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Hijack This Log... I Think I'm Clean, But I'd Like Opinions


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4 replies to this topic

#1 geekchick7

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Posted 15 January 2007 - 05:17 AM

First off, Thank You in advance to any/all who post helpful responses. :-) (I say helpful because.....)
Number Two... Save all the wisecracks about Win Me. It's all I have right now while I build my XP machine.
If there is/are board/s for build help, would someone point me in that direction as well, please and Thank you?! Emails are appreciated...

P.S. Can't find any info on Internat.exe Anybody know?

Without further ado...

Logfile of HijackThis v1.99.1
Scan saved at 3:59:26 AM, on 1/15/2007
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\LEXMARK 3100 SERIES\LXBRKSK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\HPZTSB04.EXE
C:\PROGRAM FILES\CREATIVE\MEDIASOURCE\DETECTOR\CTDETECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\SONY HANDHELD\HOTSYNC.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Delay] C:\WINDOWS\delayrun.exe
O4 - HKLM\..\Run: [HPLogiFinder] \WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [KB918547] C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_10\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_10\BIN\SSV.DLL
O14 - IERESET.INF: START_PAGE_URL=http://hp.my.yahoo.com

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#2 suebaby41

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Posted 21 January 2007 - 01:35 PM

Welcome to the BleepingComputer forum. We are currently studying your log and will have instructions for you shortly. Thank you for your patience.

During the cleaning process, if any other issues appear, please let us know.
If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Edited by suebaby41, 21 January 2007 - 04:04 PM.

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

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Posted 21 January 2007 - 04:11 PM

I noticed that you have some programs that need to be updated.

Your Java Runtime Environment is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove the older versions of Java Runtime Environment..
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Please download the latest Java Runtime Environment.
  • Scroll down to where it says Java Runtime Environment (JRE) 6. The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right.
  • Check the box that says: Accept License Agreement.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • On your desktop, double-click on jre-6-windows-i586.exe to install the newest version.
After you have installed the Java software on your computer, you must restart your browser. You can verify that Java Runtime Environment (RTE) has been installed correctly by clicking on the Verify Installation button on the JAVA SOFTWARE MANUAL DOWNLOAD page.

Edited by suebaby41, 21 January 2007 - 04:12 PM.

You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#4 suebaby41

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Posted 21 January 2007 - 04:45 PM

I do not see any obvious signs of malware in your log. I have a few suggestions for you.

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 1

Please download Ad-Aware SE Personal Edition.
Please check this link, Using Ad-Aware To Remove Spyware From Your Computer for instructions on how to download, install and use Ad-Aware. Run this program as soon as possible.

Step 2

To help prevent further infection, please download SpywareBlaster. SpywareBlaster helps to:
  • Prevent the installation of Active X-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
  • Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
  • Restrict the actions of potentially unwanted sites in Internet Explorer.
Step 3

Please print out the following instructions as this page will be unavailable to you while you are working in Safe Mode.

Please download and install AVG Anti-Spyware (formerly Ewido).
  • Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security:
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active Internet connection to perform this)
    • Wait until you see the Update successful message.
  • Right-click the AVG Anti-Spyware Tray Icon. and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
  • If you are having problems with the updater, you can use this link, AVG Anti-Spyware manual updates, to manually update AVG Anti-Spyware..
  • Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Scan With AVG Anti-Spyware. IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process.
  • Close ALL open Windows / Programs / Folders. Reboot to Safe Mode (without networking support !) If you donít know how to boot in Safe Mode, here is a tutorial, How To Start Windows in Safe Mode.
  • Please start AVG Anti-Spyware and run a full scan.
    • Click on Scanner on the toolbar.
    • Click on the Settings tab.
      • Under How to act?
        • Click on Recommended Action and choose Quarantine from the popup menu.
      • Under How to scan?
        • All boxes should be checked.
      • Under Possibly unwanted software:
        • All boxes should be checked.
      • Under Reports:
        • Select Automatically generate report after every scan and uncheck Only if threats were found.
      • Under What to scan?
        • Select Scan every file.
    • Click on the Scan tab.
    • Click on Complete System Scan to start the scan process.
    • Let the program scan the machine.
    • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
  • Reboot in Normal Mode.
Step 4

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that canít be cleaned / deleted, please write down the filenames and locations and post that in your reply.

