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Hjt Log-please, Help Me


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31 replies to this topic

#1 mija

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Posted 04 January 2007 - 10:19 AM

Hi, I got a few problems and I don't know how to fix them. Well, here they are:

1. when I boot my PC I get message about winlogon.exe and it says that this app has failed to start because sfc_os.dll was not found. Re-installing the app may fix this problem.
2. I can't open Internet Explorer, I get a message that msvcrl.dll is missing
3. I can't open Task Manager, it's disabled

Here are the actions that I have taken so far:

I scaned my PC with AVG Anti-virus, AVG Anti-Spyware (also in SAFE MODE), Super Anti Spyware, Ad-Aware, Spybot, Sophos Anti-Rootkit, McAfee Stinger.

Here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 16:13:54, on 4.1.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.freemail.net.hr
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: 0 - {3A08BC84-47E7-4AA3-9492-C77C49E9D553} - C:\Program Files\Windows Media Player\lavu.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: 0 - {C7470536-2451-464C-8CB3-A041E17DF9BB} - C:\Program Files\Windows Media Player\lavu.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I'm out of my mind, because I don't know what else to do, any sugestion is helpfull.

Thanks in advance

BC AdBot (Login to Remove)

 


#2 amateur

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Posted 07 January 2007 - 09:34 AM

Hello and welcome to BC.

Sorry about the delay in response.

Download SmitfraudFix (by S!Ri) to your Desktop.

http://siri.urz.free.fr/Fix/SmitfraudFix.zip

Extract all the files to your Destop. Click here if you don't know how to do that. A folder named SmitfraudFix will be created on your Desktop.



Open the SmitfraudFix folder and double-click smitfraudfix.cmd

Select option #1 - Search by typing 1 and press Enter

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log in your next reply.



IMPORTANT: Do NOT run any other options until you are asked to do so!

NOTE: Process.exe is detected by some antivirus programs (AntiVir, Dr.WEB, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you. Please allow it.

#3 mija

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Posted 07 January 2007 - 02:45 PM

here it is:

SmitFraudFix v2.132

Scan done at 20:41:36,42, ned 07.01.2007
Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32

C:\WINDOWS\system32\cmd32.exe FOUND !
C:\WINDOWS\system32\z11.exe FOUND !
C:\WINDOWS\system32\z12.exe FOUND !
C:\WINDOWS\system32\z13.exe FOUND !
C:\WINDOWS\system32\z14.exe FOUND !
C:\WINDOWS\system32\z15.exe FOUND !
C:\WINDOWS\system32\z16.exe FOUND !

C:\Documents and Settings\Administrator


C:\Documents and Settings\Administrator\Application Data


Start Menu


C:\DOCUME~1\ADMINI~1\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


pe386-msguard-lzx32

pe386 detected, use a Rootkit scanner

Scanning wininet.dll infection


End

#4 amateur

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Posted 07 January 2007 - 03:00 PM

Hi,

Please print out these instructions so that you'll have access to them at all times, especially when you're in Safe Mode. Make sure to work through all the steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      Posted Image
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.

================================

Download
http://www.uploads.ejvindh.net/rustbfix.exe
and save it to your desktop.

Double click on rustbfix.exe to run the tool. If a Rustock.b-infection is found, you will shortly hereafter be asked to reboot the computer. The reboot will probably take quite a while, and perhaps 2 reboots will be needed. But this will happen automatically. After the reboot 2 logfiles will open (%root%\avenger.txt & %root%\rustbfix\pelog.txt). Post the content of these logfiles along with rapport.txt, AVG Anti Spyware Report, and a new HijackThis log please.

#5 mija

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Posted 07 January 2007 - 03:42 PM

In the folder C:\Windows\Temp I found 2 hidden files and 1 app named Soundman and it says that if I remove those files to Recycle bin some other app won't work.......so I'm not sure should I remove them anyway or not?

#6 amateur

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Posted 07 January 2007 - 06:59 PM

Yes, please delete them if you can. If you cannot delete them, continue with the rest of the instructions. We'll deal with them later.

