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windows can not find C:/Program


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#1 kalpesh

kalpesh

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Posted 01 January 2005 - 03:35 PM

Hi there

I am having a windows xp professional edition at home. It was working fine untill I updated my antivirus software. Once the live upadte is finished it asked me to reboot my pc, which I did...But I got an error message after that saying "windows can not find C:/Program." I uninstalled and reinstalled my antivirus software. I tried to find the information about this error on the web as well as microsoft's website but no success. I dont have MSN or AOL messenger installed which also can cause this error as I noticed some users have that. I went to check a event viewr on windows and when I search more it gave me ( i am not sure that this links to the same error message) a hint that a .dll files/ or data files may be deleted !!!! But it does not say which .dll files or datafiles are missing...Any idea???

Thanks in advance
kalpesh

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 01 January 2005 - 07:34 PM

Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site

Save this file into the directory you made previously and then run the program named hijackthis.exe. When the program opens click on the Config button, then click on the Misc Tools button, and click on the Check for update online button. When it completes checking/applying updates press the back button.

Now click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a reply to this post here and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial with screenshots on using HijackThis you can click on the link below:

How to use HijackThis to remove Browser Hijackers, Malware, & Spyware




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