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Possible Malware Issues


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8 replies to this topic

#1 Guest_form_alien_life_*

Guest_form_alien_life_*

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Posted 08 January 2007 - 10:53 PM

My computer has seriously slowed down lately. It keeps freezing on the Windows logon screen after clicking on a username, and I have to turn of my PC at the socket. When it does load up, it takes a while before I can access anything on my desktop, even though I have disabled some unnecessary startup programs so it should load up quicker.
When I load up AOL, the welcome screen freezes for a few seconds and I can't do anything, if I do I get 'AOL Not Responding'.
My computer is making busy noises when it's not doing much - I get the escalating whirring noise like the noise it makes when you first load up the PC.
I have scanned with AVG, AOL antispyware, Ad-Aware, CounterSpy and Spybot.
And also used some online scanners - HouseCall, Panda, eTrust and BitDefender.

AOL antispyware found Trojan.Regfish.A
BitDefender found Trojan.Busky.1.Gen (in C:/SystemVolumeInformation_restore {012DF12...})
CounterSpy found Backdoor.Graybird Backdoor

Here is the HijackThis log;

Logfile of HijackThis v1.99.1
Scan saved at 03:32:49, on 09/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\AOL 9.0a\waol.exe
C:\Program Files\AOL 9.0a\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pcservicecall.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O1 - Hosts: 62.75.224.159 www.bns3.net
O1 - Hosts: 62.75.224.159 www.bns4.net
O1 - Hosts: 62.75.224.159 www.bns5.net
O1 - Hosts: 62.75.224.159 www.bns6.net
O1 - Hosts: 62.75.224.159 www.bns7.net
O1 - Hosts: 62.75.224.159 www.bns8.net
O1 - Hosts: 62.75.224.159 www.cms3.net
O1 - Hosts: 62.75.224.159 www.cms4.net
O1 - Hosts: 62.75.224.159 www.cms5.net
O1 - Hosts: 62.75.224.159 www.cms6.net
O1 - Hosts: 62.75.224.159 www.cms7.net
O1 - Hosts: 62.75.224.159 www.cms8.net
O1 - Hosts: 62.75.224.159 www.rg1.com
O1 - Hosts: 62.75.224.159 www.rg2.com
O1 - Hosts: 62.75.224.159 www.rg3.com
O1 - Hosts: 62.75.224.159 www.rg4.com
O1 - Hosts: 62.75.224.159 www.rg5.com
O1 - Hosts: 62.75.224.159 www.rg6.com
O1 - Hosts: 62.75.224.159 www.rg7.com
O1 - Hosts: 62.75.224.159 www.rg8.com
O1 - Hosts: 62.75.224.159 bns3.net
O1 - Hosts: 62.75.224.159 bns4.net
O1 - Hosts: 62.75.224.159 bns5.net
O1 - Hosts: 62.75.224.159 bns6.net
O1 - Hosts: 62.75.224.159 bns7.net
O1 - Hosts: 62.75.224.159 bns8.net
O1 - Hosts: 62.75.224.159 cms3.net
O1 - Hosts: 62.75.224.159 cms4.net
O1 - Hosts: 62.75.224.159 cms5.net
O1 - Hosts: 62.75.224.159 cms6.net
O1 - Hosts: 62.75.224.159 cms7.net
O1 - Hosts: 62.75.224.159 cms8.net
O1 - Hosts: 62.75.224.159 rg1.com
O1 - Hosts: 62.75.224.159 rg2.com
O1 - Hosts: 62.75.224.159 rg3.com
O1 - Hosts: 62.75.224.159 rg4.com
O1 - Hosts: 62.75.224.159 rg5.com
O1 - Hosts: 62.75.224.159 rg6.com
O1 - Hosts: 62.75.224.159 rg7.com
O1 - Hosts: 62.75.224.159 rg8.com
O1 - Hosts: 62.75.224.159 2004CMS.com
O1 - Hosts: 62.75.224.159 client.exeem.com
O1 - Hosts: 62.75.224.159 exeem.com
O1 - Hosts: 62.75.224.159 www.exeem.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - Global Startup: FreelineSchedule.lnk = C:\Freeline\FreelineSchedule.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O15 - Trusted Zone: *.bnet.com
O15 - Trusted Zone: *.com.com
O15 - Trusted Zone: http://www.themusicsmembersarea.com
O15 - Trusted Zone: *.zdnet.com
O16 - DPF: {0CFA086E-6336-4D95-B6AA-90F564E99631} - http://www.shopandscan.com/TNSClicker.CAB
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Resources/...ns.10.4.0.4.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1165083715781
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} - http://sib1.od2.com/common/musicmanager/in...nagerPlugin.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B972710-35A0-461B-A805-D699EBFD9932}: NameServer = 205.188.146.145
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LXCECustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEserv.exe
O23 - Service: lxce_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcecoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