Step 5

CCleaner is a tool for cleaning temporary files stored on your computer which may help improve performance.
  • Please download CCleaner
  • Starting with v1.27.260, "CCleaner" installs the "Yahoo Toolbar" as an option which IS checked by default during the installation. IF you do NOT want it, REMOVE the check when provided with the option OR download the toolbar free Basic version instead of the Standard Build.
  • Unzip the file to install.
  • Before first use, select Options > Advanced and UNCHECK Only delete files in Windows Temp folder older than 48 hours.
  • Select the items you wish to clean up.
    • In the Windows Tab:
      • Clean all entries in the Internet Explorer section except Cookies.
      • Clean all the entries in the Windows Explorer section.
      • Clean all entries in the System section.
      • Clean all entries in the Advanced section.
      • Clean any others that you choose.
    • In the Applications Tab:
      • Clean all except cookies in the Firefox/Mozilla section if you use it.
      • Clean all in the Opera section if you use it.
      • Clean Sun Java in the Internet Section.
      • Clean any others that you choose.
  • Click the Run Cleaner button.
  • A pop up box will appear advising this process will permanently delete files from your system.
  • Click OK. CCleaner will scan and clean your system.
  • Click Exit when done.
Do not run it yet.

Step 6

Please disable Spybot-Search and Destroy TeaTimer, as it will prevent HijackThis from fixing the infection. You can enable it after you're clean. To disable Spybot- S & D TeaTimer:
  • Open Spybot Ė S & D
  • Click on Mode and check Advanced Mode
  • Check yes to next window.
  • Click on Tools in bottom left hand corner.
  • Click on System Startup icon.
  • Uncheck Teatimer box.
  • Click Allow Change box.
  • If needed, How To Disable Spybot S&D TeaTimer.
Step 7

Please disconnect from the Internet. Please close ALL browser windows (including this one).

Now we will address the HijackThis fixes.

Please run HijackThis and click Scan Place checks next to the following entries (make sure not to miss any):

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_10\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_10\BIN\SSV.DLL


These are optional fixes.
These programs are not required to start automatically as you can start them manually if you need them. It is advised that you disable these programs so that they do not take up necessary resources. Many users have reported these processes slow their boot time. Please run HijackThis and click Scan. Place checks next to the following entries.

hp_finder.exe (HP LogiFinder) process can be removed to free up resources without compromising system performance. HP LogiFinder helps detect and allows the use of the center button for the Logitech mouse. Can be disabled if not used Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [HPLogiFinder] \WINDOWS\OPTIONS\CABS\LOGITECH\HP_FINDER.EXE

DIRECTCD.EXE (DirectCD) process can be removed to free up resources without compromising system performance. DirectCD primarily allows you to drag and drop files onto a suitably formatted CD-RW disc. Unless you use this on a frequent basis, it isn't required and is available via Start -> Programs. Start the program before inserting a DirectCD formatted CD-RW in the drive. A re-boot is recommended if you close Adaptec DirectCD before re-opening it again later. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\ADAPTEC\DIRECTCD\DIRECTCD.EXE

SNDMon.exe (Symantec LiveUpdate) process can be removed to free up resources without compromising system performance. It is part of Symantec's LiveUpate (eg, Norton). Not required if you run manual updates but probably required if you leave them to run automatically. Also, if one runs a small office network and SNDMon is disabled on one of the computers Ė then other computers disappear from the network for this computer, including shared devices like printers and scanners. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer

hpztsb04.exe (HPDJ Taskbar Utility) process can be removed to free up resources without compromising system performance. hpztsb04.exe (HPDJ Taskbar Utility) is (1) Ghostscript device driver for printers understanding Hewlett-Packard's Printer Command Language. or (2) Creates 1 or all 3 icons on taskbar. The 1st one has a yellow border around it warning that ink is low on the printer. The 2nd one is HP Device Detection Software and the 3rd one is about a card being inserted into the Hp printer. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb04.exe

CSINJECT.EXE (Norton CleanSweep) process can be removed to free up resources without compromising system performance. Part of Quarterdeck/Norton CleanSweep. An excerpt - "Csinject must be loaded in order for Smart Sweep to automatically monitor installations and properly track registry changes." Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE

nprotect.exe (Norton Protected Recycle Bin) process can be removed to free up resources without compromising system performance. Adds an extra layer of safety before you remove deleted files from the Recycled Bin. Can be listed twice which is valid . Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

