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Winxp Slooooow Shutdown - Manual Off Needed


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#1 drymobius

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Posted 26 January 2007 - 12:15 AM

My laptop cannot shut down by itself. Upon hitting Start > Turn off computer, I get the following boxes:
- End program Spysweeper (appears after 20 seconds)
- End program explorer.exe (appears after 35 s)
- Program not responding (I hit End Now)
- End program explorer.exe (reappears after another 2 min)
- End program HiddenFaxWindow
- Program not responding (I hit End Now)
After 3 minutes of the above, the cursor sits on a blank desktop, icons have disappeared, and nothing.
After 6 minutes, the blue Windows XP Logging Off screen appears, and hangs.
I manually press the power button, hold for 5 seconds, and computer shuts off.

I recall in the early days this laptop had it much easier when shutting down. Any advice from this forum? Thanks for your help.

P.S. Computer is freshly defraged (in safe mode), and check disk was run.
drymobius

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#2 drymobius

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Posted 26 January 2007 - 01:41 AM

...some additional information: if I logon but don't open any programs (i.e., IE or AOL), then log off, the computer shuts down just fine, within a minute.
drymobius

#3 fozzie

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Posted 26 January 2007 - 04:30 AM

The below is going to take some time but well worth. It could be that you have either a faulty memory or clean up issues or piotentially malware issues. Please do the following ( Please post back after evey step whether there any improvement :

Step 1

Please follow these steps :

• Defrag your system. Disk fragmentation slows the overall performance of your system. When files are fragmented, the computer must search the hard disk when a file is opened. Disk Defragmenter consolidates fragmented files and folders on the hard disk so that each occupies a single space on the disk. This speeds up reading and writing to the disk. Read "The Importance of Disk Defragmentation" for instructions.

• Check for disk errors by running CHKDSK. CHKDSK can be run from the Recovery Console, the command prompt or through the Windows GUI.
To run chkdsk from the Win XP GUI see these instructions.
To run chkdsk from the command prompt see these instructions.
To run chkdsk from the Recovery Console see these instructions.
The problem with running CHKDSK from Win XP is that it will not check files that are being used by Windows. Using chkdsk in the Recovery Console with the /r switch is a way to resolve this.

• Check for damaged, altered or missing critical system files by running the System File Checker. If SFC discovers that a protected file has been damaged, altered or missing, it restores the correct version of the file from the cache folder. You must be logged on as an administrator or as a member of the Administrators group to run sfc and it may ask you to insert your XP Installation CD so have it available.

• Clean up your hard drive by removing unused programs and transferring old data, pictures, music files to a CD or an external hard drive. When you have moved/saved the files you want to keep, run Disk Cleanup and let it scan your system for files to remove. "Don’t clean out the Prefetch folder" - This is a common myth that will not improve performance.

• Check for any unnecessary running services. If you have a typical installation, many services are configured as "automatic"; that is, they start automatically when the system starts or when the service is called for the first time. Use "Black Viper's Services Configuration" to help fine tune this area.

• Check for any unnecessary applications loading at startup when Windows boots with MSConfig. Some startup programs are necessary so be careful what you disable. If you are unsure what any of the startup entries are or if they are safe to disable, then search one of the following Startup Databases:
Startup Programs Database
StartupList Index

Note: MSConfig.exe is a troubleshooting utility used to diagnose system configuration issues. Although it works as a basic startup manager which allows you to enable/disable auto-start programs, msconfig should not be used routinely to disable startup programs.

A better alternative is to use a startup manager. If you have have Spybot S&D 1.4 installed, launch it, go to Mode and select Advanced. Then go to Tools, select System Startups. You will be provided with a list of programs that load when Windows starts. If you untick an entry it will no longer run at startup. This will allow you to experiment and see how your system performs with any of them disabled. Other startup managers you can download and use for free are Startup Control Panel, Autoruns and Starter by CodeStuff.

• Remove any third party "Memory Manager" or "Optimizer". Windows XP memory management was designed to make the best use of Ram and these memory management utilities defeat that purpose. They push applications out of RAM into the pagefile, creating holes in the RAM and by doing so, slow down your computer.

• Disable some visual effects. While visual embellishments that may be attractive, they don’t do anything else for you. Disabling some of them frees up system resources and makes the operating system perform better. Right click My Computer, choose > Properties > Advanced, click on "Settings" under performance...UNcheck all the visual effects, except for the last three. Click "Apply", then "OK", then "OK" again. Then right click your desktop and choose > Properties > Appearance > "Effects...Uncheck the first two boxes and hit "OK".

After you have done this let us know wheher there is any improvement.

Step 2

Run this online test to rule out malware issues

Step 3

Run this memory test to rule out memory issues

Step 4

Please go the website of your hard disk supplier and run diagnostic tools to see whether you have any problems in that field

#4 Monty007

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Posted 26 January 2007 - 06:56 AM

I think Fozzie covered just about everything......well done!
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#5 fozzie

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Posted 26 January 2007 - 07:05 AM

I think Fozzie covered just about everything......well done!

Credit as far as step 1 is for quietman7 who made this post somewhere in the forum. It is an easy guide who to safely tune up your pc. Step 2 til 4 are my 5 cts...

#6 usasma

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Posted 26 January 2007 - 07:57 AM

Here's a link to a shutdown troubleshooting process for XP: http://aumha.org/win5/a/shtdwnxp.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 TheTerrorist_75

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Posted 26 January 2007 - 01:19 PM

For applications hanging at shutdown this usually helps fix the problem.

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#8 drymobius

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Posted 27 January 2007 - 01:26 PM

fozzie, usasma, and terrorist,
thanks for your posts. advice was very helpful. i did a combination of tasks:
- defragmentation
- checkdsk
- read black viper's list of startups, checked and changed
- checked memory (virtual memory was not optimized. corrected)
- have not been able to do sfc /scannow because system asks for the correct winxp disk. since the original winxp cd that came with my laptop may not have sp2, i may have to slipstream (another exercise).

For now, system shuts down 'better' than before, and by itself. I still have to end 'waol.exe' by pressing End Now, but after that, the laptop behaves and shuts down. thanks again for your advice.
drymobius

#9 usasma

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Posted 28 January 2007 - 02:09 AM

Here's a link to a topic about the waol.exe file at shutdown: http://forums.techguy.org/windows-nt-2000-...after-sign.html

IMO the most likely fix is to completely uninstall the software, then download and install the latest version available.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 drymobius

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Posted 28 January 2007 - 02:50 AM

usasma, thanks for your quick reply. I'll try that and let you know. So far, short of pressing "end now" the computer shuts down fine. Much, much better than before.
drymobius




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