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#2 waterfalls

waterfalls

    Malware Exorcist


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Posted 09 January 2007 - 05:24 AM

Hi,

I see that you have two Anti-Virus ("AV") programs installed on your system. Having more than one AV installed will likely cause your system to run slowly and/or become unstable as well as seriously decrease the reliable detection of any malware since the two AV's will likely "compete" against each other.
You can keep both programs, but you must disable the real-time component of one AV, keeping it as an on-demand scanner, while the other AV will provide a real-time protection.
The alternative is to uninstall one AV and keep the other.

You will need to disable Tea-Timer because it may interfere with some of the fixes we will be doing.
- Open Spybot-S&D
- Go to the Mode menu, and make sure "Advanced Mode" is selected
- On the left hand side, choose Tools -> Resident
- Uncheck "Resident TeaTimer" and OK any prompts
- Restart your computer.
* When we have finished, it is important that you re-enable Tea-Timer.


Start HijackThis, click System Scan Only and place a checkmark next to the following items:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O1 - Hosts: 62.75.224.159 www.bns3.net
O1 - Hosts: 62.75.224.159 www.bns4.net
O1 - Hosts: 62.75.224.159 www.bns5.net
O1 - Hosts: 62.75.224.159 www.bns6.net
O1 - Hosts: 62.75.224.159 www.bns7.net
O1 - Hosts: 62.75.224.159 www.bns8.net
O1 - Hosts: 62.75.224.159 www.cms3.net
O1 - Hosts: 62.75.224.159 www.cms4.net
O1 - Hosts: 62.75.224.159 www.cms5.net
O1 - Hosts: 62.75.224.159 www.cms6.net
O1 - Hosts: 62.75.224.159 www.cms7.net
O1 - Hosts: 62.75.224.159 www.cms8.net
O1 - Hosts: 62.75.224.159 www.rg1.com
O1 - Hosts: 62.75.224.159 www.rg2.com
O1 - Hosts: 62.75.224.159 www.rg3.com
O1 - Hosts: 62.75.224.159 www.rg4.com
O1 - Hosts: 62.75.224.159 www.rg5.com
O1 - Hosts: 62.75.224.159 www.rg6.com
O1 - Hosts: 62.75.224.159 www.rg7.com
O1 - Hosts: 62.75.224.159 www.rg8.com
O1 - Hosts: 62.75.224.159 bns3.net
O1 - Hosts: 62.75.224.159 bns4.net
O1 - Hosts: 62.75.224.159 bns5.net
O1 - Hosts: 62.75.224.159 bns6.net
O1 - Hosts: 62.75.224.159 bns7.net
O1 - Hosts: 62.75.224.159 bns8.net
O1 - Hosts: 62.75.224.159 cms3.net
O1 - Hosts: 62.75.224.159 cms4.net
O1 - Hosts: 62.75.224.159 cms5.net
O1 - Hosts: 62.75.224.159 cms6.net
O1 - Hosts: 62.75.224.159 cms7.net
O1 - Hosts: 62.75.224.159 cms8.net
O1 - Hosts: 62.75.224.159 rg1.com
O1 - Hosts: 62.75.224.159 rg2.com
O1 - Hosts: 62.75.224.159 rg3.com
O1 - Hosts: 62.75.224.159 rg4.com
O1 - Hosts: 62.75.224.159 rg5.com
O1 - Hosts: 62.75.224.159 rg6.com
O1 - Hosts: 62.75.224.159 rg7.com
O1 - Hosts: 62.75.224.159 rg8.com
O1 - Hosts: 62.75.224.159 2004CMS.com
O1 - Hosts: 62.75.224.159 client.exeem.com
O1 - Hosts: 62.75.224.159 exeem.com
O1 - Hosts: 62.75.224.159 www.exeem.com
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O16 - DPF: {0CFA086E-6336-4D95-B6AA-90F564E99631} - http://www.shopandscan.com/TNSClicker.CAB


Unless you have a compelling reason to have the following in your Trusted Zone instead of bookmarking them, check the following as well:
O15 - Trusted Zone: *.bnet.com
O15 - Trusted Zone: *.com.com
O15 - Trusted Zone: http://www.themusicsmembersarea.com
O15 - Trusted Zone: *.zdnet.com


Close ALL browsers and open windows/programs except HijackThis and click 'Fix Checked'.

