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HJT Log - Search200.com


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3 replies to this topic

#1 XavaJunk

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Posted 01 January 2005 - 01:07 PM

Help!

This bloody Ad/Mal/Spy/XXX-ware is driving me up the walls (and the computer to its knees)

Before posting the log, some comments or things that I think are the roots or the problems... first of all this log is not from my computer but a friends (so I really don't know what software was installed at one point or another and the machines history) On the other hand, I've tried Ad-Aware removal, and some other things in the effort of eliminating the bugger, to no avail and a couple surprises. After the log, a symptoms section describes some of the characteristics, and finally some *personal* ideas of what are the roots of the problems..

First, the Norton Internet Security (particularly the Anti-Virus component) had some errors activating, leaving effectively the machine wide open. After a while, the firewall (Norton's) would fail, leaving the machine off-line. Uninstalled, tried cleaning, re-installed it, seemed to work, and again the Anti-Virus failed to activate after a couple cycles... it would look like if the MalWare killed it...

The other curious (rather alarming) fact was that while trying to install InterMute's SpySubtract, right after finishing the installation, the destination folder was empty except for three files: CWInstall.exe, SpySub.cab and Install.log - the log was reporting the copying of the files and registry modifications but alas, no trace of the actual program...

So, after the impossibility of eliminating the malware and the (scaring) aspects of the anti-virus dying and inability to install cleaning software, I had decided that I was out of my depth and in need of some technical assitance...

After all that intro, here's the HJT Log:

=============== BEGIN LOG ===============
Logfile of HijackThis v1.99.0
Scan saved at 18:17:37, on 01.01.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\admin\Mes documents\Nettoyage\www.spywareinfo.com_merijn\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.szdttccnrzjtdbexgafvkv.biz/8lBe...W3vFSCc15pK.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {947D05DC-D6B4-6A30-279D-E9876ADB96B1} - C:\DOCUME~1\admin\APPLIC~1\VGAPOP~1\Body ace.exe
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [transtitledupebits] C:\Documents and Settings\All Users\Application Data\readme error trans title\one book.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Wave cool] C:\DOCUME~1\admin\APPLIC~1\SIXTHB~1\ForkBlah.exe
O4 - Global Startup: SpySubtract.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://fr.encyclopedia.yahoo.com/rsc/tdserver.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab28177.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab28177.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab28578.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Service d'administration du Gestionnaire de disque logique - Unknown - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Journal des événements - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Service COM de gravage de CD IMAPI - Unknown - C:\WINDOWS\System32\imapi.exe
O23 - Service: Partage de Bureau à distance NetMeeting - Unknown - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: DDE réseau - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: DSDM DDE réseau - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: Intel NCS NetService - Intel® Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Plug-and-Play - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Gestionnaire de session d'aide sur le Bureau à distance - Unknown - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Prise en charge des cartes à puces - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Carte à puce - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Journaux et alertes de performance - Unknown - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Telnet - Unknown - C:\WINDOWS\System32\tlntsvr.exe
O23 - Service: Cliché instantané de volume - Unknown - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Carte de performance WMI - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe
================ END LOG ================

Symptoms:
=======
1) There's always at least one instance of IE running (even right after booting). If you kill it, it's immediately resurrected most of the times, and sometimes it gets 'tired', making you think that it has left, only to reappear a couple of minutes later.
2) A blue navigation bar (http://search200.com/passthrough/newpass2.html) at the bottom of the screen when IE is launched.
3) After some cleaning failed attempts, new icons are now on the desktop (named Website Hosting, Bingo, Printer Cartridges, Card Games, Poker, and Travel) with the characteristic of not being able to view its properties (the right-click yields no menu). These icons disappear when one instance of IE is killed...
4) When effectively the user launches IE, most of the time a pop-up (faking the appearence of a system window) notifies you of the 'possibility' of the machine being infected by spyware, and guess what, it's a link to download a cleaner!! My guess is that cleaner cleans some (competitor's) spyware, not reporting others, while giving a false sense of security for the unaware customer/victim... shucks!

Ideas of what could be wrong:
====================
The entries regarding 'one booke.exe', 'Fork blah.exe' and 'Body ace.exe' are much the root of this nightmare (some folders have reappeared after trying to eliminate them)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.szdttccnrzjtdbexgafvkv.biz/8lBe...W3vFSCc15pK.php
O2 - BHO: (no name) - {947D05DC-D6B4-6A30-279D-E9876ADB96B1} - C:\DOCUME~1\admin\APPLIC~1\VGAPOP~1\Body ace.exe
O4 - HKLM\..\Run: [transtitledupebits] C:\Documents and Settings\All Users\Application Data\readme error trans title\one book.exe
O4 - HKCU\..\Run: [Wave cool] C:\DOCUME~1\admin\APPLIC~1\SIXTHB~1\ForkBlah.exe

The following things, I have no real way of knowing what they are... and since I don't use MSN Messenger, some of these files do look suspicious... but really, no clue.

