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#1 Ewen

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Posted 07 January 2007 - 10:59 AM

Hello there a new arrival to this topic. Its about a problem called About Blank

My internet connection loads up as normal and my home search page Google comes up in the normal way. I can read whatever topic I want but when I close it down I get a blank page tittled about blank along with an error report. I click on the error report and I loose Google as the home page and have to start the process all over again. I have McAfee as my virus checker and I have run varios scans but this annoying problem persists.

Can anyone out there help me to solve it.

Thanks in anticipation


Moved from the XP Forum. ~acklan~

Edited by acklan, 07 January 2007 - 11:06 AM.


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#2 buddy215

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Posted 07 January 2007 - 11:24 AM

If this is caused by the "about blank malware" here is a link to the fix:
http://www.bleepingcomputer.com/forums/t/4210/how-to-remove-aboutblank-aboutnavigationfailure-sedll/
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Ewen

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Posted 07 January 2007 - 02:52 PM

Buddy 215 followed the suggested link and the problem still exists. Google opens as the home page on Internet explorer but when I click on the cross at the top right hand corner to close the page it goes to the about blank page which I can close after replying to the error message

#4 buddy215

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Posted 07 January 2007 - 03:31 PM

At the bottom of the page in the link below are instructions for installing Hijack This. If you haven't checked the items in the link in the first post, run a scan with Hijack This and compare those items.
I don't know if this is malware related or just a conflict with Google and IE. Likely if you have IE7.
After checking the Hijack this log and you don't find the items listed I would suggest uninstalling the Google toolbar in Add/Remove if you have it.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 Ewen

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Posted 15 January 2007 - 12:46 PM

Hello there,
After much cursing and swearing it would appear that the problem was with the IE7 update. It appeared to be acting like a virus on the computer. System took ages to load downloads failed to work and all in all the system was a disaster.

I went to Add Remove programmes and removed IE7. This resorted IE back to the previous state prior to downloading IE7. Having removed it I then had to reinstal the update minus the update for IE7 and so far things seem to be back to normal.

Thanks for your help




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