Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Start-up Problems

  • Please log in to reply
3 replies to this topic

#1 phil7


  • Members
  • 135 posts
  • Local time:07:41 PM

Posted 21 January 2007 - 11:01 PM

I just got a clean bill from OldTimer in HJT Analysis and recommended that I post my problem here. No Hijacking or mal-ware was found. My problem is that when I start my PC I get a black screen with the message that my PC was not shut down properly for some reason. I am given four options:
1 - Start in Safe Mode
2 -Start in Safe Mode with network ability
3 - Start with last known normal configuration
4 - Start in Normal Mode.

I first tried #3 but nothing corrected my problem.
I then chose #4. When it loads Windows it takes about 4 minutes to load.

1. On the Desktop, when I click the My Computer Icon that window opens but I get that Flashlight waving back and forth and nothing loads. Therefore I can't access my removable drives.

2. When I am in a program, I do not get a response when I click the Show Desktop Icon at the bottom of my screen.

3. After I disconnect from the internet (I am on Dial-up -UGHH) I cannot reconnect.

4. I cannot open my Canon Camera to download my pics.

I'm in a mess!!!

My System is:

XP Home
AMD Athlon 64 3000+
512Kb L2 Cache

COMODO Firewall (Free)
Grisoft AVG 7.5.432 (Free)
Ad-Aware SE Personal Build 1.06r1
Spybot 1.4
SpyBlaster 3.5.1

Hope this helps.
Iíve learned two things in life: One, there is a God; Two, Iím not Him!

BC AdBot (Login to Remove)


#2 drymobius


  • Members
  • 105 posts
  • Local time:06:41 PM

Posted 21 January 2007 - 11:57 PM

I found the following reply from Orange Blossom to be helpful for checking my system integrity, so am passing the solution to you.
Have your Windows XP installation disk on hand in case you get prompted for it.

Click on Start -> Run. Type in sfc /scannow. Make sure there is a space between the 'c' and the /. Your computer will now check system files for problems and will attempt repair of any damaged ones. If it cannot repair them, it will replace them which is when it may ask for your Windows XP installation disk.

If this doesn't work, my next thought would be a repair install which would keep your data safe. However, I don't know how to do this, so someone else will have to give you the directions for that.

By the way, when you did the Window's One-Care on-line safety scan, did it find registry entries that needed to be fixed or deleted? If so, did you have it do a back-up (I believe this is automatic) and have them fixed?

Orange Blossom


#3 Albert Frankenstein

Albert Frankenstein

  • Members
  • 2,707 posts
  • Gender:Female
  • Location:Michigan, USA
  • Local time:07:41 PM

Posted 22 January 2007 - 07:59 AM

It sounds like your Windows has become corupt. The advice given above is sound.

To do a repair install: Insert Windows CD. Reboot computer. Allow the computer to boot to Windows CD. When prompted choose "Install Windows" at the first opportunity. Then at the second opportunity choose "REPAIR" (which is hitting the R key). Then let windows do a repair install. Theoretically this will not affect your data or programs, but I suggest making full backups first anyway, as backups are never a bad idea.

Also please note: Not all versions of Windows install CDs have the option for a Repair install. Let us know if that is true in your case.

NOTE: Choosing 'R' at the first opportunity will give you the Recovery Console and this is NOT what you want. You want to choose 'R' at the second opportunity.


If that doesn't help then it looks like you need to reinstall Windows in what is called a Clean install, when you wipe everything off the drive and start over again. Of course if you have data that you want to keep, just ask and we will tell you how to get your data off first.

Good luck!

Currently home chillin' with the fam and my two dogs!

#4 phil7

  • Topic Starter

  • Members
  • 135 posts
  • Local time:07:41 PM

Posted 22 January 2007 - 08:02 AM


It will be awhile to backup and stuff so when that's done i'll give an update.

I really appreciate your quick response.
Iíve learned two things in life: One, there is a God; Two, Iím not Him!

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users