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mystery infection


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#1 azrael

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Posted 31 December 2004 - 02:28 PM

Please Help! I volunteered to help a friend in need who was having problems with his machine. I did a reformat and reloaded XP success? well no there is a malicious bug on this machine. I can't get hijack this to work spybot wont install I can't get into the registry. I got cwshredder to work it found something that comes back on rebooting it is called cws smartsearch. Any help will be appreciated Thanks.

Edited by azrael, 01 January 2005 - 10:50 AM.


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#2 Daisuke

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Posted 01 January 2005 - 01:51 PM

Hi

Rename hijackthis.exe --> hijackthis.com and run it.

If it's not working rename it again hijackthis.com --> hijackthis.scr

Edited by cryo, 01 January 2005 - 01:51 PM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 azrael

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Posted 01 January 2005 - 07:55 PM

OK I renamed and it worked first time so here is the log. I am keeping my fingers crossed that you can fix it for me. It has been a sweaty frustating couple of days. Thanks.Logfile of HijackThis v1.99.0
Scan saved at 00:46:37, on 02/01/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\libsysmgr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MSlti64.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\inetfor.exe
C:\Documents and Settings\Mark Gibson\Desktop\hijackthis\HijackThis.com.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.tiscali.co.uk/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Video Process] MSlti64.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Security Antivirus Xp 1] inetfor.exe
O4 - HKLM\..\Run: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunServices: [Video Process] MSlti64.exe
O4 - HKLM\..\RunServices: [Security Antivirus Xp 1] inetfor.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] libsysmgr.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Security Antivirus Xp 1] inetfor.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zonelabs.com/bin/promotion...ctor/WebSWK.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F0631FDC-B68E-414F-A407-63AA02244577}: NameServer = 80.225.251.50 80.225.253.50
O23 - Service: NT login service - Unknown - C:\WINDOWS\System32\libsysmgr.exe
O23 - Service: PCTEL Speaker Phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

#4 Daisuke

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Posted 01 January 2005 - 09:20 PM

Hi

When responding to a post from one of our HJT Team members, please reply in the same topic - click the Add Reply button. Do not create a new topic for your reply. This will cause confusion and a delay in the help you are receiving.


Perform a full scan here: Trendmicro, check AutoClean and let him remove anything he finds.

Perform a full scan here: BitDefender Free Online Virus Scan
Follow the instructions on the screen.
Tick all the boxes on the left and let him remove anything it findes.

If TrendMicro or BitDefender found nothing perform a third scan here:
Perform a full scan here: Panda Online, follow the instructions on the screed, make sure these are checked:
- Disinfect automatically
- Scan compressed files
- Scan e-mail files
- Neutralize Trojans
and let him remove anything he finds.

Please report back.

I did a reformat and reloaded XP

Did you disconnect the computer from the internet when you installed XP ? You have some worms.
Next time connect to the internet only when the installation process is finished and the firewall is active.

! This is very important !: Update your Windows. Doing this will make your computer more secure. Please visit Windows Update (follow this link: http://www.windowsupdate.com) to update Windows. Follow the instructions on the screen. You may have to visit more then once Windows Update to install all updates.
Not updating Windows will leave your computer vulnerable to malware and attacks.

You should take seriously into consideration the installation of Service Pack 2:
Windows XP Service Pack 2

After the installation of the last update make sure you REBOOT the computer, run HijackThis again and post a new log please.

