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Mailto Hangs Outlook Mail


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#1 mardy

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Posted 17 January 2007 - 08:18 PM

A long-standing problem I have is that email links with mailto cause the Outlook email to hang, and I have to kill the process. In other words, if I click on a person's email which has the form mailto:person@place.com I get the Outlook email form but the cursor turns into an hour-glass which does not go away until I kill the process.

My Outlook email uses the POP/SMTP of my ISP but I use my Yahoo email predominantly and would like the mailto to bring up my Yahoo email form so that I could write into it, not the Outlook form with the hour-glass!

Must my default email be the Outlook? How can I change this, or can I? But most of all, why do I always get this "hang" that I have to kill?

I have Windows XP SP2 Home Edition.

Thanks for any insight into this.

Thanks, Mardy

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#2 hillbillygreek

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Posted 18 January 2007 - 01:11 AM

The mail to: function always brings up an email client such as Outlook on your desktop. You can change which one it brings up by opening Internet Explorer & at the top choose Tools > Internet Options > Programs, clicking the down arrow next to Email: as shown in the pic below, & selecting something other than Outlook. Click Apply > Ok & your done.

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You should then configure the newly selected program to check/send your email from your ISP & your Yahoo account. If you don"t have this already installed on your computer, Thunderbird is a recommended email program to use. You can find it here: Thunderbird

#3 mardy

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Posted 18 January 2007 - 10:11 AM

Thank you very much, hillbillygreek. Even though I use Firefox (2.0.0.1) I brought up my IE and simply changed Outlook mail to Yahoo mail under Options/Programs as you described. After restarting, I found that the mailtos now take me directly to the Yahoo email input file with no problem when I run Firefox.

Thanks a bunch for an elegantly simple solution to a perplexing problem for me.




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