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Mozilla Firefox


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#1 Johnny.

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Posted 29 January 2007 - 11:45 AM

When using Firefox, it works fine, however if I try and open my D: Drive and Recycle Bin, unsure of whether other folders will do this, Firefox automatically closes and anything link with. As I try and reopen the application, it says that it cannot run becuase "js3250.dll" is missing, also stating that re-installing the application may work. So I reinstall but the same thing occurs. I have tried copying "js3250.dll" to a different folder and pasting it back in when it loses this file, however it is not a singular file that is rid of, many .dll files have gone missing to. I have tried SUPERAntispyware to remove some adware, but that also has not solved the problem. So what IS the problem and how do I fix it?

And also when I reinstall, I had copied the whole folder to D: drive, and the same problem occurs, except that no files are lost.

Update: I have just discovered that even if Firefox isn't running, and I open up Recycle Bin or D: drive, the files are still deleted. ie Firefox in drive C: won't run as some files are lost automatically.

Edited by Johnny., 29 January 2007 - 12:45 PM.


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#2 fozzie

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Posted 29 January 2007 - 01:23 PM

Which version of Firefox do you have. Did you also delete all the folders of Firefox in Application data. Furthermore what is the version of your Java?
Here yu can download the new js3250 file, but I assume your problem will be resolved when downloading latest version of Java

#3 Johnny.

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Posted 02 February 2007 - 07:15 AM

Which version of Firefox do you have. Did you also delete all the folders of Firefox in Application data. Furthermore what is the version of your Java?
Here yu can download the new js3250 file, but I assume your problem will be resolved when downloading latest version of Java


I have Mozila 1.8.2. I downloaded the latest Java, but it still happens. Apparently it doesnt happen on other accounts on this same PC, this account was the default user. When I run Mozilla from D: it also automatically closes the webpage when I oen up My Computer etc, however the .dll's arent found. =/

Edited by Johnny., 02 February 2007 - 07:16 AM.


#4 tg1911

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Posted 02 February 2007 - 08:25 AM

I suggest you totally uninstall your version of Firefox, then install the latest version, 2.0.0.1.

A total uninstall is different from a simple uninstall, using Add/Remove programs.

Note: You will have to go back and redo all of your personal settings (Options), as deleting the Profile folder will erase everything Firefox related.
You will be starting with a clean slate.

To completely uninstall Firefox, you will need to delete your Profile folder.
This file is not removed when you uninstall Firefox from Add/Remove.
It will retain all of your previous settings, and re-apply them to your new install, if it's not deleted.
That's why, when you install a new version of Firefox, your previous settings, bookmarks, passwords, etc., all remain the same.
For a Fresh (start from scratch) install, this folder has to be removed.

You might want to make a copy of the Bookmark.html file, before you uninstall, and save it to somewhere you'll be able to find it.
This is where all of your Bookmarks (Favorites) are stored.
Set windows to show hidden files,
How to see hidden files in Windows
Then navigate to:
C:\ Documents and Settings \ "your user name" \ Application Data \ Mozilla \ Firefox \ Profiles \ default.random characters \ Bookmark.html
Make a copy of the Bookmark.html file

Then you can replace, the new one created, with the old one, you just copied.
After you install Firefox, delete Bookmark.html, and replace it with your saved copy of Bookmark.html.
Restart Firefox.
That way, you'll have all of your Bookmarks back.

Now for the uninstall.
Download a fresh copy of Firefox.
Uninstall your current version of Firefox from Add/Remove programs.
Then navigate to:
C:\ Documents and Settings \ "your user name" \ Application Data \ Mozilla \ Firefox \ Profiles
Delete the Profiles folder.
If you installed Talkback during custom install, navigate to Application Data \ Talkback \ MozillaOrg \ folder and delete all Firefox(somenumber) folders found, for example, "Firefox10", "Firefox15", and "Firefox2".
Then navigate to:
C: \ Program Files \ Mozilla Firefox, and delete that folder.
Now, reinstall Firefox.

Don't forget to replace your Bookmark.html file.
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#5 fozzie

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Posted 02 February 2007 - 10:42 AM

A very handy tool is Mozbackup which will backup all your valuable data. My advise is not to backup your addons but download again after re-installing. THis will avoid any version issues.




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