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Cftmon


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#1 kgn

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Posted 28 January 2007 - 10:05 AM

I have cftmon showing up on startup when I look at msconfig..I understand that this is a trojan..what do I do?

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#2 jgweed

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Posted 28 January 2007 - 10:27 AM

First, you need to be sure it is malware. cftmon is a valid component of MS Office that handles speech imput (generally under the folder, C:\WINDOWS\system32\ but if this file name is found either in the folders C:Windows or in C:Winntl, or if you have never installed MS Office, it is malware.
Second, if the path leads to you think it is malware, update and run your resident Anti-virus in Safe Mode. Let us know what happens when you do this.
Regards,
John
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#3 kgn

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Posted 28 January 2007 - 12:47 PM

thank you for the info.
It appears that it is not malware..I have loaded office .......
I appreciate your help
Thx Ken

#4 jgweed

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Posted 28 January 2007 - 10:58 PM

Malware will often disguise itself by using a legitimate file name. The giveaway is usually the path (folder, subfolder) where it resides. Doublecheck the folder where it was found with the information I provided above, just to be on the safe side.
Cheers,
John
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#5 quietman7

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Posted 29 January 2007 - 01:01 PM

Anytime you come across a suspicious file for which you cannot find any information about, you can submit it to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.

You can also download and use Process Explorer to investigate all running processes and gather additional information to identify and resolve problems. This tool will show the process CPU usage, a description and its path location.

If you do not use speech or handwriting recognition features in Office, Ctfmon.exe is a non-essential process and can be removed. If disabled in MSCONFIG this process will re-appear on the next startup, so follow the steps to prevent it from running provided in the "Frequently asked questions about Ctfmon.exe" if you want to disable it.
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