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Trojan.adclicker & Infostealer - How Do I Make Sure I've Gotten Rid Of /everything/?


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#1 gowby

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Posted 21 January 2007 - 09:46 PM

Just a few days ago, I found out that my little sister downloaded some infected file from the internet, onto our computer. She said she typed in 'keygen' into google and clicked on the first link, and then downloaded a file from that website. After yelling and giving her a long lecture, Norton started spazzing and saying I was infected with Trojan.Adclicker. I then ran my computer in safe mode and did a scan, Norton picked up the trojans, quarrantined it and I then I deleted it. I then downloaded Prevx1, TrojanRemover(?), did an online trojan scan just to make sure again.

Then, 2 days later, Norton poped up saying I was infected with Infostealer, which really made me paranoid. But it said it deleted the file immediately. I downloaded all those programs above, did a norton scan to make sure.

Now, I'm just wondering if there was any other way to make sure my computer is 100% clean, and that the infostealer virus or the trojans aren't hiding from the scans.

Thanks.

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#2 buddy215

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Posted 21 January 2007 - 10:17 PM

Norton wants you to delete some registry keys, too. See info in link below for removing Infostealer.
http://www.symantec.com/security_response/...-99&tabid=3
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It would probably be a good idea to post a Hijack This log by following the instructions in the link below.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
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A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 gowby

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Posted 21 January 2007 - 10:29 PM

Thanks, I've posted a log.

#4 quietman7

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Posted 22 January 2007 - 07:55 AM

Your log is posted "here".

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.
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