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Problem After Problem....


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#1 khopek

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Posted 03 January 2007 - 02:01 PM

I have a problem...
My friend's computer crapped out on her.
Windows won't load at all,
not normal,
not in safemode,
not even last know good configurationg.
So I took her harddrive and hooked it up as secondary to mine so I can try to save her files.
Problem is her username had a password and when I go to

Documents And Settings---->{username} it gives me an error saying Access Denied.

I can get on the other usernames fine.
Is there a way around this?
I'm trying to save the files she wants and not just wipe out the harddrive.

Thanks in Advance!!!

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#2 Budapest

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Posted 04 January 2007 - 06:50 AM

You could try booting with a bootable CD (such as the UBCD) and see if you can access the files that way.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 projectfocus

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Posted 04 January 2007 - 07:26 AM

UBCD is the way to go on this sort of fault. Also you will be able to see the reason fo rthe failure of the drive. It can scan for failures with software that is bundled with UBCD. HDTune is one that springs to mind.
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#4 usasma

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Posted 04 January 2007 - 11:13 AM

Using something like the UBCD or a live Linux distro will allow you to copy the files (and strip the ownership from them).

The access denied error is because you're not using an account with the same security descriptors to access the hard drive (those are included on the old system).

The solution is to take ownership of the files so that you can copy them. The UBCD or Linux will allow you to do this by stripping the ownership. Or, you can take ownership on your system and get to them that way.

Here's a link about Access Denied errors and their "fixes": http://www.bleepingcomputer.com/forums/t/42756/how-to-fix-an-access-denied-errors/
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