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3 replies to this topic

#1 the_tzar


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Posted 18 January 2007 - 01:37 PM

Hey guys and gals. I have a friend in Norway and when he boots up his laptop he gets the message, "unknown picture or software C:\Windows\System32\LSASRV.dll is not a valid windows picture". This is before windows boots up and it halts the boot up process, it even will not boot up in safe mode. Any suggestions on what to do?

Thanks in advance


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#2 Albert Frankenstein

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Posted 18 January 2007 - 02:31 PM

Could be infected with the Sasser worm. Probably came in through an email. See these:


Here is a tutorial on it's removal, or you can ask for help:


In that tutorial there is a link to a Microsoft article that you might find helpful.

Edited by Albert Frankenstein, 18 January 2007 - 02:34 PM.


Currently home chillin' with the fam and my two dogs!

#3 jdukze


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Posted 18 January 2007 - 06:52 PM

After you have scanned try running this tool it should show up still in the registry in the HKLM or HKCU,
Delete it from there and it will go away for good. :thumbsup:

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#4 tg1911


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Posted 18 January 2007 - 10:54 PM

Improper changes to the registry could render your computer inoperable.
Remember to backup the registry before making any changes.
Instructions, on how to do that, can be found here:
How to back up, edit, and restore the registry
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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