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How to DELETE WITH HIJACK THIS?


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16 replies to this topic

#1 what

what

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Posted 02 January 2005 - 04:13 PM

Hi guys,

I have a problem with www.searchweb2.com ...everytime i Open IE, a blue search bar always comes up, i can remove it by clocking ctrl alt del and removes iexplore.exe from the processes but if i restart the computer, it comes back everytime, another way to remove it is by just clicking alt F4 on it but I can't remove it permantly...

I have Hijackthis and I did a scan and I think i'm pretty sure which "thing" is the bad thing but When I select it and click FIX..I don't feel anything happens..How can I delete or remove somehting using hijackthis.,..btw it's not on remove/add programs in control panel or anything like that.

thanks.

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#2 phawgg

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Posted 02 January 2005 - 04:31 PM

post the HJT log as a reply here and we'll go from there, what.

BTW, do you use a question mark? :thumbsup:

Edited by phawgg, 02 January 2005 - 04:32 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#3 what

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Posted 02 January 2005 - 07:30 PM

Hi guys,

my problem is everytime I open IE, there is a blue search bar that is always opens if I open IE or if I reopen my PC..I can remove it while i'm on the PC but if I restart it, it comes back again..is there a way to completely remove it.

There also seems to be more popus that ever...

Here is my logfile with Hijack This ...I also have other spyware programs but they can't get it done.

Logfile of HijackThis v1.99.0
Scan saved at 7:28:09 PM, on 1/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\DOCUME~1\Client1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsn.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsn.ca
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CleanMyPCPopupBlocker Class - {7A9BC6B1-7F27-47c6-A66D-13582E81E537} - C:\Program Files\CleanMyPC Popup Blocker\CleanBHO.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
O3 - Toolbar: CleanMyPC Toolbar - {04164EC4-1E48-4279-818E-3721931E7636} - C:\Program Files\CleanMyPC Popup Blocker\CleanBar.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Media find barb phone] C:\Documents and Settings\All Users\Application Data\axis4mediafind\PlusPop.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tray Mp3] C:\DOCUME~1\Client1\APPLIC~1\OWNSCH~1\surfaudiocake.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

#4 phawgg

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Posted 02 January 2005 - 07:34 PM

Good job of posting your HJT, what(?)

C:\DOCUME~1\Client1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe does indicate an incorrect location for the program, though. Should I ignore it then any changes made wouldn't have a backup to fall back on, since we will delete all temp files when manually using HJT to effect any repairs.
Please read this to clarify things. You may want to simply download HJT using the link provided, and unzip to "program files". If we don't use HJT for some reason, you can expect a complete uninstall cleanly. Same is true of it after we are finished using it, too. :thumbsup:



Please give me (us) 24 hours for good careful analysis.
Click the "track topic" if you would like an email notification when a reply is posted.
Be cautious in the use of your PC 'til then, too. OK?

Edited by phawgg, 02 January 2005 - 07:45 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#5 what

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Posted 03 January 2005 - 12:23 AM

is this better now or do I need to make another log..I extracted the files..and here's what I got...do I need to do anything else? thanks for ur help.

Logfile of HijackThis v1.99.0
Scan saved at 12:23:15 AM, on 1/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Client1\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsn.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsn.ca
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CleanMyPCPopupBlocker Class - {7A9BC6B1-7F27-47c6-A66D-13582E81E537} - C:\Program Files\CleanMyPC Popup Blocker\CleanBHO.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
O3 - Toolbar: CleanMyPC Toolbar - {04164EC4-1E48-4279-818E-3721931E7636} - C:\Program Files\CleanMyPC Popup Blocker\CleanBar.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Media find barb phone] C:\Documents and Settings\All Users\Application Data\axis4mediafind\PlusPop.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tray Mp3] C:\DOCUME~1\Client1\APPLIC~1\OWNSCH~1\surfaudiocake.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

#6 phawgg

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Posted 03 January 2005 - 12:31 AM

It's perfect. I must check it, post it for review (by other experts) modify my recommendations (if applicable) and reply to you. It will be no problem. Thanks for your patience, what.
patiently patrolling, plenty of persisant pests n' problems ...

#7 phawgg

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Posted 04 January 2005 - 03:32 PM

The experts are swamped, it seems. Rather than act independently, please continue to wait a bit longer, what. Thanks.
patiently patrolling, plenty of persisant pests n' problems ...

#8 phawgg

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Posted 05 January 2005 - 02:19 PM

what,
I used 3 databases when checking for malware startups. Google search also.
Everything in your log checks out as OK, with a couple exceptions.
In each case, the program name was found, but no information on the matching executable file.
That doesn't necessarily mean they are bad.

You could have checked these files by uploading each to this service:
virusscan.jotti.dhs.org.
Use the browse & submit buttons. That isn't necessary now, however.
Experts confirm that its a "lop infection".

Please perform the steps in exact order for best results.
Read through them first.
You may choose to:
Print out, Copy/paste these instructions to a notepad/wordpad or choose file-->save page as: HJT instructions.