Please download Hoster
- Unzip Hoster.zip
Read here how to unzip/extract properly:
http://metallica.geekstogo.com/xpcompressedexplanation.html
- Open Hoster.exe
- Click on "Restore Original Hosts"
- Close program when complete.

Reboot your computer.

* Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
Perform an onlinescan with Panda Online. Please use this scanner instead of any other scanner! You have to use Internet Explorer for this scan.
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component, allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When the download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the "See Report" button, then "Save Report" and save it to a convenient location.

Post back with the Panda Online results and a new HijackThis log.

Edited by waterfalls, 09 January 2007 - 05:29 AM.

Take only memories, leave nothing but footprints.

Posted ImagePosted Image

#3 Guest_form_alien_life_*

Guest_form_alien_life_*

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Posted 11 January 2007 - 12:50 PM

Thanks for your help.
I had already disabled the real-time component of McAfee, as I have heard before that 2 antivirus cannot be run at the same time.

I have fixed the following,

O15 - Trusted Zone: *.bnet.com
O15 - Trusted Zone: *.com.com
O15 - Trusted Zone: *.zdnet.com

But the reason I had them in my trusted zone is because I was instructed to do so by TechRepublic because I was having trouble signing in on their site. Is there another option?

What were all of the other things that I deleted using Hijack This?
I did use ie-spyad a week ago which added things to my Hosts file (although I'm not sure if it worked as nothing extra showed up in my restricted sites), were they anything to do with this?

When using Hoster, there was no "Restore Original Hosts" but there was "Restore Microsoft's Hosts File" so I clicked that, was I right in assuming that it is the same? I have looked at my Hosts file in System32/Drivers/etc and it just says that it is a sample??

Here's the Panda Scan results;


Incident Status Location

Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\chrissy\Application Data\Mozilla\Firefox\Profiles\a5gexy1d.default\cookies.txt[.toplist.cz/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\krystina\Application Data\Mozilla\Firefox\Profiles\78ypkcbj.default\cookies.txt[.mediaplex.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\krystina\Application Data\Mozilla\Firefox\Profiles\78ypkcbj.default\cookies.txt[.questionmarket.com/]
Potentially unwanted tool:Application/VSToolbar Not disinfected C:\WINDOWS\system32\rbitntxt.exe
Potentially unwanted tool:Application/VSToolbar Not disinfected C:\WINDOWS\system32\vrdvxuee.exe

Here's the latest Hijack This log;

Logfile of HijackThis v1.99.1
Scan saved at 16:33:28, on 11/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\AOL 9.0a\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\AOL 9.0a\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pcservicecall.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - Global Startup: FreelineSchedule.lnk = C:\Freeline\FreelineSchedule.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Resources/...ns.10.4.0.4.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1165083715781
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} - http://sib1.od2.com/common/musicmanager/in...nagerPlugin.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B972710-35A0-461B-A805-D699EBFD9932}: NameServer = 205.188.146.145
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxce_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcecoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


After reading a security article I have used the registry and Local Security Settings to; prevent windows from storing an LM Hash of my password, activate an account lockout policy, block sensitive data from being sent via Null Sessions, set the LAN Manager authenication level to "Send NTLM response Only", audit all successes and failures (for all except process tracking), and to disable DCOM.

Do you agree with these fixes, have I done the right thing? Will any of them have any adverse affect, such as with file-sharing applications such as uTorrent?

I have also been advised to disable SMB services (TCP Ports 139 and 445) due to SMB attacks but I'm not sure how to do this, as I cannot block specific ports through Windows Firewall. Apparently it can be done by stopping File And Printer Sharing For Microsoft Networks (in Network and Dial-up Connections) or disabling NetBIOS over TCP/IP, but I use file-sharing applications so do I need to leave these enabled?

Thankyou so much for your help

#4 waterfalls

waterfalls

    Malware Exorcist


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  • Local time:12:25 PM

Posted 11 January 2007 - 03:02 PM

Hi,

Regarding McAfee, that's okay if you disabled the real-time protection. McAfee is still running the update component which, again, is okay.

