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Express Upgrade Program


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6 replies to this topic

#1 Jesse Bassett

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Posted 12 January 2007 - 07:01 PM

hello,
I bought a new laptop and am eligable for a free upgrade to Vista. However whenever I go to fulfill the upgrade, I get a message:

"An internal error has occurred. Please try again later".

It's through Toshiba...... what should I do? Should I just conctact Toshiba?

help,
Jess
Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007

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#2 HitSquad

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Posted 13 January 2007 - 05:59 AM

Hi Jess.
I take it you're using the Toshiba Upgrade Redemtion Site?
It's probably just a server error. (busy or down). You could try again later, do it by mail or by phone.
You have until 3-15-07 to redeem it. More info here if you need it.
According to Toshiba, you'll get your cd "when available", whatever that means. They say 6-8 weeks.

Edited by HitSquad, 13 January 2007 - 06:00 AM.


#3 usasma

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Posted 13 January 2007 - 08:07 AM

From the Toshiba site:

How can I redeem my upgrade to Vista™?
You have the following 3 options to redeem your upgrade

1- Online
Express Upgrade redemption web site: www.vistaupgrade.toshiba.com

2- By mail
US Post Office address for redemption center:
Express Upgrade to Vista™ Promotion
P.O. Box 1918 Orem, UT 84059-1918

3- By phone
Customer Service:
Toll number: (801) 222-4522
Toll Free: 800-817-5602


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Jesse Bassett

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Posted 13 January 2007 - 03:12 PM

From the Toshiba site:

How can I redeem my upgrade to Vista™?
You have the following 3 options to redeem your upgrade

1- Online
Express Upgrade redemption web site: www.vistaupgrade.toshiba.com

2- By mail
US Post Office address for redemption center:
Express Upgrade to Vista™ Promotion
P.O. Box 1918 Orem, UT 84059-1918

3- By phone
Customer Service:
Toll number: (801) 222-4522
Toll Free: 800-817-5602


usasma,
do you know if you need to pay for the Vista Upgrade? I was told I didn't....
Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007

#5 usasma

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Posted 13 January 2007 - 04:00 PM

Check out the link that HitSquad provided ( http://www.toshibadirect.com/td/b2c/ebtext...aExpressUpgrade )
There's a table near the bottom that summarizes what's free and what's not.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 Jesse Bassett

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Posted 18 January 2007 - 07:56 AM

Thanks man. I submitted my order but now I get an error message saying my order is not valid or something like it! Grrr.... the trials one must go through
Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007

#7 usasma

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Posted 19 January 2007 - 09:01 AM

You shouldn't be able to order it prior to the release of Vista on January 30th.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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