Services and controller app is generally the file "services.exe"
This link explains a bit about the malware related to it: http://windowsxp.mvps.org/services.exe.htm
Generally the first step is to double check to ensure malware hasn't snuck onto the system. I recommend this free, online scan: http://safety.live.com/
After that, it's a matter of looking for errors in the Event Viewer - and disabling startups and services to determine what's causing it.
FWIW - McAfee is high on the list of "probables" if it isn't malware.
An interesting tool to use is this free download from Eicar - it simulates a virus without being a virus. Downloading and running it should trigger your Antivirus to heal it - if it doesn't, then there's a problem with your anti-virus.
It's located here: http://www.eicar.org/anti_virus_test_file.htm
Here's a direct download link for those that are adventurous: http://www.eicar.org/download/eicar.com
It'll download a 68 byte file named eicar.com. If you run it, it'll just give you some information - IT WILL NOT INFECT YOUR SYSTEM!!!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
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