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Not Again!


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11 replies to this topic

#1 cuzinwhitebread

cuzinwhitebread

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Posted 15 January 2007 - 03:50 PM

My comptuter freezes up when i try to get on the internet, it took me thirty minutes to get on this site, plus it is extremely slow. i keep getting advertising pop ups from "error safe" and "amena" or something. plus there was another one. i keep getting errors saying my virtual memory is full. i did an avg spyware scan in safe mode and found 27 files. i performed the recommended action and restarted the computer to no avail. please look at my highjacklog and tell me what i need to do now. i just went through this like last week and though i had everything done and for some reason i had lost important windows files and had to do a system recovery. if you could, tell me what it is causing me my problems.


Logfile of HijackThis v1.99.1
Scan saved at 2:27:42 PM, on 1/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\DefenderPro AntiSpy\DPASNT.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Defender Pro\Defender Pro Firewall\KAVPF.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\DefenderPro AntiSpy\AntiSpy\TSAntiSpy.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...DTP&M=W3503
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...DTP&M=W3503
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BhoApp Class - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - C:\Program Files\WinBudget\bin\matrix.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: OsbornTech Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - C:\Program Files\DefenderPro AntiSpy\PopupBlocker\PopupBlocker.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [DPAS] "C:\Program Files\DefenderPro AntiSpy\DPASNT.exe"
O4 - HKLM\..\Run: [DPASUpdate] "C:\Program Files\DefenderPro AntiSpy\DPASAutUpdate.exe"
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Defender Pro\Defender Pro Anti-Virus\kav.exe" /minimize
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: Defender Pro Firewall.lnk = C:\Program Files\Defender Pro\Defender Pro Firewall\KAVPF.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\Program Files\DefenderPro AntiSpy\PopupBlocker\PopupBlocker.dll
O9 - Extra 'Tools' menuitem: Popup Blocker - {0D555BC6-E331-48b3-A60E-AAC0DF79438A} - C:\Program Files\DefenderPro AntiSpy\PopupBlocker\PopupBlocker.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: kavsvc - Defender Pro LLC - C:\Program Files\Defender Pro\Defender Pro Anti-Virus\kavsvc.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

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#2 cuzinwhitebread

cuzinwhitebread
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Posted 15 January 2007 - 03:52 PM

and if possible, the mcafee removal tool left alot of crap on my computer, i had to use it because the uninstall wizard it came with didnt work. how can i get it all off

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#3 MFDnSC

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Posted 15 January 2007 - 04:48 PM

You are running Defender Pro and AVG AV's - remove one of them

http://ts.mcafeehelp.com/faq.asp?frames=1&...Id=245&chat


Download Superantispyware

http://www.superantispyware.com/superantis...efreevspro.html

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.
Please paste that information here for me with a new HijackThis log.
"Nothing could be finer than to be in South Carolina ............"

Member ASAP

#4 cuzinwhitebread

cuzinwhitebread
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Posted 17 January 2007 - 09:54 PM

it is still doing the same thing. freezes up and is still slow

SUPERAntiSpyware Scan Log
Generated 01/15/2007 at 11:09 PM

Application Version : 3.4.1000

Core Rules Database Version : 3143
Trace Rules Database Version: 1176

Scan type : Complete Scan
Total Scan Time : 00:35:17

Memory items scanned : 390
Memory threats detected : 0
Registry items scanned : 5417
Registry threats detected : 7
File items scanned : 52896
File threats detected : 46

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@viamtvcom.112.2o7[2].txt
C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.amaena[2].txt
C:\Documents and Settings\Owner\Cookies\owner@as-eu.falkag[2].txt
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt
C:\Documents and Settings\Owner\Cookies\owner@list[1].txt
C:\Documents and Settings\Owner\Cookies\owner@spylog[1].txt
C:\Documents and Settings\Owner\Cookies\owner@stats.drivecleaner[2].txt
C:\Documents and Settings\Owner\Cookies\owner@stats1.reliablestats[1].txt
C:\Documents and Settings\Owner\Cookies\owner@realmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adserver[1].txt
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt
C:\Documents and Settings\Owner\Cookies\owner@statcounter[2].txt
C:\Documents and Settings\Owner\Cookies\owner@clickbank[1].txt
C:\Documents and Settings\Owner\Cookies\owner@2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@fastclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@drivecleaner[2].txt
C:\Documents and Settings\Owner\Cookies\owner@1071025313[1].txt
C:\Documents and Settings\Owner\Cookies\owner@indexstats[2].txt
C:\Documents and Settings\Owner\Cookies\owner@revsci[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstbeacon[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt
C:\Documents and Settings\Owner\Cookies\owner@linksynergy[2].txt
C:\Documents and Settings\Owner\Cookies\owner@rotator.adjuggler[2].txt
C:\Documents and Settings\Owner\Cookies\owner@sento.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.realtechnetwork[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adserver.topspeed[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adbrite[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.cartoonnetwork[1].txt
C:\Documents and Settings\Owner\Cookies\owner@1061917247[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.cartoonnetworkya[2].txt
C:\Documents and Settings\Owner\Cookies\owner@adopt.euroclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adrevolver[3].txt
C:\Documents and Settings\Owner\Cookies\owner@adrevolver[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad[2].txt
C:\Documents and Settings\Owner\Cookies\owner@www.drivecleaner[1].txt
C:\Documents and Settings\Owner\Cookies\owner@mediavillage[1].txt
C:\Documents and Settings\Owner\Cookies\owner@casalemedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[1].txt
C:\Documents and Settings\Owner\Cookies\owner@megastats[1].txt
C:\Documents and Settings\Owner\Cookies\owner@mb[1].txt
C:\Documents and Settings\Owner\Cookies\owner@overture[1].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[2].txt

