Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Spybot V.1.4 Problems


  • Please log in to reply
3 replies to this topic

#1 shorty

shorty

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:01:57 AM

Posted 07 January 2007 - 11:02 PM

I installed the latest version of SpyBot D&D (1.4) The older versions did a great job of removing spyware from my computer, but this time it doesn't seem to be working. I have Windows XP, and the first time I did a scan, it wouldn't remove the spyware entries it found. I initially thought the program was corrupted, so I uninstalled and then re-installed it again. Well, wouldn't you know, I ran another scan and it froze up on me again. After closing the program, I got yet another "Program is not responding" error message. I'm on my way to simply uninstalling Spybot for good. :thumbsup:

What might be the problem? Are there other free anti-spyware programs out there that work? I see a lot of bad reviews of anti-spyware programs like Ad-Aware, etc.

BC AdBot (Login to Remove)

 


m

#2 fozzie

fozzie

    aut viam inveniam aut faciam


  • Members
  • 3,516 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ossendrecht/The Netherlands
  • Local time:06:57 AM

Posted 08 January 2007 - 06:08 AM

Download and scan with SUPERAntiSypware Free for Home Users

* Double-click SUPERAntiSypware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Udates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
* When done, select "Scan for Harmful Software".
* There are three scanning options. Choose "Perform Complete Scan" and click "Next".
* When done, a Scan Summary will appear with potentially harmful items that were detected. Click "OK".
* Make sure they all have a checkmark next to them and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* Click Preferences and then click the statistics/logs tab.
* Click the dated log and press View log. A text file will appear so you can see the results.
* Select close to exit the program.

Reboot and try again

#3 tg1911

tg1911

    Lord Spam Magnet


  • Members
  • 19,274 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:SW Louisiana
  • Local time:11:57 PM

Posted 08 January 2007 - 08:02 AM

Have you tried running Spybot in Safe Mode?
How to start Windows in Safe Mode
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

Become a BleepingComputer fan: Facebook

#4 Jacee

Jacee

    Bleeping around


  • Malware Response Team
  • 3,714 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:09:57 PM

Posted 09 January 2007 - 05:12 PM

Uninstall Spybot s&d, following these instructions. Be sure to click on "a very small fix" and download that. Next, re-install Spybot and it should be working just fine :thumbsup:
http://www.safer-networking.org/en/faq/27.html

MS_MVP.gif
MS MVP Windows-Security 2006-2016
Member of UNITE, the Unified Network of Instructors and Trusted Eliminators

Admin PC Pitstop





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users