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Pc Closes Down Spasmodically


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3 replies to this topic

#1 Reena

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Posted 25 January 2007 - 04:44 PM

My son in law has my old Evesham PC, now five years old. It has been a good PC but now, suddenly, it has started shutting down on its own.

He runs Windows XP and, up till now, has had no trouble. I don't think he has installed any new software but I have to apologise for being so vague.

Is there anything he can check for (spyware eg)? Any advice you can give will be gratefully accepted and passed on to him and I thank you in advance.

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#2 Albert Frankenstein

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Posted 25 January 2007 - 05:00 PM

The cause very well can be determined after seeing a blue screen.

Go to:

Start > right click on My Computer > Properties > Advanced tab > Startup and Recovery Settings

Uncheck Automatically Restart

Click Apply and then OK

Now when your computer wants to shut down on it's own you will receive a blue screen, the computer will pause on it and you will have to reboot manually.

The 'Blue Screen of Death' (or BSOD) is refered to by Microsoft as a Stop Message. They can occur for many reasons. In order to diagnose it's cause we need as much info as you can give about the stop message. Please write it down and post it back here the next time it happens. In particular, it helps to have the somewhat cryptic series of numbers about half way down the blue screen that have this sort of format:

0x0000008E (Followed by four other sets of numbers in parenthesis.)

It is also helpful to know the answers to these questions:
  • What are you doing when this happens (are you on line, starting the computer, etc).
  • Does it always happen at the same time?
  • Is it always the same message, or is it a different set of numbers each time?
  • Have you added any hardware or software lately?
  • Are you experiencing any other buggy behavior from this computer (such as it runs slower than it used to, etc)?

ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#3 TheTerrorist_75

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Posted 25 January 2007 - 05:01 PM

First have him take the cover off and blow any dust out of it. The fan and heatsink may be clogged up causing it to overheat which will make it shutdown. Use a can of compressed air designed for electronics.

Second cause may be a power supply that is failing.

Also make sure all connections are tight.

Edited by TheTerrorist_75, 25 January 2007 - 05:01 PM.

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#4 Reena

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Posted 26 January 2007 - 02:39 PM

Thank you for the help.

I have copied the advice and e-mailed it to our SIL. Hopefully , one, or both will solve the problem.




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