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Please Help in clean up


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14 replies to this topic

#1 Susan0352

Susan0352

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Posted 31 December 2004 - 01:22 PM

Please look at my log file. Tell me if there are any items I need to get rid of.
Thanks

Logfile of HijackThis v1.99.0
Scan saved at 1:12:07 PM, on 12/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\STOPzilla!\szntsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Win Comm\WinComm.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\COMMON~1\AOL\110426~1\EE\AOLHOS~1.EXE
C:\WINDOWS\System32\secure.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\Program Files\Win Comm\WinLock.exe
C:\WINDOWS\System32\igfxtray.exe
C:\PROGRA~1\COMMON~1\AOL\110426~1\EE\AOLServiceHost.exe
C:\Program Files\LimeWire\LimeWire 4.2.6\LimeWire.exe
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
C:\Program Files\stickies\stickies.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\America Online 8.0b\waol.exe
C:\Program Files\America Online 8.0b\shellmon.exe
C:\Program Files\America Online 8.0b\aolwbspd.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\Program Files\SurfSideKick 2\SskBho.dll
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - (no file)
O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file)
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ohb Class - {086CEFD5-A88D-4981-8915-D51F04360ED1} - (no file)
O2 - BHO: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: ohb Class - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll
O2 - BHO: MEGASEAR - {4E7BD74F-2B8D-469E-C0FF-FA7FB592BF30} - (no file)
O2 - BHO: InstaFinder - {4E7BD74F-2B8D-469E-DCF7-F96DA086B434} - (no file)
O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)
O2 - BHO: ohb - {CB5B2BC6-F957-4D8A-BE67-83F3EC58BA01} - (no file)
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - (no file)
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\SZIEBHO.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: IEMenuExtension toolbar - {6b95678d-30a4-4ff8-a72f-4208340c1f7f} - C:\Program Files\IEMenuExtension\tbextn.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: HotSearchBar.com Bar - {8B224779-3B0E-4FEA-8AE1-B66C20DD840F} - C:\WINDOWS\System32\winhot32.dll
O3 - Toolbar: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O3 - Toolbar: MEGASEAR - {4E7BD74F-2B8D-469E-C0FF-FA7FB592BF30} - (no file)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKLM\..\Run: [IE Menu Extension toolbar] rundll32.exe "C:\PROGRA~1\IEMENU~1\tbextn.dll" DllShowTB
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1104263208\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [Win Comm] C:\Program Files\Win Comm\WinComm.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\System32\version.exe
O4 - HKLM\..\Run: [d1Ag] C:\WINDOWS\pwbijis.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\secure.exe
O4 - HKLM\..\Run: [abu] abu.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [u04C
}z[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\pwbijis.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [akdukxmbsa] C:\WINDOWS\System32\gtuiwwa.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [nev] C:\WINDOWS\nev.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [ErrorGuard] C:\Program Files\ErrorGuard\ErrorGuard.Exe
O4 - HKLM\..\Run: [u0@]"iC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\pwbijis.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKCU\..\Run: [Bug Eliminator] C:\Program Files\Bug Eliminator\Bug_Elim.exe /tray
O4 - HKCU\..\Run: [Tsa2] C:\PROGRA~1\COMMON~1\tsa\tsm2.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: LimeWire 4.2.6.lnk = C:\Program Files\LimeWire\LimeWire 4.2.6\LimeWire.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} (iSearch Toolbar) - http://toolbar.isearch.com/general/drm.cab
O16 - DPF: {1FC215B7-F71D-4137-8D67-455A2D5CA8C5} - http://www.fileeliminator.com/get/BEL/Bug%20Eliminator.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_adult.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} (iiittt Class) - http://hotsearchbar.com/toolbar2/winhot32.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m...,20/mcgdmgr.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{13FD432A-43E1-480E-82E6-613F3B1DDEFA}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe (file missing)
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: STOPzilla Local Service - International Software Systems Solutions - C:\Program Files\STOPzilla!\szntsvc.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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#2 Daisuke

Daisuke

    Cleaner on Duty


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  • Local time:01:05 AM

Posted 01 January 2005 - 01:48 PM

Hi :thumbsup:

Please uninstall from Add\Remove Programs, if present:
TSA
MyWebSearch
SurfSideKick
ISTsvc
Web_Rebates
ErrorGuard

Download Ad-aware SE 1.05: here
Install it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.
Open AdAware and click the "Check for updates now" link. Close AdAware. Don't use it yet.
Using Ad-Aware SE to remove Spyware & Hijackers from Your Computer


Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Download, install and UPDATE SpyBot Search & Destroy.
Using Spybot - Search & Destroy to remove Spyware from Your Computer


Download, install and update Spyware Blaster.
Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run AdAware, press the "Start" button, uncheck "Scan for negligible risk entries", select "Perform full system scan" and press "Next". Let AdAware remove anything it finds.

