Anytime you come across a suspicious file for which you cannot find any information about, you can submit it to jotti's virusscan
. In the "File to upload & scan
" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
You can also download and use Process Explorer
to investigate all running processes and gather additional information to identify and resolve problems. This tool will show the process CPU usage, a description and its path location
If you do not use speech or handwriting recognition features in Office, Ctfmon.exe is a non-essential process and can be removed. If disabled in MSCONFIG this process will re-appear on the next startup, so follow the steps to prevent it from running provided in the "Frequently asked questions about Ctfmon.exe
" if you want to disable it.