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: SpySubtract.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab


Well, hope you guys can give me a hand in cleaning this machine... it's been a while since I don't mess with these things and my memory may be a bit rusty, so please be kind... :thumbsup:


Cheers,
Xava

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#2 Grinler

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Posted 01 January 2005 - 07:30 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.szdttccnrzjtdbexgafvkv.biz/8lBe...W3vFSCc15pK.php
O2 - BHO: (no name) - {947D05DC-D6B4-6A30-279D-E9876ADB96B1} - C:\DOCUME~1\admin\APPLIC~1\VGAPOP~1\Body ace.exe
O4 - HKLM\..\Run: [transtitledupebits] C:\Documents and Settings\All Users\Application Data\readme error trans title\one book.exe
O4 - HKCU\..\Run: [Wave cool] C:\DOCUME~1\admin\APPLIC~1\SIXTHB~1\ForkBlah.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebpr...etup1.0.0.8.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\DOCUMENTS AND SETTINGS\admin\APPLICATION DATA\VGAPOP~1\
C:\Documents and Settings\All Users\Application Data\readme error trans title\
C:\DOCUMENTS AND SETTINGS\admin\APPLICATION DATA\SIXTHB~1\

Reboot your computer to go back to normal mode and post a new log.

#3 XavaJunk

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Posted 01 January 2005 - 08:38 PM

Grinler,

Thanks a lot for the fast reply! I did as told (actually there were a couple other folders with same names in other accounts - so I deleted those too) and after rebooting things seem to be OK.

Here's the new log:

=============== BEGIN LOG ===============
Logfile of HijackThis v1.99.0
Scan saved at 02:18:01, on 02.01.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Documents and Settings\admin\Mes documents\Nettoyage\www.spywareinfo.com_merijn\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Fichiers communs\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: SpySubtract.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://fr.encyclopedia.yahoo.com/rsc/tdserver.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab28177.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by12fd.bay12.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab28177.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab28578.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Service d'administration du Gestionnaire de disque logique - Unknown - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Journal des événements - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Service COM de gravage de CD IMAPI - Unknown - C:\WINDOWS\System32\imapi.exe
O23 - Service: Partage de Bureau à distance NetMeeting - Unknown - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: DDE réseau - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: DSDM DDE réseau - Unknown - C:\WINDOWS\system32\netdde.exe
O23 - Service: Intel NCS NetService - Intel® Corporation - c:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Plug-and-Play - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: Gestionnaire de session d'aide sur le Bureau à distance - Unknown - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Prise en charge des cartes à puces - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Carte à puce - Unknown - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Journaux et alertes de performance - Unknown - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Telnet - Unknown - C:\WINDOWS\System32\tlntsvr.exe
O23 - Service: Cliché instantané de volume - Unknown - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Carte de performance WMI - Unknown - C:\WINDOWS\System32\wbem\wmiapsrv.exe
================ END LOG ================

Just a small question (rather off-topic but maybe related) in this whole messy thing, some users have lost the ownership of the 'My Documents' folders (they're not allowed to write into them!) Those that are not have the owner set to:
S-1-5-21-329068152-1645522239-725345543-1003
The others have a more sensible owner like 'PCNAME\admin'. I remember doing some user paths handlings and such some time ago on a W2K machine, but have no clue on how to go on with XP... probably the clashes (and crashes) with the Norton AV & FW has something to do, and haven't really looked into it given the 'urgency' of the MalWare at hand... I was starting to contemplate the idea of reformatting, re-installing everything... ouch! Hopefully that will not be necessary after your help, given that the machine looks/feels clean (no extra IE instances :flowers:)

If you have any clues, hints or pointers on the ownership issue I'll appreciate it. If not, don't worry, your help with this bugger is already more than what I could've hoped for!! :>

Cheers,
Xavier

PS: Happy New Year! :thumbsup:

#4 Grinler

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Posted 01 January 2005 - 11:38 PM

I am not sure why the security on the users my documents folder would have reverted to an id, but I would add the users name with full permissions to the folder and see if that fixes the problem. Other than that, you are clean.

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Commercial Spyware Removal/Protection Programs - If you feel more comfortable installing a commercial Spyware removal program then we recommend WebRoot's Spysweeper or Lavasoft's Ad-Aware Professional. There are many commercial products on the market, but unfortunately most are misleading and substandard. Both of the products we recommend here are proven to be excellent products and a worthy addition to the arsenal of software protecting your computer.

    Spysweeper Product Information
    Ad-Aware Pro Production Information


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.




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