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Installshield Error


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#1 Mandika

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Posted 20 January 2007 - 04:36 AM

:thumbsup: Whenever I try to install ANYTHING that requires installshield, it gives me the following error.

The installshield engine (iKernel.exe) could not be launched. The RPC Server is unavailable.


I've tried everything that it came up with on my google search. Ikernel.exe is not in processes, the RPC service is "Running" in services. I've even tried to uninstall/reinstall via Command prompt, with no luck there.

I downloaded the ikernel update, and the irony in this is, the file requires installshield :flowers:


Anyone have any fresh ideas I can try? I'm going mad here, it's downloaded programs, and even games I've purchased, and own original CD copys of. Nothing seems to want to install.

On a side note, everytime I want to use "Windows installer", I have to go into the damn services, and start it. Even when I set it to automatic, after reboot, it isn't auto anymore. Not sure if that could possibly tie together or not, but I figured I'd mention it in case.


Thanks in advance for any help, or advice guys.
Mandika


Information:

System: 2.0 GHZ, 512 RAM
Operating System: Windows XP Professional (SP2)

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#2 HitSquad

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Posted 20 January 2007 - 07:51 AM

Hi Mandika, welcome to BC. :thumbsup:
Are you the only user (admin) of this computer?
Go back in to your services and make sure "DCOM Server Process" is set to Automatic and running.
The "Windows Installer Service" does not need to be set to Automatic in XP Pro SP2, manual is fine.

Edited by HitSquad, 20 January 2007 - 07:57 AM.


#3 nigglesnush85

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Posted 20 January 2007 - 07:55 AM

Hello,

Download the latest instalshield it can be found here
http://www.microsoft.com/downloads/details...;displaylang=en
You dont need iany version of instal shield to instal it.

Hope this helps
Regards,

Alan.

#4 Mandika

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Posted 21 January 2007 - 04:30 AM

The "DCOM Server Process" isn't in services. Thats what stumped me as well. Google search told me to do that as well, but it's just not there.

I'm downloading that update now, I'll let you know if it works.

#5 Mandika

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Posted 21 January 2007 - 04:39 AM

The update didn't work either. Still gives the same error.


and to previous question, yes I am the Admin, and only user.

#6 nigglesnush85

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Posted 21 January 2007 - 06:56 AM

Hello, Hare you tried Start run sfc /scannow
Regards,

Alan.

#7 Mandika

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Posted 21 January 2007 - 02:12 PM

Yes, I have ran that and nothing has changed.

#8 nigglesnush85

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Posted 21 January 2007 - 02:24 PM

Have you tried the following site

http://consumer.installshield.com/kb.asp?id=Q108312
Regards,

Alan.

#9 Mandika

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Posted 21 January 2007 - 03:36 PM

There is no installshield folder in my Program Files.

#10 nigglesnush85

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Posted 21 January 2007 - 07:21 PM

Hello

I did some digging and found this
http://support.microsoft.com/kb/295278
Also what have you tried some online virus scans ie panda and pccillin

http://housecall.trendmicro.com/

http://www.pandasoftware.com/products/ActiveScan.htm
Regards,

Alan.




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