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Malware Removal Help


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2 replies to this topic

#1 mgracef

mgracef

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Posted 18 January 2007 - 04:04 AM

Hi!

I have followed instructions to delete temp files and have run Spybot. Most of the found problems in Spybot could not be fixed. Please see hijackThis log below. Appreciate any help.

Logfile of HijackThis v1.99.1
Scan saved at 7:42:01 p.m., on 18/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\msasvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\program files\mcafee.com\agent\mcupdate.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = www.xtramsn.co.nz
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5B20194F-C69E-833C-4552-02AB3E4088B2} - C:\WINDOWS\system32\oylrovm.dll (file missing)
O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - C:\Program Files\Video ActiveX Object\isaddon.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {a2595f37-48d0-46a1-9b51-478591a97764} - (no file)
O3 - Toolbar: Protection Bar - {0D045BAA-4BD3-4C94-BE8B-21536BD6BD9F} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [zfactomwj] c:\windows\system32\zfactomwj.exe zfactomwj
O4 - HKLM\..\Run: [winconf] C:\WINDOWS\TEMP\9282024F.exe
O4 - HKLM\..\Run: [USDR6cw] C:\Program Files\SystemDoctor 2006 Free\USDR6cw.exe -c
O4 - HKLM\..\Run: [tmnmlng.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\tmnmlng.dll,ksvfdhd
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\Program Files\RealJukebox\tsystray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [pas_check] C:\Program Files\SystemDoctor 2006 Free\pasmon.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MPSExe] "c:\PROGRA~1\mcafee.com\mps\mscifapp.exe" /embedding
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [dc6_check] C:\Program Files\SystemDoctor 2006 Free\dcmon.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_7
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - HKCU\..\Run: [J0q7RVZpg] hti6gt.exe
O4 - HKCU\..\Run: [irmm] C:\PROGRA~1\COMMON~1\irmm\irmmm.exe
O4 - HKCU\..\Run: [Error Safe] "C:\Program Files\Error Safe Free\ers.exe" /scan
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Shared/C...22/ComCtl32.cab
O16 - DPF: {2F003D51-39FD-4D18-9016-95CF70B92ABE} - http://download.movienetworks.com/install/US/altpmtscab.cab
O16 - DPF: {321F38B6-7E5F-470E-B58C-927523B7AF92} - http://us2-scripts.dlv4.com/binaries/egacc..._1069_em_XP.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1140231079750
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O16 - DPF: {E53458D2-5A83-4BD1-8DE2-EEEBE73BAB77} - http://dinet.info/ad/us00/ad.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs:
O20 - Winlogon Notify: Internet Settings - C:\WINDOWS\system32\mv2ql9f51.dll (file missing)
O20 - Winlogon Notify: WebCheck - C:\WINDOWS\system32\swbrccsp.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: bestreak - {874443fe-aa33-4ebf-a6ac-73208787e62d} - (no file)
O21 - SSODL: buprestidae - {b59f3ba4-98da-4b5f-8a2d-7b56fb11140b} - C:\WINDOWS\system32\cthkpcv.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe



Thanks,
mgracef

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m

#2 miekiemoes

miekiemoes

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Posted 18 January 2007 - 10:02 AM

Hello,

Your system is terribly infected. You are also dealing with A LOT of different infections either.

Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

It's better to print out the next instructions or save it in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.

It is also important you don't miss a step and perform everything in the right order!!

* Please download, install, and update AVG Anti-Spyware
  • Load AVG Anti-Spyware and then click the Update tab at the top. Under Manual Update click Start update.
  • After the update finishes (the status bar at the bottom will display "Update successful")
  • Close AVG Anti-Spyware. Do not run it yet.
* Download SDFix and save it to your Desktop.

* Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

-----------------------------------

* Please download Brute Force Uninstaller to your desktop.
  • Right click the BFU folder on your desktop, and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk (C:) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download EGDACCESS Remover.
Save it in the same folder you made earlier (c:\BFU).

Copy the part in bold below into notepad and save it as aftermath.bfu
Save it in the same folder you made earlier (c:\BFU) and set Filetype to "All files"

RegDeleteKey HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\zfactomwj
RegDelValue HKLM\Software\Microsoft\Windows\CurrentVersion\Run|zfactomwj
FileDelete %SYSDIR%\zfactomwj_navps.dat
FileDelete %SYSDIR%\zfactomwj_nav.dat.
FileDelete %SYSDIR%\zfactomwj.dat
FileDelete %SYSDIR%\zfactomwj.exe.
FileDelete %SYSDIR%\zfactomwj_m2s.xml
FileDelete %WINDIR%\zfactomwj-*.pf


So now there should be three files present in the C:\BFU-folder:

- EGDACCESS.bfu
- aftermath.bfu (the one you created)
- BFU.exe

---------------------------------

* Reboot into Safe Mode`: ( without networking support !)
įTo get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:
(don't worry if some entries won't be present anymore)