Unclassified.Unknown Origin










Logfile of HijackThis v1.99.1
Scan saved at 8:52:52 PM, on 1/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files\Defender Pro\Defender Pro Firewall\KAVPF.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 2 for HijackThis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - (no file)
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.8472\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
O4 - Global Startup: Defender Pro Firewall.lnk = C:\Program Files\Defender Pro\Defender Pro Firewall\KAVPF.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe (file missing)
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

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#5 MFDnSC

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Posted 18 January 2007 - 10:13 AM

Did you try the McAfee tool I posted

Is the inside of the case clean - are all the fans running - are you getting any errors when it locks

Fix this with hijack - mark it - close IE - click fix checked

O2 - BHO: (no name) - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - (no file)
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#6 cuzinwhitebread

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Posted 21 January 2007 - 12:22 AM

i went to that mcafee url and i had already used the cleaning tool, and then the files it said search for didnt exist. i cant just go delete the files because it gives me an error message saying it cant delete certain files.

Everthing is clean, its a new computer, like four or five monthes old.

when it freezes, i only get an error message when i right click the tab on the toolbar and click close, or click on the x at the top of the screen. it brings up and message saying something like an error has occurred and it must end the current task.

i fixed the file with hijack.

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#7 MFDnSC

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Posted 21 January 2007 - 10:29 AM

Do you have the XP CD

If so START - RUN - sfc /scannow
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#8 cuzinwhitebread

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Posted 25 January 2007 - 04:55 PM

i thought i had the cd, but apparently its not the right one, i did what you said and it said insert cd2. i only have one but i dont know what its for i guess. i'm guessing this isnt a virus problem. is there a program i can run to diagnose my problem?

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#9 cuzinwhitebread

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Posted 25 January 2007 - 04:58 PM

i thought i had the cd but it apparently isnt the right one, when i did what you said it said insert cd2. i only have one and i guess its probably for some of the software on the computer. i'm guessing this isnt a virus problem, is there a program i can run that will diagnose my problem?

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#10 MFDnSC

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Posted 25 January 2007 - 05:45 PM

Post the issue in the XP forum, do not include a hijack log
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#11 cuzinwhitebread

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Posted 25 January 2007 - 06:51 PM

i dont have the right cd i guess. it didnt work, it asked for cd2. is there a program that can scan for missing files, or diagnose my problem?

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#12 random/random

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Posted 27 January 2007 - 12:54 PM

MFDnSC is not available, so I will be assisting you

To remove mcafee and clear up some minor malware, do the following:

Copy/paste the following quote box into a new notepad (not wordpad) document. Make sure that wordwrap is turned off.

sc stop McDetect.exe
sc delete McDetect.exe
sc stop McShield
sc delete McShield
sc stop McTskshd.exe
sc delete McTskshd.exe
sc stop mcupdmgr.exe
sc delete mcupdmgr.exe
sc stop MpfService
sc delete MpfService
sc stop MskService
sc delete MskService


Save it to your Desktop as cleanup.bat. Save it as:
File Type: All Files (not as a text document or it wont work).
Name: cleanup.bat

Locate cleanup.bat on your Desktop and double-click it. A DOS window will open briefly and then close, this is normal

Run HijackThis
Click on do a system scan only
Place a checkmark next to these lines(if still present)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
O2 - BHO: (no name) - {0CB66BA8-5E1F-4963-93D1-E1D6B78FE9A2} - (no file)
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll

Then close all windows except Hijackthis and click Fix Checked

Restart

Use windows explorer to find and delete this folder:

c:\program files\mcafee.com\

Post back with a new HijackThis log and let me know how it's running now




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