SYMTRAY.EXE (Norton SystemWorks) process can be removed to free up resources without compromising system performance. Keeps all System Tray icons for Norton SystemWorks together to reduce clutter. SystemWorks includes Norton Anti-Virus, Norton Utilities and Norton CleanSweep. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"

CTDetect.exe (Creative Soundblaster Audigy2 soundcard)
process can be removed to free up resources without compromising system performance. The function of the CTDetect.exe (Creative Soundblaster Audigy2 soundcard) is to auto-detect and play a DVD when using a Creative Soundblaster Audigy2 soundcard). Uses about 2.2 MB of memory. To disable it:
  • Click on the MediaSource DVD Audio Player.
  • Click Tools.
  • Uncheck the Auto Start box.
It should not start up automatically again. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R

Csinsm32.exe (CleanSweep Smart Sweep- Internet Sweep)
process can be removed to free up resources without compromising system performance. Automatic logging of installs from Norton CleanSweep. Whether or not you need to run this program on startup must be decided by you. If you feel that you want this program starting automatically so that you have it available as needed, then do not disable it. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe

hotsync.exe (HotSync Manager) process can be removed to free up resources without compromising system performance. Installed when connecting a Palm HotSync cradle up to a USB port. The Blue and Red Arrow Icon that enables Palm / Handspring Synchronizing. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. This is the item to fix in HijackThis:

O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE

msmsgs.exe (MSN Messenger Internet chat tool) is the main process relating to the MSN Messenger Internet chat tool installed by default on most Windows computers. The Windows Messenger from Microsoft provides Online Chat and Instant Messaging. If you don't use Windows Messenger, you can
  • Rename the "Messenger" folder.
  • Uninstall, Stop, Disable or Remove "Windows Messenger".
A tray bar is also installed alongside this process for easy access to its features which include Internet chat, file sharing and audio/video conferencing. This is a non-essential process. Disabling or enabling it is down to user preference. process can be removed to free up resources without compromising system performance. This program is not required to start automatically as you can start it manually if you need it. It is advised that you disable this program so that it does not take up necessary resources. Many users have reported this process slows their boot time. It may be worthwhile to fix it with HijackThis. I recommend you Rename the "Windows Messenger" folder
  • Using Windows Explorer (Windows + E), click C: \Program Files\ Messenger.
  • Right click on Messenger. Select Rename.
  • Change the name to MessengerDisabled or MessengerOld.
  • You will get a message, Renaming, moving or deleting "Messenger" could make some programs not work. Are you sure you want to do this?
  • Click the Yes button.
These are the items to fix in HijackThis:

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 8

Letís run CCleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 9

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post the logs from AVG Anti-Spyware and the list of filenames and locations for any files that canít be cleaned / deleted that were reported after you completed the online scans.

Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#5 suebaby41

suebaby41

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Posted 11 February 2007 - 04:34 PM

Your log appears to be clean. Please advise me of any problems you still have.

Tools Downloaded To Clean Your Computer
I asked you to install some tools. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight the program, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  • Ad-Aware SE Personal Edition scans, detects, and removes spyware on your computer.
  • ATF-Cleaner features include:
    • Cleaning of all user temp folders, administrator only can use this feature.
    • Cleaning of the Java cache, which seems to be harboring more and more malware.
    • Cleaning the cache, cookies, history, download history, visited links and saved passwords.
  • AVG Anti-Spyware is a good scanner to use. This will auto update for the trial period of 30 days. Afterwards, you will need to update manually before scanning. Scan weekly if you have high Internet use.
  • HijackThis may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
  • Kapersky Online AV can continue to be used along with your resident antivirus program. This will only detect viruses, not remove them. Not all detections are bad so be careful.
  • Process Explorer monitors what is running on your computer.
Please take the time to read my All Clean Post. .
Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step D.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use IE-SPYAD: Install IE SPYAD. Add another level of protection to your Internet Explorer browser by blocking certain sites that are known to contain malware. IE SPYAD puts several thousand sites in your restricted zone so you'll be protected when you visit innocent looking sites that aren't actually innocent at all. If you happen on a site within its list, they can't hijack you or install anything. Program is free and is updated about once a month. Please follow readme instructions for install; it is a little different. Single user PC use IE Spyad1. Multi user XP PC use IE Spyad2.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Using Ad-Aware SE to remove Spyware & Hijackers from Your Computer
  • Install SpywareBlaster: SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!


Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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