Last week for no apparent reason, I am only able to hear about 10% of the normal audio. This includes headphone as well as normal audio output. The audio is BARELY heard through the monitor speakers eventhough the volume level indicates maximum.
Before I start, the computer is HP M1170n, WIN MEDIA CENTER, WIN XP (SP2), HP motherboard Puffer-UL8E, Pentium4 530 (P) HT 3.0 GHz, 3GB RAM, Realtek ALC 880 chipset.
I have performed the following tasks:
1. Tried a different monitor with speakers.
2. Tried a different set of power speakers. Checked inside the tower for any sign of wire, cable or component disconnect.
3. Tried a different set of earphones.
4. Reviewed the components under SOUND, VIDEO AND GAME CONTROLLERS. There are no visible warning indicators.
5. Reviewed and 'updated' all drivers associated with SOUND, VIDEO AND GAME CONTROLLERS.
6. Reviewed and 'updated' drivers associated with the keyboard.
7. Reinstalled all drivers associated with audio and video, using WINDOWS Restore feature.
8. Performed a computer rollback to a 48 hour point prior to this audio problem.
9. Rolled back WIN MEDIA PLAYER 11 to 10. (WIN MEDIA PLAYER 11 was installed three weeks prior to this incident, though.)
10. Performed full system scan, disk defrag, virus scan, adware scan and REGISTRY BOT. No issues found.
11. CD's or DVD's played on either of the disk drives exhibit the same low volume levels.
12. Any and all audio or video files on the computer play with the same low volumes.
13. I can burn an audio CD from any contained audio file and it contains NORMAL volume attributes on any external CD player, car audio system, etc.
14. All audio controls on computer are set to max.
15. No new software or hardware installed recently.
Needless to say, I'm at a loss! HP on-line tech support, though helpful, had no solution.
I really don't want to restore the entire software.
Any and all suggestions are appreciated!
- - Greg
Edited by videoman449, 07 January 2007 - 12:18 PM.