Posted 23 January 2007 - 09:24 AM
I have a weird problem on an XP Home system that was brought in for repair.
When you turn it on, it comes up with a message. The upper and lower case of the message is switched as shown. The periods are shown as music notes! (I have shown them as as %)
wINDoWS cOULD nOT sTArT beCAUSE oF AN ErROR IN THE sOFTWARE%
PLEAsE rEPORT tHIs PROBLEM As:
LOAD nEEDED DLLs fOR kERNEL
PLEAsE cONTACT yOUR sUPPORT PErSON TO rEPORT THIs PROBLEM%
If I attempt to go thru safe mode, the options for safe mode, safe with networking, etc, com up - with the same upper/lower case lettering. Choose safe mode option and you get the same message as sbove.
I booted with the XP CD to attempt repair, came up with a different error message.
I am stumped! I would assume a virus, trojan, etc.
I know I can pull the hard drive and format it in another system, then go from there, but trying to avoid that if possible!
Any thoughts on what has caused this issue?