Run SpyBot Search & Destroy and remove anything it finds.

With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Perform a full scan here: Trendmicro, check AutoClean and let him remove anything he finds.

Run HijackThis! again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

Posted Image

#3 Susan0352

Susan0352
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  • Local time:02:05 AM

Posted 02 January 2005 - 01:25 PM

Here is the latest logfile, any suggestions..
Susan


Logfile of HijackThis v1.99.0
Scan saved at 1:21:39 PM, on 1/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\America Online 8.0b\waol.exe
C:\Program Files\America Online 8.0b\shellmon.exe
C:\Program Files\America Online 8.0b\aolwbspd.exe
C:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: ohb Class - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll (file missing)
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKCU\..\Run: [Bug Eliminator] C:\Program Files\Bug Eliminator\Bug_Elim.exe /tray
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - http://toolbar.isearch.com/general/drm.cab
O16 - DPF: {1FC215B7-F71D-4137-8D67-455A2D5CA8C5} - http://www.fileeliminator.com/get/BEL/Bug%20Eliminator.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} - http://hotsearchbar.com/toolbar2/winhot32.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m...,20/mcgdmgr.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{13FD432A-43E1-480E-82E6-613F3B1DDEFA}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe (file missing)
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#4 Susan0352

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Posted 02 January 2005 - 03:06 PM

Hello, I did the trendmicro scan and posted the new logfile below Thanks for looking and helping...Are there still some issues to be cleaned??

Logfile of HijackThis v1.99.0
Scan saved at 3:06:18 PM, on 1/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\America Online 8.0b\waol.exe
C:\Program Files\America Online 8.0b\shellmon.exe
C:\Program Files\America Online 8.0b\aolwbspd.exe
C:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: ohb Class - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKCU\..\Run: [Bug Eliminator] C:\Program Files\Bug Eliminator\Bug_Elim.exe /tray
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - http://toolbar.isearch.com/general/drm.cab
O16 - DPF: {1FC215B7-F71D-4137-8D67-455A2D5CA8C5} - http://www.fileeliminator.com/get/BEL/Bug%20Eliminator.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} - http://hotsearchbar.com/toolbar2/winhot32.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m...,20/mcgdmgr.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{13FD432A-43E1-480E-82E6-613F3B1DDEFA}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe (file missing)
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#5 Daisuke

Daisuke

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Posted 03 January 2005 - 05:28 AM

Hi :thumbsup:

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=
R1 - HKLM\Software\Microsoft\Internet Explorer& #092;Main,Default_Search_
URL = http://srch-qus9.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer& #092;Search,SearchAssista
nt =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)

O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)
O2 - BHO: ohb Class - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll (file missing)

O4 - HKCU\..\Run: [Bug Eliminator] C:\Program Files\Bug Eliminator\Bug_Elim.exe /tray

O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - http://toolbar.isearch.com/general/drm.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} - http://hotsearchbar.com/toolbar2/winhot32.cab

O23 - Service: ISEXEng - Unknown - C:\WINDOWS\System32\angelex.exe (file missing)


Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if present:
C:\WINDOWS\System32\hsrb.dll <-- this file
C:\WINDOWS\nem220.dll <-- this file <-- this file
C:\WINDOWS\System32\toolbar.dll <-- this file
C:\WINDOWS\System32\angelex.exe <-- this file

Delete this folder:
C:\Program Files\Bug Eliminator\ <-- folder

Empty the Recycle Bin.

REBOOT normally.

Run HijackThis! again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

Posted Image

#6 Susan0352

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Posted 03 January 2005 - 10:04 AM

Here is my new logfile...Please review..and thank you so much for your help.. Susan
:thumbsup:


Logfile of HijackThis v1.99.0
Scan saved at 10:02:57 AM, on 1/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\stickies\stickies.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\America Online 8.0b\waol.exe
C:\Program Files\America Online 8.0b\shellmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\America Online 8.0b\aolwbspd.exe
C:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
F2 - REG:system.ini: Shell=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ohb Class - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [d1Ag] C:\WINDOWS\pwbijis.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1FC215B7-F71D-4137-8D67-455A2D5CA8C5} - http://www.fileeliminator.com/get/BEL/Bug%20Eliminator.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m...,20/mcgdmgr.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://h20179.www2.hp.com/psgna/caller/SysQuery.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{13FD432A-43E1-480E-82E6-613F3B1DDEFA}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#7 Daisuke