O2 - BHO: (no name) - {5B20194F-C69E-833C-4552-02AB3E4088B2} - C:\WINDOWS\system32\oylrovm.dll (file missing)
O2 - BHO: (no name) - {67982BB7-0F95-44C5-92DC-E3AF3DC19D6D} - C:\Program Files\Video ActiveX Object\isaddon.dll (file missing)
O3 - Toolbar: (no name) - {a2595f37-48d0-46a1-9b51-478591a97764} - (no file)
O3 - Toolbar: Protection Bar - {0D045BAA-4BD3-4C94-BE8B-21536BD6BD9F} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [zfactomwj] c:\windows\system32\zfactomwj.exe zfactomwj
O4 - HKLM\..\Run: [winconf] C:\WINDOWS\TEMP\9282024F.exe
O4 - HKLM\..\Run: [USDR6cw] C:\Program Files\SystemDoctor 2006 Free\USDR6cw.exe -c
O4 - HKLM\..\Run: [tmnmlng.dll] C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\tmnmlng.dll,ksvfdhd
O4 - HKLM\..\Run: [pas_check] C:\Program Files\SystemDoctor 2006 Free\pasmon.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe
O4 - HKLM\..\Run: [dc6_check] C:\Program Files\SystemDoctor 2006 Free\dcmon.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - HKCU\..\Run: [J0q7RVZpg] hti6gt.exe
O4 - HKCU\..\Run: [irmm] C:\PROGRA~1\COMMON~1\irmm\irmmm.exe
O4 - HKCU\..\Run: [Error Safe] "C:\Program Files\Error Safe Free\ers.exe" /scan
O20 - AppInit_DLLs:
O20 - Winlogon Notify: Internet Settings - C:\WINDOWS\system32\mv2ql9f51.dll (file missing)
O20 - Winlogon Notify: WebCheck - C:\WINDOWS\system32\swbrccsp.dll (file missing)
O21 - SSODL: bestreak - {874443fe-aa33-4ebf-a6ac-73208787e62d} - (no file)
O21 - SSODL: buprestidae - {b59f3ba4-98da-4b5f-8a2d-7b56fb11140b} - C:\WINDOWS\system32\cthkpcv.dll
O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

-----------------------------------

please go to Start > My Computer and navigate to the C:\BFU folder.
  • Start the Brute Force Uninstaller by doubleclicking BFU.exe
  • Behind the scriptline to execute field click the folder icon Posted Image and select EGDACCESS.bfu
  • Press Execute and let it do itís job. (You ought to see a progress bar if you did this correctly.)
  • Wait for the complete script execution box to pop up and press OK.
  • Behind the scriptline to execute field click the folder icon Posted Image again and this time select aftermath.bfu
  • Press Execute and let it do itís job.
  • Wait for the complete script execution box to pop up and press OK.
  • Press exit to terminate the BFU program.
----------------------------------
  • load AVG Anti-Spyware and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
  • AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
  • Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).
  • Close AVG Anti-Spyware.
------------------------------------
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
So now you're back into normal mode..

----------------------------------

* Download Roguescanfix
Download it to your desktop.
Doubleclick roguescanfix_setup.exe
Select the language setup and click ok.
Proceed with the installation. Make sure the 'Start Roguescanfix' is checked.
Once you click Finish, it will start the fix.

Note: This tool needs internet connection because it downloads an additional file to let the tool work properly.
If your firewall gives an alert, allow it instead of blocking it.
In case you still get the message BFU.exe is not present, download BFU.zip from here.
Unzip it and place BFU.exe in the Roguescanfix-folder, present in your Program Files-folder. Then doubleclick Roguescanfix.bat.


When you start roguescanfix.bat you'll see a menu:
1. Run Roguescanfix
2. Run sharedtasksrem

Type 1 and click enter for Run Roguescanfix
(Note! Don't click 2 unless advised!!)

The tool will uninstall some programs and delete related files and registrykeys.
When some files won't get deleted, it will ask you to reboot your system to delete the files after reboot.
Please make sure the uninstall of the programs are finished before you click Yes to reboot.

----------------------------------

* Please download the following file to your desktop:
http://noahdfear.geekstogo.com/FindAWF.exe

Run the file and it will open a log afterwards. I need that log later.

----------------------------------

* Download Combofix to your desktop.
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.
Post the following logs in your next reply:
  • Combofixlog (C:\combofix.txt)
  • Log from SDfix (will be present in the SDFix folder)
  • Log from AVG Antispyware
  • Log task.txt present in the Program Files\Roguescanfix-folder
  • Log from Findawf
  • New Hijackthislog
You may need more than one reply to post the logs, because they won't fit in one reply.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

    Malware Killer Dog


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Posted 28 January 2007 - 04:48 AM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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