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New Years greetings from Houston, TX. I've read problem solutions from these forums before for myself and others, but have never posted here. The regular users seem extremely helpful and knowledgeable. My fiance in Virginia is having computer problems and I've had her follow some of the procedures I've seen outlined here; things have improved considerably, but in her HJT log there are quite a few entries I'm not familiar with. Hopefully with some help, she can be fully operational again.