#7 mija

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Posted 08 January 2007 - 06:05 AM

Hi,

I've done everything that you told me to, and here are the logs:

____________________________________________________________


************************* Rustock.b-fix -- By ejvindh *************************
pon 08.01.2007 11:32:22,79

******************* Pre-run Status of system *******************

Rootkit driver PE386 is found. Starting the unload-procedure....

Rustock.b-ADS attached to the System32-folder:
No streams found.

Looking for Rustock.b-files in the System32-folder:
system32\lzx32.sys FOUND!
attempting to delete lzx32.sys from system32-folder


******************* Post-run Status of system *******************

Rustock.b-driver on the system: NONE!

Rustock.b-ADS attached to the System32-folder:
No System32-ADS found.

Looking for Rustock.b-files in the System32-folder:
No Rustock.b-files found in system32


******************************* End of Logfile ********************************

___________________________________________________________

Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\rogwcudv

*******************

Script file located at: \??\C:\WINDOWS\spqbgyya.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Driver PE386 unloaded successfully.
Program C:\Rustbfix\2run.bat successfully set up to run once on reboot.

Completed script processing.

*******************

Finished! Terminate.


______________________________________________________________

SmitFraudFix v2.132

Scan done at 10:36:14,92, pon 08.01.2007
Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

Killing process


Generic Renos Fix

GenericRenosFix by S!Ri


Deleting infected files


Deleting Temp Files


Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


Registry Cleaning

Registry Cleaning done.

After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End

________________________________________________________________


---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:23:12 8.1.2007

+ Scan result:



C:\System Volume Information\_restore{52B5BB9F-2608-4687-8EAF-16CFB9CFE258}\RP210\A0160276.exe -> Downloader.Small.dvz : Cleaned with backup (quarantined).
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\SPANK56J\acdt-pid30[1].exe -> Hijacker.Small.jf : Cleaned with backup (quarantined).
:mozilla.76:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\5b0bslr8.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.49:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\5b0bslr8.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.52:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\5b0bslr8.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.53:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\5b0bslr8.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.92:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\5b0bslr8.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.99:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\5b0bslr8.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.
C:\System Volume Information\_restore{52B5BB9F-2608-4687-8EAF-16CFB9CFE258}\RP208\A0160016.dll -> Trojan.BHO.aa : Cleaned with backup (quarantined).


::Report end

_________________________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 11:51:08, on 8.1.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: 0 - {3A08BC84-47E7-4AA3-9492-C77C49E9D553} - C:\Program Files\Windows Media Player\lavu.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: 0 - {C7470536-2451-464C-8CB3-A041E17DF9BB} - C:\Program Files\Windows Media Player\lavu.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

___________________________________________________________________



that's it............when I scaned with AVG anti Spyware, it found some cookies of medium risk and the only action that I could take was to delete them, but everything else I've quarantined.

#8 amateur

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Posted 08 January 2007 - 09:06 AM

Hi,

You'll need to disable the realtime scanners so that they won't interfere with the fixes.

Open AVG Anti Spyware.
Under 'Status',click on "change status" to make it 'inactive'. Once your log is clean you can re-enable it.

================================

Scan with HijackThis and put a checkmark against the following entries:

O2 - BHO: 0 - {3A08BC84-47E7-4AA3-9492-C77C49E9D553} - C:\Program Files\Windows Media Player\lavu.dll (file missing)
O2 - BHO: 0 - {C7470536-2451-464C-8CB3-A041E17DF9BB} - C:\Program Files\Windows Media Player\lavu.dll (file missing)


Close all browsers and windows including this one and click on "fix checked".

================================

Reboot . If you get any alerts from your security tools about the changes, please allow it.