The O1's that were deleted are known as Host file redirections which were installed by malware. IE-SPYAD adds a long list of sites and domains associated with known advertisers, marketers, and crapware pushers to the Restricted sites zone of Internet Explorer, not to your Hosts file.

What you checked is fine regarding Hoster. Your Hosts files provides an explanation, and each of those lines begin with a #. The only line that should be there without an # before it is: 127.0.0.1 localhost

Concerning the sites in your Trusted Zone, I don't consider having difficulty logging onto the sites as a compelling reason to have the sites there. The Trusted Zone has the lowest security and allows scripts and applications from sites in this zone to run without your knowledge.

Regarding the security changes you made, you need to leave the file-sharing applications enabled. However, regarding the ports issue, I was going to mention this later, but you should install a software firewall program. The firewall that comes with XP2 only blocks one-way, i.e., it blocks incoming traffic but not outgoing traffic.
Kerio 4.2.2-911 -or- ZoneAlarm Free Download are good FREE software Firewall programs.

Lastly, if you notice any problems in performance, you should undo the following changes you made:

After reading a security article I have used the registry and Local Security Settings to; prevent windows from storing an LM Hash of my password, activate an account lockout policy, block sensitive data from being sent via Null Sessions, set the LAN Manager authenication level to "Send NTLM response Only", audit all successes and failures (for all except process tracking), and to disable DCOM.


Go to Start > Control Panel > Add/Remove Programs
- Select VS Toolbar for Internet Explorer
- Click Remove
- Exit.

Reboot your computer.

Make sure that Tea-Timer is still disabled and then start HijackThis, click System Scan Only and place a checkmark next to the following items:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch


Close ALL browsers and open windows/programs except HijackThis and click 'Fix Checked'.

Navigate to and delete the following folder if present:
C:\Program Files\VS Toolbar for Internet Explorer

Reboot your computer.

Download and scan with AVG Anti-Spyware v7.5
(This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware)
1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
7. Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
8. Go to Start > Run and type: services.msc
  • Press "OK".
  • Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
  • When you find the guard service, double-click on it.
  • In the Properties Window > General Tab that opens, click the "Stop" button.
  • From the drop-down menu next to "Startup Type", click on "Manual".
  • Now click "Apply", then "OK" and close the Services window.
9. Select the "Update" button and click "Start update". Wait until you see the "Update succesfull message. If you are having problems with the updater, manually update with the
AVG Anti-Spyware Full database installer from here.

Once the updates are installed do the following:
1. Click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan?" check all (default).
  • Under "Possibly unwanted software" check all (default).
  • Under "What to Scan?" make sure "Scan every file" is selected (default).
  • Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions?" button.

5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware when done and submit the log report in your next response.

Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

Note: If AVG Anti-Spyware "crashes" or "hangs" during the scan, try scanning again by doing this:
1. Scan one sector of the system at a time by using the "Custom Scan" feature. To do this select Scanner > Custom Scan and click on Add drive/directory/file. Browse to C:\Windows > System, add this folder to the list and click on "Start Scan". When the scan is complete, repeat the Custom Scan but this time, browse to and add the System32 folder. Then keep repeating this procedure until all your folders have been scanned. Make sure you include the Documents & Settings folder.
2. If this still does not help, then turn the ADS scanner off while making a Custom Scan. To do this select Scanner > Scan Settings and untick "Scan in NTFS Alternate Data Streams". Then repeat the steps above for performing a Custom Scan.

Post back with the results of the AVG Anti-Spyware and a new HijackThis log.
Take only memories, leave nothing but footprints.

Posted ImagePosted Image

#5 Guest_form_alien_life_*

Guest_form_alien_life_*

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Posted 13 January 2007 - 04:42 PM

Thanks for your help.
There was nothing on my computer relating to VS toolbar.

How do I leave file sharing applications enabled?

I had AVG spyware before so everything was already configured, except setting the 'startup type' to manual.
Should I keep this now? I removed it because I got CounterSpy instead. Which is better?
Here's the results;

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 02:59:24 13/01/2007

+ Scan result:



:mozilla.27:C:\Documents and Settings\krystina\Application Data\Mozilla\Firefox\Profiles\78ypkcbj.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\alex\Cookies\alex@ads.guardian.co[1].txt -> TrackingCookie.Co : Cleaned.
C:\Documents and Settings\alex\Cookies\alex@com[2].txt -> TrackingCookie.Com : Cleaned.
:mozilla.15:C:\Documents and Settings\krystina\Application Data\Mozilla\Firefox\Profiles\78ypkcbj.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.16:C:\Documents and Settings\krystina\Application Data\Mozilla\Firefox\Profiles\78ypkcbj.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.25:C:\Documents and Settings\krystina\Application Data\Mozilla\Firefox\Profiles\78ypkcbj.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.