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Posted 03 January 2005 - 11:14 AM

Hi :thumbsup:

Please disable temporarily SpywareGuard, and /or allow changes:

Run HijackThis!, press Scan, and put a check mark next to all these:

F2 - REG:system.ini: Shell=

O2 - BHO: ohb Class - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\System32\hsrb.dll

O4 - HKLM\..\Run: [d1Ag] C:\WINDOWS\pwbijis.exe

O16 - DPF: {1FC215B7-F71D-4137-8D67-455A2D5CA8C5} - http://www.fileeliminator.com/get/BEL/Bug%20Eliminator.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab


Close all other windows and browsers, and press the Fix Checked button.

REBOOT, run HijackThis! again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#8 Susan0352

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Posted 03 January 2005 - 01:26 PM

Here is my new log file..thanks for your help so far..:thumbsup:


Logfile of HijackThis v1.99.0
Scan saved at 1:26:00 PM, on 1/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\stickies\stickies.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\America Online 8.0b\waol.exe
C:\Program Files\America Online 8.0b\shellmon.exe
C:\Program Files\America Online 8.0b\aolwbspd.exe
C:\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus9.hpwis.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.av.aol.com/molbin/shared/m...83/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.av.aol.com/molbin/shared/m...,20/mcgdmgr.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://h20179.www2.hp.com/psgna/caller/SysQuery.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{13FD432A-43E1-480E-82E6-613F3B1DDEFA}: NameServer = 205.188.146.145
O23 - Service: AOL Connectivity Service - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#9 Daisuke

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Posted 03 January 2005 - 06:47 PM

Log looks clean...great job ! :thumbsup: Problems gone ?

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

How did I get infected ? With steps so it does not happen again !

Glad I was able to help.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#10 Susan0352

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Posted 03 January 2005 - 07:43 PM

Thank you so much for all your help...

I do have an issue, not sure what to do about it. I was getting ready to email Kim Komando..

The problem seems to me to be new all the searches I have done on this problem, comes up with Dec 04 dates..

This is what happened... My Dad told me his recycle bin was not retaining files that are sent to it. I checked the settings, and all were where they should be to have a confirm delete and and retain files in recycle bin for deletion or restore..

So when I deleted files from my Documents, they did not go to recycle bin. the confirm delte option said, Are you sure you want to delete?

Usually the confirm delete would say Are you sure you want to move the <Filename> to the recylebin So all files that are deleted are gone and not restorable..

I checked and reset options and rebooted, I ran ad aware A squared, spy bot, spy blaster.. I am at a loss.. I was thinking and by reading, that it could be the VX2 transponder.. I downloaded the VX2 for the ad aware...I am not even sure if I did that right.. it doesn't come up in the ad aware add ons..

If you know or can help with this issue I would appreciate it. And again thank you for your much needed help on the other issues.. Susan

#11 Daisuke

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Posted 03 January 2005 - 08:43 PM

Is this another computer ? If yes, open a new topic and post the log. The recycle bin could be only damaged or there could be a Look2Me adware infection, or something else.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#12 Susan0352

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Posted 03 January 2005 - 10:32 PM

cryo, The recycle bin problem is the same PC as above.. Now that all the adware has been cleared, I suppose the only option could be a damaged recycle bin..Would the logfile show look2Me adware infection? Any suggestions?

Thanks cryo I appreciate all the help you have given.. Susan

#13 Daisuke

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Posted 04 January 2005 - 05:28 AM

Click Start, Run and type cmd. Press OK.

A DOS window will open.

Type the following and then press Enter after typing each one:

attrib -h -s c:\recycler

del c:\recycler

Close the window and REBOOT.

Check if the Recycle Bin is OK.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#14 Susan0352

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Posted 04 January 2005 - 08:38 AM

Thank you It Worked cryo.. Problem fixed, my Dad also created a new restore point. He hadn't even created his system recovery disks and did those yesterday just in case we had to re format hard drive. Well he just discovered that he can't use them, because he put stick on lables on them, they wont work. The set unfortunately can only be created once.
But at least everything is working good now. Thanks to your assistance.. Susan

#15 Daisuke

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Posted 04 January 2005 - 10:23 AM

You're Welcome ! Happy surfing :thumbsup:


Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.

Edited by Daisuke, 29 January 2005 - 06:03 AM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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