================================

Perform an online scan using Internet Explorer with Panda ActiveScan
  • Click on Posted Image located at the bottom of the page.
  • A "pop up" window will appear. Please ensure that your pop up blocker doesn't block it
  • Enter your e-mail address, country, and state & click "Free Online Scan" The download of the 8 MB Panda's ActiveX control will take place
Begin the scan by selecting Posted Image
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on Posted Image then click Posted Image and post back the contents please.
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


===============================

Please post back a fresh HijackThis log along with the Panda Active scan results. Also, let me know how the computer is running now. Thanks

#9 mija

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Posted 08 January 2007 - 10:04 AM

Hi,

I have scaned with HijackThis and fixed those 2 entries:

O2 - BHO: 0 - {3A08BC84-47E7-4AA3-9492-C77C49E9D553} - C:\Program Files\Windows Media Player\lavu.dll (file missing)
O2 - BHO: 0 - {C7470536-2451-464C-8CB3-A041E17DF9BB} - C:\Program Files\Windows Media Player\lavu.dll (file missing)


But I can't scan my PC with Panda because I still can't open Internet Explorer..........from the original problems, after taken actions that you told me to, my Task manager is fixed I can open it, it's enabled, but I still can't open IE...........I get message that app has failed to start because msvcrl.dll was not found and that re-installing the app may fix the problem



Hi,

I have scaned with HijackThis and fixed those 2 entries:

O2 - BHO: 0 - {3A08BC84-47E7-4AA3-9492-C77C49E9D553} - C:\Program Files\Windows Media Player\lavu.dll (file missing)
O2 - BHO: 0 - {C7470536-2451-464C-8CB3-A041E17DF9BB} - C:\Program Files\Windows Media Player\lavu.dll (file missing)


But I can't scan my PC with Panda because I still can't open Internet Explorer..........from the original problems, after taken actions that you told me to, my Task manager is fixed I can open it, it's enabled, but I still can't open IE...........I get message that app has failed to start because msvcrl.dll was not found and that re-installing the app may fix the problem, but I'm not sure should I do that nor how to do that

#10 amateur

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Posted 08 January 2007 - 11:21 AM

Hi,

I

get message that app has failed to start because msvcrl.dll was not found and that re-installing the app may fix the problem, but I'm not sure should I do that nor how to do that


I have to go out now but that may be a bad file. Please wait until I come back.

Edited by amateur, 08 January 2007 - 12:34 PM.


#11 amateur

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Posted 08 January 2007 - 01:04 PM

Hi,

Please go to Start>Control Panel click Display>Desktop>Customize Desktop>Web> Now, Uncheck Everything and delete if present:
"Security Info"
"Warning Message"
"Security Desktop"
"Warning Homepage"
"Desktop Uninstall"


Also make sure the 'Lock desktop items' box is unticked. Click OK, and then Click Apply, then OK.

Double-click on SmitfraudFix.exe to start the tool.
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

Open Internet Explorer and go to Tool>Internet Options>Security>Trusted Sites and click on "Sites" and make sure there's nothing in there.

If you're still having problems, try an IE fix and see if it helps

If you're able to use Internet Explorer, carry on with Panda scan. Otherwise, we can try TrendMicro's Online Scan which will work with FireFox.

#12 mija

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Posted 09 January 2007 - 11:01 AM

Hi,

I tried all of the things you said, but I still can't open IE, so I scaned with HouseCall, but I'm not sure that it helped..........do you have any other suggestions?

#13 amateur

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Posted 09 January 2007 - 11:09 AM

I scaned with HouseCall,


Can you post the report please, if any.

#14 mija

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Posted 09 January 2007 - 11:30 AM

There was no any......it was scaning more then 2 hours and at the end it said that it found 3 trojans and that they were deleted.

#15 amateur

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Posted 09 January 2007 - 12:10 PM

Please download BlackLight Beta , and save it to your desktop. Click on BlackLight Beta to scan with it. When the scan is completed, there will be a report on your desktop named "fsbl-xxxxxxx.log". Please post that log in your next reply.

===============================

Please open HijackThis.

Click on Open Misc Tools Section

Make sure that both boxes beside "Generate StartupList Log" are checked:

  • List all minor sections(Full)

  • List Empty Sections(Complete)

Click Generate StartupList Log.


Click Yes at the prompt.

It will open a text file. Please copy the entire contents of that page and paste it here


Edited by amateur, 09 January 2007 - 12:13 PM.





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