::Report end


Here's latest HijackThis log;

Logfile of HijackThis v1.99.1
Scan saved at 21:24:35, on 13/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\AOL 9.0a\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\AOL 9.0a\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\RegCleaner\RegCleanr.exe
C:\Program Files\RegCleaner\RegCleanr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pcservicecall.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: FreelineSchedule.lnk = C:\Freeline\FreelineSchedule.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Resources/...ns.10.4.0.4.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1165083715781
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} - http://sib1.od2.com/common/musicmanager/in...nagerPlugin.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B972710-35A0-461B-A805-D699EBFD9932}: NameServer = 205.188.146.145
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LXCECustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEserv.exe
O23 - Service: lxce_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcecoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Edited by form_alien_life, 13 January 2007 - 04:46 PM.


#6 waterfalls

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Posted 13 January 2007 - 11:40 PM

Hi -

Setting Up Printing Sharing

Both Counterspy and AVG Anti-Spyware are good programs.

By the way, that whirring noise might be a fan that's either going bad or has too much dust on it.
Clean your computer's fans

Navigate to and delete the following files:
C:\WINDOWS\system32\rbitntxt.exe
C:\WINDOWS\system32\vrdvxuee.exe

You have an outdated version of Java which, because of security reasons, needs to be updated. To update Java:
- Download the latest version of Java Runtime Environment (JRE) 6.
- Click the "Download" button to the right.
- Check the box at the top that says: "Accept License Agreement".
- The page will refresh.
- Click on the top link to download "Windows Offline Installation, Multi-language" and save to your Desktop.
- Close any programs you may have running - especially your web browser.
- Go to Start > Control Panel > Add/Remove Programs and remove all older versions of Java by checking any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the Posted Image icon next to it.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your Desktop, double-click on the downloaded Java file to install the newest version.

Post back with a new HijackThis log. Also, let me know how your computer is running now.
Take only memories, leave nothing but footprints.

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#7 Guest_form_alien_life_*

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Posted 15 January 2007 - 01:39 PM

Hi Waterfalls.

I realise my mistake, It is just the one computer I am using so I am not part of a network, although I will be soon when I set the laptop up. It was file sharing through P2P programs that I was talking about, so does that mean turing off file and printer sharing doesn't affect me?
I think NetBIOS over TCP affects P2P though, am I right? Although it is safer to disable it due to SMB attacks, should I leave it enabled?

As for the fan, I can hear the fan seperate from the noise I am referring to. The noise I am referring to is a busy noise, the same noise the computer makes when it is first booting up - an excalating whirring noise that gets louder and slightly higher pitched and then calms down again. It is not a constant noise, it just happens at certain intervals and usually when I'm not busy doing much, but definately when I start doing something such as a virus scan. The PC never used to make these noises, only when booting up.
Apart from this worrying noise, there is a constant humming noise which is louder than it used to be.
And if I put my ear really close to the hard drive, I can sometimes hear a buzzing noise, like a wasp/bee.
It is only a year old so why am I getting such noises?

What were these files that I deleted? - C:\WINDOWS\system32\rbitntxt.exe
C:\WINDOWS\system32\vrdvxuee.exe

I am still having problems with my PC freezing at startup, although it is not happening as much as it was before. Just when I have clicked on my username on the welcome screen, it freezes and I have to turn off the PC at the socket.

I am still having the problem with AOL. Every time I load up AOL, it freezes at the sign on screen. If I click anything, the AOL logo on the top bar turns into a white application box, and is followed by 'AOL Not Responding'. I have to wait about 2 minutes before I can do anything.

My PC is still slower than it was, although I don't think it is as bad as it was.

