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Trojan Recycler


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4 replies to this topic

#1 phiz

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Posted 16 January 2007 - 05:19 AM

Hello

I have been really stupid and tried to get a free copy of some software, norton keeps telling me I have been infected with a trojan horse, I have run AVG but it is not detecting anything, I have tried system restore but it will not do it.

I have a packard bell laptop, I am connected to sky broadband via a netgear box, I am running windows XP, I have AVG free, spybot and zone alarm.

I am not very computer literate and get very confused when my computer asks me questions, which is how I got this problem, silly me.

Anyway i would really appreciate help, my computer does not seem to be misbehaving in any way, just norton popping up telling me I have a problem (I ususally disable norton as it seems to stop me entering some sites).

this is what norton says I have

C:\RECYCLER\S-1-5-21-3030986203-1543860524-236733061-1006\Dc4.exe

my e-mail address is xxxxxxxxxxxxxx

thank you

Maggie x


Mod Edit: E-mail address was removed for your safety. Please, do not post your E-mail address in an open forum. This could lead to a lot more SPAM in your inbox, than you might want. ~tg

Edited by tg1911, 16 January 2007 - 06:34 AM.


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#2 fozzie

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Posted 16 January 2007 - 05:46 AM

PLease try this guide. Also remove your email adress to avoid spambots tracking it

#3 phiz

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Posted 16 January 2007 - 07:39 AM

Thank you Fozzie

I did all that, although part 11 did not happen so I just rebooted. How do I find out if I still have problems, the only way I knew before was norton popped up, but it hasn't popped up as yet.

Maggie x

PS sorry about e-mail bit but I think you have my old one in your system and I just wanted to update.

#4 tg1911

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Posted 16 January 2007 - 08:04 AM

PS sorry about e-mail bit but I think you have my old one in your system and I just wanted to update.

To update your E-mail address:
At the top of the forum pages, click My Controls.
In the Menu on the left, under the Options heading, click Change Email Address.
Follow the directions, then click the Change my Email Address button, at the bottom.
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#5 quietman7

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Posted 16 January 2007 - 01:54 PM

Download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)
Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Run another anti-virus scan and see if it still finds anything.
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