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Help Required! Wireless Aol Stopped Working.


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#1 binx1310

binx1310

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Posted 30 January 2007 - 09:22 AM

My girlfriends wireless lan has stopped working. Im no expert and ive had a look at it and have no idea whats wrong.

Her dad set it up so im not sure of any of the settings. It was working perfectly well until one day norton popped up and said something about something has been blocked. At that point it stopped working.

I went through the norton firewall settings and cant see any reference to wireless networking adn have allowed anything related to AOL.

It connects to the router fine but wont go on the internet. The AOL error codes are as follows:

AC-3001; err0x84100118 (0 could be o)

TCP/IP connection; no IP routes.

Could it be that norton is blocking the recieving of the wireless internet? I am currently away at uni so probably cannot get any more information at this time. But any ideas of what the problem is would be great help.

cheers

will

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#2 fozzie

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    aut viam inveniam aut faciam


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Posted 31 January 2007 - 10:29 AM

Check this
explanation

#3 binx1310

binx1310
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Posted 31 January 2007 - 11:38 AM

That has all been done. While on the phone to some aol customer service person in teh middle of india.
any other ideas? it had been suggested to uninstall and reinstall norton in the hope that it forgets its settings and maybe will allow connectivity

will




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