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#1 k4i

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Posted 23 January 2007 - 05:36 AM

hi guys, i just setup a new computer for my uncle, everything is new except the dvd-writer and the hdd... after setting up everything and winxp pro... problems starts to arise....

when i try to call up the task manager, it would only appear for 1 sec before it disappear into background... after which if i try to click on my hard disk drives in 'My Computer' the contents will not open and it will have a pop up saying runtime error 5 at 004076D04

i ran adaware, spybot search n destroy but still the problem persist... attached below is the log of my hijackthis... please give me advice as to what to do... thank you!

Logfile of HijackThis v1.99.1
Scan saved at 07:27:41am, on 2007/1/21
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\my.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\conime.exe
c:\program files\mcafee\msc\mcuimgr.exe
C:\WINDOWS\system.exe
C:\WINDOWS\winlog0n.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\drivers\spo0lsv.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Fei Wai\桌面\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptsn.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [RavHelp] C:\WINDOWS\my.exe
O4 - HKLM\..\Run: [cmdbcs] C:\WINDOWS\rx.exe
O4 - HKLM\..\Run: [wsvbs] C:\WINDOWS\wsvbs.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [svcshare] C:\WINDOWS\system32\drivers\spo0lsv.exe
O4 - HKCU\..\Run: [th8g7zbd4lm] C:\WINDOWS\system.exe
O4 - HKCU\..\Run: [3jqcs4s3ims2] C:\WINDOWS\winlog0n.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

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#2 miekiemoes

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Posted 23 January 2007 - 08:52 AM

Hi k4i,

hi guys, i just setup a new computer for my uncle, everything is new except the dvd-writer and the hdd... after setting up everything and winxp pro... problems starts to arise....


If I may give you a good advise... and since you've set this computer up very recently, I recommend you format and reinstall it again.
Reason is, this system is TERRIBLY infected and the damage it already caused can not always be repaired.

I don't know what happened, how this system got infected so fast. But keep in mind, when you format and install Windows, make sure your internet cable is unplugged. Before making connection with the internet, make sure you install an Antivirus and Firewall first and THEN make connection with the internet and update asap to XP SP2.

It would be a very bad idea to remove the malware from this system manually since we already know that the damage it already caused is HUGE. That's why another format and reinstall is the best, fastest and especially the safest solution.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 k4i

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Posted 23 January 2007 - 08:59 AM

okie... thanks for the reply i have tried reformating twice and it's integrated with service pack 2... but both time the same thing happened... and i didn't plug in the internet cable... n when i install mcafee... they got problem... is it possible that there are malware resides in my old hdd? should i disconnect 1 of it 1st and install with the totally empty hard disk?

thanks for the advice =)

#4 miekiemoes

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Posted 23 January 2007 - 09:07 AM

Hi,

So the problem starts after you install McAfee?
Where do you get McAfee from? From cd/usb? In that case, it is infected and whenever you use that disk on any computer, you'll infect that computer as well.
So don't install McAfee from disk.
When you've installed Windows.. and since it is already XP SP2, you should be ok to connect to the internet and download McAfee from there and install it.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 k4i

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Posted 23 January 2007 - 10:47 AM

yeah i intending to use a whole new set of winxp, mcafee n stuff lidat... ani other stuff you would recommend me to install after the winxp is up n running? =) thanks!

#6 miekiemoes

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Posted 23 January 2007 - 11:09 AM

Hi,

Look in my signature under prevention. There you'll find some extra tips. :thumbsup:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#7 miekiemoes

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Posted 28 January 2007 - 04:49 AM

Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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