Download & Install System Security Suite Install this program, look it over, read about it, but don't run it quite yet.

Set your PC to: Show Hidden Files. (click tutorial for instructions)

Reboot your computer into Safe Mode. (click tutorial for instructions)

Open your C:\Program Files\HJT folder and double-click the icon. Close everything except HijackThis, nothing else on your desktop.

Run Hijackthis: click Scan, and put a checkmark next to each of the following objects:

O4 - HKLM\..\Run: [Media find barb phone] C:\Documents and Settings\All Users\Application Data\axis4mediafind\PlusPop.exe

O4 - HKCU\..\Run: [Tray Mp3] C:\DOCUME~1\Client1\APPLIC~1\OWNSCH~1\surfaudiocake.exe

Click the Fix Checked button, when you're sure that files marked for deletion are correct.

Search for, locate and delete the following files or folders

Do not delete the main folders C:\WINDOWS or C:\Program Files.
To find them use: Start-->Search-->select "all files & folders"-->select "more advanced options"-->
check search "system folders", "hidden files & folders" & "sub-folders".
You may also navigate to the appropriate folder, right-click-->delete individual files.
Delete manually:

C:\DOCUME~1\Client1\APPLIC~1\OWNSCH~1\surfaudiocake.exe<--when found, delete this file & it's folder
C:\Documents and Settings\All Users\Application Data\axis4mediafind\PlusPop.exe<--when found, delete this file & it's folder

Run System Security Suite. (All windows and browsers closed)
To clean out Temp and Temporary Internet Files, In the "Items to Clear" tab click:
1. Internet Explorer (left pane): Cookies & Temporary files
2. My Computer (right pane): Temporary files & Recycle Bin
Click the "Clear Selected Items" button. Close.

Open Internet Explorer, and click on the Tools menu and then Internet Options.
At the General tab, which should be the first tab you are currently on, click on the Delete Files button
and put a checkmark in Delete offline content. Then press the OK button.

Reboot your computer to go back to normal mode.

Run HijackThis again and post the new log as a reply to this post.
Please add comments.
We can look into optional startups also, if necessary.
patiently patrolling, plenty of persisant pests n' problems ...

#9 what

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Posted 05 January 2005 - 03:22 PM

Thanks, It did the job I think because it doesn't pop up anymore..do you know what sites I should avoid so I don't get it back? Also...I couldn't find Surfaudiocake.exe when I did the file search but I found 2 PopPlus.exe ..one in C:\Windows\Prefatch or something like that....and the other is a setup sort of...and I deleted the setup and left the C:Windows one...is that okay?

Thanks again

Logfile of HijackThis v1.99.0
Scan saved at 3:20:55 PM, on 1/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Client1\Desktop\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsn.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsn.ca
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CleanMyPCPopupBlocker Class - {7A9BC6B1-7F27-47c6-A66D-13582E81E537} - C:\Program Files\CleanMyPC Popup Blocker\CleanBHO.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
O3 - Toolbar: CleanMyPC Toolbar - {04164EC4-1E48-4279-818E-3721931E7636} - C:\Program Files\CleanMyPC Popup Blocker\CleanBar.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

#10 what

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Posted 05 January 2005 - 04:02 PM

I got another problem though but it's not as big..everyimte I scan with Spybot Search and Destroy, it always says I have 5 entries of DSO EXPLOIT ...I ask it to fix it everytime but after a while, I scan again and it's there .....again and same thing all over again..what does it do? is it a problem and can I remove it?

Thanks.

#11 phawgg

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Posted 05 January 2005 - 04:14 PM

what, there are a couple things you can do about the DSO exploit.

I just open spybot & enable advanced mode.

Go to Settings-->Security tab-->Ignore Products--> check the dso exploit.
It will not appear in your scans.
I doesn't need to.

You can also read in this thread additional Information about DSO Exploit

BTW, My recommendations for your last log have been posted for review. :thumbsup:
patiently patrolling, plenty of persisant pests n' problems ...

#12 phawgg

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Posted 05 January 2005 - 05:57 PM

what Your hard work & patience has paid off with a clean log. :flowers:

do you know what sites I should avoid so I don't get it back?

Hard question to answer,
but within the recommendations that follow are some clues. Use SpywareBlaster, for instance.

one in C:\Windows\Prefetch

You should delete that, too.
Prefetch files are what Windows uses to expedite the process of locating files that you have used.
You don't want a fast track to that one. Delete it, too.

Then you should disable & re-enable your System Restore to set a new restore point.
This insures that there are no infected files found in a restore point left over from what we have just cleaned.
Additional information & instructions are here.

