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Not Sure Waht To Do?


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#1 sunderz

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Posted 20 January 2007 - 08:47 PM

Hi all

just joined now found trhe site via google from a thread as i was trying to solve my own problem but dont really now where to start

my virus checker thing has a spy ware checker built in too it's the F-secure program.. and it keep putting information boxes up saying it has fouind a misculaneus thing but no action could not be found.

also

my internet explorer and other windows keep "going into the back ground" so to speak and so haveing to click on the window to "activate" it again and also my windows msnger keep crashing

i use the Ad-Aware SE Professional and i has found nothing and also run the Registry mechanic and that has found no problems there

i read in one of your other threads about useing Highjackthis so i have run it and this is it's log file. hope fully this will save some time as i want it sorting rather quickly as i need my pc sorting out




Logfile of HijackThis v1.99.1
Scan saved at 01:25:05, on 21/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\F-SECU~1\backweb\1245240\Program\SERVIC~1.EXE
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fssm32.exe
C:\WINDOWS\system32\msasvc.exe
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ThpSrv.exe
C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsrw.exe
C:\Program Files\F-Secure Internet Security\FSPC\fspc.exe
C:\WINDOWS\SkyTel.EXE
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\thpsrv.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsav32.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Steam\Steam.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\F-Secure Internet Security\FSGUI\fssw.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: txthlpBHO Class - {060235DC-6D84-47BD-95D7-A4EF5099A59D} - C:\PROGRA~1\TEXTHE~1\READAN~1\TE3219~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe
O4 - HKLM\..\Run: [ThpSrv] thpsrv /logon
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TOSDCR] TOSDCR.EXE
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\F-Secure Internet Security\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Exif Launcher 2.lnk = ?
O4 - Global Startup: F-Secure 2006 OEM.lnk = C:\Program Files\F-Secure Internet Security\backweb\1245240\Program\fspex.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure Internet Security\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\F-Secure Internet Security\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure Internet Security\Anti-Spyware\ieshield.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1165958376781
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: F-Secure 2006 OEM (BackWeb Plug-in - 1245240) - F-Secure Internet Security 2005 - C:\PROGRA~1\F-SECU~1\backweb\1245240\Program\SERVIC~1.EXE
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - Unknown owner - C:\Program Files\F-Secure Internet Security\backweb\1245240\program\fsbwsys.exe (file missing)
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - Unknown owner - C:\Program Files\F-Secure Internet Security\FWES\Program\fsdfwd.exe (file missing)
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\WINDOWS\system32\ThpSrv.exe
O23 - Service: Zetera - Zetera Corporation - C:\Program Files\NETGEAR\SC101 Manager Utility\ZeteraService.exe






regards
chris

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#2 sunderz

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Posted 20 January 2007 - 08:54 PM

sorry to not have read all the guide lines and all that but allot of this is french to me :thumbsup:

#3 sunderz

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Posted 20 January 2007 - 08:58 PM

:and the site wont let me eddit:

i cant spell :thumbsup:

#4 DaveM59

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Posted 23 January 2007 - 12:20 PM

Hi sunderz,

I am sorry to tell you that there is a bot trojan on your computer. :thumbsup:

A bot trojan is a program that is installed without your knowledge and enables a hacker, sitting at another computer perhaps thousands of miles away, to control your computer so that it does what he wants -- it becomes his "bot."

Bots can be used to launch denial-of-service attacks (This is where hundreds of bots simultaneously bombard a website with requests for information, overwhelming its capacity to respond and, thereby, shutting it down) and for other sorts of mischief. The bot can also do mass spam mailing, download files to the computer, or upload files and data, including passwords and other private information.

For these reasons it is very important that, starting immediately, this machine be kept off the internet and physically disconnected from any network it may be part of.

If you use or have used this computer for online banking or shopping or for accessing or storing personal information such as school records, then you need to take steps to protect your information that may have been compromised. I recommend these steps for action:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

This is something i don't like to recommend normally, but with a computer this badly infected, the best solution for your safety would be to reformat the hard drive and reinstall Windows.

Please read the following link very carefully:

When Should I Format, How Should I Reinstall

Here are some more links to help you decide:


Security Management - May 2004
Help: I Got Hacked. Now What Do I Do?
http://www.microsoft.com/technet/community...gmt/sm0504.mspx

Security Management - July 2004
Help: I Got Hacked. Now What Do I Do? Part II
http://www.microsoft.com/technet/community...gmt/sm0704.mspx


Only you can make this decision, you know the uses this computer has been put to. But please consider carefully before deciding against a reformat. If you do make that decision I will do my best to help you disinfect it, but you must understand that once a machine has been taken over by this type of malware, it can never be declared clean.

If you choose to format and reinstall see this link for instructions:
http://www.cyberwalker.net/faqs/how-tos/reinstall-faq.html

Please let me know whatever decision you make.

Dave

Edit: for specific information on this trojan look here. Note the last two items in the Threat Analysis.

If you are hesitating about whether or not to reformat, at least go online on a clean computer and change all your passwords immediately.

Edited by DaveM59, 23 January 2007 - 12:28 PM.


#5 sunderz

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Posted 24 January 2007 - 11:52 AM

chears mate thats not the best news but you now what i mean :thumbsup:

is ther a possibility this virus could be on my external USB hard disk??

regards
chris

#6 DaveM59

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Posted 24 January 2007 - 12:50 PM

Hi again Chris,

I don't know whether the trojan is on you USB drive or not. It's running from your C:\ drive:

O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe

If you are thinking of backing up your data files to you USB drive prior to a reformat, that's a good way to do it. You can scan the USB drive from a different computer if you want to be sure it is clean.

If the USB drive is strictly being used as a storage device, then the mere presence of the bad file on the disk will not cause any harm. Trojans don't activate or replicate automatically, something has to trigger it, either the computer user directly or a program that the user starts, perhaps by visiting a bad website or clicking on a popup ad for example.

Have you changed your passwords yet, and done those other steps to protect yourself?

Dave

#7 DaveM59

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Posted 11 February 2007 - 10:43 AM

Hi Chris, just wondering how you are doing with that infected computer.

#8 DaveM59

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Posted 18 February 2007 - 08:51 PM

Due to lack of feedback, this topic is now closed. If you want it re-opened, please PM me and put the url in your request.

This applies to the original poster only. Everyone else please start a new topic.




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