Thanks for you help, here is the latest HijackThis log;


Logfile of HijackThis v1.99.1
Scan saved at 18:37:53, on 15/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\WINDOWS\explorer.exe
C:\Program Files\AOL 9.0a\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\AOL 9.0a\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pcservicecall.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - Global Startup: FreelineSchedule.lnk = C:\Freeline\FreelineSchedule.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Resources/...ns.10.4.0.4.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1165083715781
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} - http://sib1.od2.com/common/musicmanager/in...nagerPlugin.CAB
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1B972710-35A0-461B-A805-D699EBFD9932}: NameServer = 205.188.146.145
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LXCECustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEserv.exe
O23 - Service: lxce_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcecoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

#8 waterfalls

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Posted 15 January 2007 - 06:36 PM

Hi,

We need to clean up some entries in your log since the files are gone anyway.

Start HijackThis, click System Scan Only and place a checkmark next to the following item:
O2 - BHO: (no name) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - (no file)

If you have uninstalled SpySweeper, check this also:
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

If you did NOT set restrictions, check the following as well:
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Close ALL browsers and open windows/programs except HijackThis and click 'Fix Checked'.

Reboot your computer.

Now, to answer your questions.

1. Since you are not part of a network, File and Printer Sharing need to be disabled because of security concerns. To disable file and printer sharing:
- Click Start > Control Panel > Network Connections
- Right-click your default connection > select Properties > click the Networking tab
- Make sure that both "File and Printer Sharing for Microsoft Networks" and "Client for Microsoft Networks" are unchecked
- Click OK
- Do the same for the other connections
- Also check by going to Start > Control Panel > Security Center
- Click Windows Firewall
- On the Exceptions tab, under Programs and Services, clear the check box next to File and Printer Sharing, and then click OK.

2. The files I had you delete were in your Panda log - see Post #3.

3. As for the sound you're hearing, I'm really not in a position to tell you definitively what is causing the sound simply because I cannot hear it. It sounds like a fan issue because, based on what you're saying, you hear it when there's a pull on your CPU for power such as the virus scan. However, this is just speculation on my part.
I don't know what the "buzzing" noise is. It could be your hard drive but, again, this is just speculation on my part. Usually, if the hard drive is going bad, it's a scratching noise. You can look on your system for the hard drive's manufacturer and then go to that website. Each manufacturer has a utility program that you can download and run from your A drive on a diskette to check the hard drive for any errors.

4. Regarding the freezing, this may very well be a hardware/software conflict. Since it's happening with AOL, you should call their tech support for assistance.
----------------------------------------------------------------------------------------------------
Your log looks clean.

I do not see a software Firewall program present on your system. This will greatly help in preventing your system from being infected by malware. Please install a Firewall program.
Kerio 4.2.2-911 is a good FREE software Firewall program.
See, Understanding and Using Firewalls

If you have not done so, please empty your Recycle Bin.

Create a new Restore Point:
- Go to Start -> All Programs -> Accessories -> System Tools -> System Restore.
- When the utility opens, select "Create a new restore point" and click Next
- Name the restore point - something like "After infection cleaned" or "After cleaning"
- Click Create.

Delete the old Restore Points:
- Go to Start -> All Programs -> Accessories -> System Tools -> Disk Cleanup. Click Ok.
- Click the "More Options" tab.
- Where it states "System Restore" - click Clean up.
- All of the old Restore Points will be deleted EXCEPT for the one you just created.

Reboot your computer.

To keep this clean in the future, I would suggest the following things:

Install Spywareblaster. SpywareBlaster doesn't scan and clean for so-called spyware but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls and also prevents the installation of any of them via a webpage. Update it periodically.

* Avoid illegal sites because that's where most malware is present.
* Don't click on links inside pop-ups. If you should get them, use ALT + F4 to close them.
* Don't click on links in spam messages claiming to offer anti-spyware software because most of these so-called removers ARE spyware.
* Download free software only from sites you know and trust because a lot of free software can bundle other software, including spyware.

Let your anti-spyware scanner(s) scan frequently and don't forget to update before scanning.

I suggest you perform an online virus-scan once in a while (Housecall and/or Bitdefender) because what one virus-scanner can't find, another one maybe can.
Also, make sure that your virus-scanner, the one that is already installed on your system, is always up to date!

Make sure your Windows has the latest updates by going here.

More information on how to prevent malware can be found at So how did I get infected in the first place? (by Tony Klein) and Malware Prevention: Prevent Re-infection.

Happy surfing again! :thumbsup:
Take only memories, leave nothing but footprints.

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#9 waterfalls

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Posted 19 January 2007 - 11:18 AM

Since this issue appears resolved ... this topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a new topic.
Take only memories, leave nothing but footprints.

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