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Reinstalled Xp And Problems Occuring


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#1 Redonmyhead

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Posted 22 January 2007 - 03:55 PM

I reinstalled windows on my gateway 2002 tower. Reason why is b/c it was running slow(had to many useless apps) and I figured a clean installation would do wonders for it. I used my gateway WinXP Operating System start-up disk to reinstall XP. Format it to NTFS. Filled out the correction information. After the XP download, I started on my drivers with the drivers disk provided by gateway. Next was the manual installation of the applications that gateway provided on cds. Then my nvidia driver, and the printer driver cd. Each download, I followed up with a rebooted to the computer. I started to download a couple old files onto the computer from my back-up CD like spybot, adware, etc. (just a few apps) and then rebooted. Before I started to install those apps on my computer, my computer would lock up. I would have several window screens up and all the sudden my computer would lock up. I would tried to bring up my Windows task manager to close those screens by ending those tasks but my task manager would not even appear after hitting ctrl+alt+delete. So I would turn the power off. After turning the power on, I started to download those apps I mentioned.

Everything was working fine. After I downloaded those apps, I started the windows update. When I started the windows update, it would lock up when installing those windows update files. My taskmanager would not show up at all when hitting ctrl+alt+delete. So I would turn off my computer and start it up. I started to download the files from the windows update since my Win XP disk did not have the service pack 1 or 2. Everything was working fine until the service pack 2. I had the whole file downloaded. Now I was installing the files to my computer. Half way in the installation, my computer locks up. Taskmanager would not work again. Then I get a popup window. I forgot to write it down but I did remember some parts to the window screen. It said 16 Bit DOS on the window screen and stated "mstaskmgr.exe" error or something. Is something wrong with my bios?

I had to turn off my computer. When I turned the computer on, that screwed everything up and so I started to reinstall Windows XP again. Same scenario as the last time. Before I even started to download the Windows Updates, several applications would lock up. Windows taskmanager would not even show up and I would have to turn the power off. I would get the 16 bit DOS mstskmgr.exe error message again. Prior to the lockups, I could bring up Windows task manager without any problem. My intel processor is 2.26 ghz with 512 Ram. I never had any problems with my computer before I reinstall XP. I never updated my drivers expect NVidia ever since I had the computer in 2002.

Could my Bios be corrupted? Any suggestions are appreciated. I'm a computer noob. So be gentle.

Thanks for the open ears and suggestions,
Red

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#2 nigglesnush85

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Posted 22 January 2007 - 09:32 PM

Hello and welcome,

Are you logged on as the adminstrator? have a look in the user accounts in control panel,
Go to start run and type sfc /scannow
Have you tried booting into safe mode and running your anti malware scans?
also try downloading the advanced windows care tool from http://www.iobit.com/
Regards,

Alan.

#3 Redonmyhead

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Posted 22 January 2007 - 10:30 PM

thanks for the feedback. i'll try ur suggestions. would my bios have anything to do with this problem?

#4 Monty007

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Posted 23 January 2007 - 04:56 AM

thanks for the feedback. i'll try ur suggestions. would my bios have anything to do with this problem?


Hi, I wouldn't think your Bios was not the problem. I would be looking at a driver related error. Which one it is will be the hard part. First I would be looking at all your drivers and making sure you have the latest releases. Download any new drivers that need updating and save them somewhere on your hard drive but not on the boot drive. You will have to go and search every driver for the latest releases.
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#5 Redonmyhead

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Posted 23 January 2007 - 08:05 AM

Here is that error message that I get when my computer locks up. The title on the window pop screen is "16 Bit MS-DOS Subsystem". The message below it states, "C:\mstskmgr.exe The NTVDM CPU has encounter an illegal instruction. CS:0524 IP:0516 OP:63 65 6e 74 65 Choose 'close' to terminate the application." If I close it, it closes. If I hit ignore, the next message states :the system cannot open COM3 port requested by application. choose close to terminate". Yes, I've downloaded the latest drivers but not for my harddrive.

#6 nigglesnush85

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Posted 23 January 2007 - 08:27 AM

It sounds like cmd is broken, Try downloading XP_FIX.EXE from http://www.visualtour.com/downloads/ it might work
back up everything first
Regards,

Alan.

#7 Redonmyhead

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Posted 23 January 2007 - 11:05 AM

The cmd screen does appear when it locks up. I will download that program u mention tonight and run it. Quick question, I finally got SP2 downloaded and installed without any problems, amazingly. Can I take the SP1 and SP2 files that I downloaded from the windows update and put them on a back up disk? If my computer crashes again, I don't want to redownload everything from windows update. If so, how?

#8 nigglesnush85

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Posted 23 January 2007 - 05:51 PM

Hello,

this tool might help you http://www.autopatcher.com/ it backs up all the updates so you dont need to do auto update with each re instal
Regards,

Alan.

#9 Redonmyhead

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Posted 24 January 2007 - 10:48 AM

thanks, nigglesnush85. I try it out tonight. On more question, when I reinstall my PC, my standby button or hiberate button is grayed out when I click on the shutdown button. Why is that? Did something happen when I reinstalled?


appreciate the responses.

#10 nigglesnush85

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Posted 24 January 2007 - 05:12 PM

i it probably got disabled when you reinstalled if you go to control panel, go to power options make sure that hibernation is enabled under the hibernate tab. that should solve the problem.
Regards,

Alan.

#11 usasma

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Posted 25 January 2007 - 08:14 AM

Your hibernation and standby buttons are closely tied to your video drivers. Updating them usually solves this sort of problem.
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