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Video Card Issue

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#1 motllah


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Posted 11 January 2007 - 09:11 AM

I'm using Windows XP with a Radeon 9200 Series video card.

I made a thread here recently concerning this problem, which I originally thought was being caused by the monitor.

My monitor (or any other monitors I've since tried with the computer) will black out randomly (usually after a few hours of running) , come back with a garbled screen, go black again, then show Windows again, but with some further problems like video being unable to play or desktop widgets not displaying properly, until I restart.

After the monitor does its thing, I'm presented with an error message from my video card's manufacturer, ATI.

So I've attempted to completely uninstall and reinstall the video card. I removed the drivers and associated software, restarted the computer in Safe Mode and ran Driver Cleaner Pro's driver and cab cleaners, then reinstalled it all.

But it's still giving me the problem. Just wondering if there's anything more I could do to get it working before I take it back to the shop. Thanks!

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#2 usasma


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Posted 11 January 2007 - 09:49 AM

Since you've done the basic troubleshooting it's likely that the shop will try another video card to see if it works. Do you have one that you can try in the place of the current one?
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#3 motllah

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Posted 11 January 2007 - 10:17 AM

No unfortunately I don't have any spares. Never tried installing one myself either.

Here's a post I made regarding this problem on another forum. It has some system specs that might give you some clues:

Yes, the length before it happens tends to vary. The error often occurs when I'm using video, but sometimes it will do it with just Soulseek and/or Firefox running.

I've got a temperature monitoring program called Speed Fan. The problem happened again about an hour ago and I've since restarted.
It tells me this (the temperature values fluctuate, so I'll approximate):

Fan 1: 1918 RPM
Fan 2: 2519 RPM
Fan 3: 0 RPM

Temp 1: 23 C
Temp 2: 38 C
Temp 3: 21 C
HD0: 41 C

All the fan speeds are set to 100%, but the 0 RPM value for Fan 3 makes me wonder if a fan has stopped working. Not sure off the top of my head if there's two or three fans in the tower. But the temperature doesn't seem too effected by it.

As for the computer specs, it's Windows XP SP2, the processor is an Intel Celleron 3.33GHz, the RAM is 1 gig, my main drive is referred to as an HDS722516VLAT80 (153 gig), and my external hard drive (which I watch a lot of videos files from) is a Samsung HD300LD USB Device (279 gig).

My motherboard died mid last year and it was replaced, along with the video card, power source and sound card. The system was formatted.

Not entirely sure of the voltage or model of the current power source. The guy at the shop told me that the previous one didn't have a high enough voltage and that the new one would run it all comfortably.

Also, the error from ATI's VPU Recover says:
VPU Recover has reset your graphic accelerator as it was no longer responding to graphics driver commands.

Edited by motllah, 11 January 2007 - 12:23 PM.

#4 dogslikeus


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Posted 11 January 2007 - 12:28 PM

sounds like it could be overheating. i don't know that there's much to be done about that. definitely take it back and get a replacement. if the problem persists, at least you'll know the card itself is fine.

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