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5 replies to this topic

#1 Tracey-Taya

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Posted 25 January 2007 - 07:10 AM

Hi all,
I downloaded some soft ware for my video card which has affected my pc. all i get when it boots is a blank screen, tried getting into safe mode pc brings up safe mode screen but the arrow keys aren't working!
so can't select safe mode. have also tried booting from disk but still only get a blank screen if anyone has any suggestions they would be very gratefully received.
thanks tracey

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#2 TheTerrorist_75

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Posted 25 January 2007 - 11:14 AM

What software did you download?

You may need to do a repair intall. This should keep your dtat, but you will need to reinstall updates and some other programs.

How to Perform a Windows XP Repair Install
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#3 Tracey-Taya

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Posted 27 January 2007 - 08:24 AM

Hi,
thanks for the advice but as i said in my first message I have also tried booting from windows disk but still only get a blank screen. Its ok until it goes into the normal start up page but after that it goes blank, cannot start in safe mode as unable to highlight safe mode on that screen as for some reason my arrow keys don't work. Think computer isn't booting from disk as I don't get any welcome screen. Any further advice would be very gratefully received.


Thanks
Tracey

#4 usasma

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Posted 27 January 2007 - 08:29 AM

I'd suggest trying another monitor (or trying the monitor on another computer). If it works, then it's probably time to try another video card.
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#5 Monty007

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Posted 27 January 2007 - 08:53 AM

Re my post ccleaner. That is exactly what happened to me the only thing you can do if none of the above works is to boot to windows cd and do a repair. Good luck you may get it back enough to save your files to disk.......as i had to eventually do a format.
http://support.microsoft.com/kb/155053
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#6 TheTerrorist_75

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Posted 27 January 2007 - 10:42 AM

You need to boot into your Bios and set the CD-Rom as first boot device for the disk to be seen.
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