptop. I have tried deleting with Nortons, but it just wont go away. Should I follow the steps Orange Blossom suggests with the 2 programs to download and run, being Ad-Aware SE and Spybot-Search and Destroy, or should I just wait to hear about other alternatves. Stupid Adware.MaxSearch argh.

#7 fozzie

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Posted 31 January 2007 - 09:55 AM

Lordseurek welcome to BC Follow the steps in the 1st post of Orange Blossom
In future if you want to receive assistence please start your own thread.

please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.



#8 Orange Blossom

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Posted 31 January 2007 - 02:14 PM

lolobutt's log is here: http://www.bleepingcomputer.com/forums/t/79807/adwaremaxsearch-keeps-reinstalling-constantly/

I'm glad you managed to get a log lolobutt. I know it's been frustrating.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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