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#1 dennis.scott

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Posted 14 January 2007 - 07:35 AM

Hello everyone.

I Have been having issues with my computer rebooting for several days and just when I think I have it figured out it does it again. I was now getting the blue screen with a memory dump. I've reinstalled windows in repair mode and still get the same results. I recorded the following error after the system recovered for a serious error and seems to be working again. "error signature bccode: 1000007f bcp1: 00000008 bcp2: 80042000 bcp3: 00000000 bcp4:0000000000". these errors are associated with files: C\DOCUME~1\DENNIS~1\LOCALS~Temp\WER0975.dir00\Mini 01407-01.dmp and C\DOCUME~1\DENNIS~1\LOCALS~Temp\WER0975.dir00\Sysdata.xml. This happened shortly after installing Windows Office Enterprise 2007. I don't know if it could be the program file having a bug or if I didn't load it correctly or if that was just coincidental. Any help would be appreciated.

Thanks. DJS

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#2 usasma

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Posted 14 January 2007 - 11:01 AM

Here's a link to the error message: http://aumha.org/win5/kbestop.php#0x7f

Since memory errors are the most common cause of this, I'd first suggest that you run this free memory tester (please follow the directions exactly): http://www.memtest86.com/

Let the test run for 2 or 3 passes (overnight is better) - but if you get errors you can stop the test immediately.

If you get errors - try this stuff: If you've got more than one stick of RAM, try testing each one individually to find a bad stick. If errors still occur, try testing each stick in each memory slot - to determine if it's a bad slot.

Once that's out of the way, we can try other things. If you get the error report again - go to the location specified in the message and save the .dmp or .mdmp file to your desktop for later use.

Edited by usasma, 14 January 2007 - 11:02 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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