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Add Remove In Control Panel Doesn't Work


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7 replies to this topic

#1 Lindaa

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Posted 28 January 2007 - 04:25 PM

I'm running Microsoft professional, Internet Explorer and have a Google toolbar.

All attempts to add software are blocked and the add remove feature in the control panel won't open. For example, I can't update my old version of Itunes because the popup for the update gets blocked. I know about the popup blocker in the Google toolbar, and how to handle that, that isn't the problem. In Internet Options, the security setting is at medium and under the advanced tab I reset all options to default. :thumbsup: :flowers: :trumpet:

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#2 Orange Blossom

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Posted 28 January 2007 - 04:30 PM

What version of IE are you using?

What other security programs do you have on the computer? It's possible that one of them is blocking the pop-ups.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 drymobius

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Posted 28 January 2007 - 04:43 PM

Lindaa, I found some information in the MSKB. See if it helps -
http://support.microsoft.com/kb/266668/EN-US/
drymobius

#4 Lindaa

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Posted 29 January 2007 - 12:52 AM

Orange Blossom - Strange, I check in "help" to see which version of IE and it was totally blank!? :thumbsup:


Drymobius - it didn't but thanks anyway.

I can't even reformat the hard drive cause I can't load anything on.

#5 Guest_uhaligani_*

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Posted 29 January 2007 - 01:31 AM

Go to the command line and run these 3 commands to repair some registry entries.

regsvr32 mshtml.dll

regsvr32 shdocvw.dll -I

regsvr32 shell32.dll -I

#6 Lindaa

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Posted 31 January 2007 - 02:30 PM

Thanks,


I'll use those prompts as soon as I figure out how to. im checking at microsoft support. :thumbsup:

#7 Guest_uhaligani_*

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Posted 01 February 2007 - 12:08 AM

Just go to "RUN" and copy and paste.

#8 Lindaa

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Posted 02 February 2007 - 06:03 PM

Spybot noted I'm running a bad download blocker on IE. I thought I deleted IE last night from the registry,l but it didn't go away. Persistent bugger.




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