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Win32.trojan.matrishasyou What To Do?


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#1 laurah

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Posted 19 January 2007 - 09:56 AM

I am relatively computer illiterate. We have a desktop and a laptop. I accidentally tranferred this trojan to my desktop. The trojan has completely obliterated any internet connection and my ability to print off the desktop. It takes forever load up the desktop, as well as any programs I want to run. Downloading pictures is PAINFUL. I had installed Ad-Aware before I lost connection, which is how I know what I have on it. I need help!

I searched some of the posts, but they all say to download something to the computer, and I cant do that.

Help me PLEASE

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#2 fozzie

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Posted 19 January 2007 - 09:58 AM

what kind of antivirus software do you have?

#3 buddy215

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Posted 19 January 2007 - 11:20 AM

Put the two programs in the links below on CD's and install on the infected computer. Run the two programs in safe mode.
http://download.drweb.com/drweb+cureit/
http://www.superantispyware.com/

Also run any antivirus or antispyware program you now have installed on the computer in safe mode.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#4 JJSSJ

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Posted 19 January 2007 - 01:58 PM

Go Here it may be of help

There all great programs mentioned here

http://forums.afterdawn.com/thread_view.cfm/292257

#5 laurah

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Posted 19 January 2007 - 05:26 PM

I have Ad Aware and Spybot on it now, but thats it.

#6 Orange Blossom

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Posted 19 January 2007 - 07:49 PM

Welcome to BC laurah :thumbsup:

I suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.

Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log.

After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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