Some other steps to be taken are:

1. Use secure Internet Explorer settings
  • Open IE and check tools-->internet options-->security-->click internet icon-->(default is medium).
    Click custom and check that these settings are:

  • Download unsigned ActiveX controls - prompt

  • Initialize and script ActiveX controls not marked as safe - disable

  • Installation of desktop items - prompt

  • Launching programs and files in IFRAME - prompt

  • Navigate sub-frames across different domains - prompt
2. Use AntiVirus Software & Update Frequently. It's best to use only one.
  • An excellent free program is AVG, if you need an option.
    This program can be set to automatically scan & either auto-update or
    you may choose to do that yourself.
    Virus definition updates with this program occur frequently, which is very good.
3. Use a Firewall, but use only one. If you install your own, disable the built-in winXP firewall.
  • Excellent free programs available include:

  • Sygate

  • Kerio

  • (others are also available)

  • Choose one (if you do not already use a firewall). Keep your Firewall up & monitor it's configurations

  • (fully understanding it's operation may require some thought & a little practice,
    but it helps greatly to have it installed and functioning)
4. Use Microsoft Windows Updates Frequently
  • SP2 is the most recent Service Pack available.

  • More updates have already been to it, so remain current in regards to security issues in particular.
5. Use Spybot S&D & Update
  • Install and use this program with its TeaTimer option.

  • This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.

  • You should also scan your computer with this program on a regular basis, just as you would an antivirus software.

  • Check for updates when you do. A tutorial is available here.
7. Use SpywareBlaster & Update
  • Install and use this program

  • Adding a large list of sites/programs into your Browser settings, it protects you from
    running or downloading known malicious programs.

  • You may customize it if required to accomodate your individual needs,
    and updates are also frequently issued with new definitions added

  • Make it a habit to run and update on a regular basis.
7. Use Ad-Aware & Update
  • Install, configure and use this program with the others.

  • It is very well thought of in it's effectiveness, it complements the actions of the others.

  • It provides for additional plug-in specialty tools as well as an upgrade if you choose them.

  • Updates are frequent, so I suggest that you do both that and run the program regularly.
8. Use an alternative Browser Frequently. You may use several if you like.
  • Consider using Firefox as an alternative to IE
    for fundamental security reasons.

  • You can have both easily. Doing so will provide you with several benefits and options.

  • Other alternative browsers are also available at no charge

  • They do not have inherent vulnerabilities to the extent that IE does.

  • They are not subject to the same attention by malware creators as IE, which is much more commonly used.
All of these recommendations will provide a valuable service to you,
and no conflicts exist when operating them together on your PC [winXP].

Please enact them for your own sake at that of the Internet itself.

9. Use BleepingComputer Tutorials & Resources Frequently. "and check for updates...:thumbsup:"
  • While cleaning your PC important tutorials were offered to explain what was being done.

  • Urgency to accomplish the task may have compromised your full understanding of what all was involved.

  • There is always room for improvement when using a personal computer.

  • Resources are available here and improving all the time.
    Some that deal with these recommendations & other topics include:
Tutorials available for more in-depth considerations.
Switching from Internet Explorer to Firefox
Four Simple Steps for removing Spyware, Hijackers, Viruses, and other Malware
Simple and easy ways to keep your computer safe and secure on the Internet
Using Spybot - Search & Destroy to remove Spyware from Your Computer
Using Ad-Aware SE to remove Spyware & Hijackers from Your Computer
Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware
Guide to Windows XP Recovery Features
Steps to take when connecting a new computer to the Internet

For your information.
Additional modifications can be made to your PC.
Optional running processes & the registry entries that make them run are not malware,
but can effect your boot initialization & other characteristics of how your PC operates.
You can enter the running process filenames into any of these online databases to learn more about them.
CastleCops Startup List.
ATW Task List.
Windows Startup Online.
There are also other sites.
Since only you know how you use your programs, it's fair to say you might benefit
by knowing more about each of the ones that appear in your log.


Questions about them would best be posted in forums specific to "other applications"
or similar places, perhaps, as your PC is technically clean.
Thanks for your patience. :trumpet:
patiently patrolling, plenty of persisant pests n' problems ...

#13 what

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Posted 08 January 2005 - 03:15 AM

Thanks a lot for all your help! :thumbsup:

#14 what

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Posted 08 January 2005 - 03:41 AM

Hi,

I was running Spy Sweeper and it found two new things that I never had before..

TROJAN downloader-delf

and

PortalSearching

I clicked for Spyware Sweper tto remove them but do you think they can actually get the job done?

#15 what

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Posted 08 January 2005 - 03:45 AM

Here is my log after running Spy Sweeper and told you about the Trojan and the PortalSearching...

Logfile of HijackThis v1.98.2
Scan saved at 3:44:02 AM, on 1/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Client1\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsn.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tsn.ca
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: CleanMyPCPopupBlocker Class - {7A9BC6B1-7F27-47c6-A66D-13582E81E537} - C:\Program Files\CleanMyPC Popup Blocker\CleanBHO.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-ca\msntb.dll
O3 - Toolbar: CleanMyPC Toolbar - {04164EC4-1E48-4279-818E-3721931E7636} - C:\Program Files\CleanMyPC Popup Blocker\CleanBar.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab


What are the last 3 all about?
and I was read activeX is bad ..does that mean this is bad?:

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx




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