Edited by cryo, 01 January 2005 - 09:22 PM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#5 azrael

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Posted 02 January 2005 - 09:08 PM

Hi there Cryo sorry about my mistake. I am posting the results from bit defender the other scanners did not work. C:\WINDOWS\SYSTEM32\DRIVERS\etc\hosts: infected with Trojan.Qhosts.B
C:\WINDOWS\SYSTEM32\DRIVERS\etc\hosts: disinfection failed
C:\WINDOWS\SYSTEM32\inetfor.exe=>(Morphine 1.3)=>(Upx): infected with Backdoor.RBot.Gen
C:\WINDOWS\SYSTEM32\inetfor.exe=>(Morphine 1.3)=>(Upx): deleted
C:\WINDOWS\SYSTEM32\cool.exe: infected with BehavesLike:Win32.SiteHijack
C:\WINDOWS\SYSTEM32\cool.exe: disinfection failed
C:\WINDOWS\SYSTEM32\MSlti64.exe=>(PE-Diminisher): infected with Backdoor.Agobot.3.Gen
C:\WINDOWS\SYSTEM32\MSlti64.exe=>(PE-Diminisher): deleted
C:\WINDOWS\SYSTEM32\libsysmgr.exe: infected with BehavesLike:Win32.SiteHijack
C:\WINDOWS\SYSTEM32\libsysmgr.exe: disinfection failed
C:\Documents and Settings\Mark Gibson\Local Settings\Temporary Internet Files\Content.IE5\2PENGTEJ\avg70t_299a419[1].exe=>(RAR Sfx o)=>avgsetup.exe: bad crc

#6 Daisuke

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Posted 03 January 2005 - 06:26 AM

OK, and the hijackthis log :thumbsup: ?
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#7 azrael

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Posted 03 January 2005 - 07:51 AM

OK here it is.Logfile of HijackThis v1.99.0
Scan saved at 12:49:55, on 03/01/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\libsysmgr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MSlti64.exe
C:\WINDOWS\System32\inetfor.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Mark Gibson\Desktop\hijackthis\HijackThis.com.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.tiscali.co.uk/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tiscali
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Video Process] MSlti64.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Security Antivirus Xp 1] inetfor.exe
O4 - HKLM\..\Run: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunServices: [Video Process] MSlti64.exe
O4 - HKLM\..\RunServices: [Security Antivirus Xp 1] inetfor.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] libsysmgr.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Security Antivirus Xp 1] inetfor.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zonelabs.com/bin/promotion...ctor/WebSWK.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F0631FDC-B68E-414F-A407-63AA02244577}: NameServer = 80.225.251.50 80.225.253.50
O23 - Service: NT login service - Unknown - C:\WINDOWS\System32\libsysmgr.exe
O23 - Service: PCTEL Speaker Phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

#8 Daisuke

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Posted 03 January 2005 - 11:02 AM

Hi :thumbsup:

Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm

O4 - HKLM\..\Run: [Video Process] MSlti64.exe
O4 - HKLM\..\Run: [Security Antivirus Xp 1] inetfor.exe
O4 - HKLM\..\Run: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\RunServices: [Video Process] MSlti64.exe
O4 - HKLM\..\RunServices: [Security Antivirus Xp 1] inetfor.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] libsysmgr.exe
O4 - HKCU\..\Run: [Security Antivirus Xp 1] inetfor.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O23 - Service: NT login service - Unknown - C:\WINDOWS\System32\libsysmgr.exe


Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if found:
C:\WINDOWS\System32\MSlti64.exe <-- this file
C:\WINDOWS\System32\inetfor.exe <-- this file
C:\WINDOWS\System32\libsysmgr.exe <-- this file
syslog32.exe <-- this file
MSlti64.exe <-- this file

With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

! This is very important !: Update your Windows. Doing this will make your computer more secure. Please visit Windows Update (follow this link: http://www.windowsupdate.com) to update Windows. Follow the instructions on the screen. You may have to visit more then once Windows Update to install all updates.
Not updating Windows will leave your computer vulnerable to malware and attacks.

After the installation of the last update make sure you REBOOT the computer, run HijackThis again and post a new log please.

Edited by cryo, 03 January 2005 - 11:03 AM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#9 azrael

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Posted 04 January 2005 - 03:15 PM

OKAY. Thanks I am away for a bit so can't sort this right now. As soon as I am back I'll let you know how things went.




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