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Am I Hopelessly Infected - Pc Acting Strange


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4 replies to this topic

#1 Signtimes

Signtimes

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Posted 28 December 2006 - 07:26 PM

Logfile of HijackThis v1.99.1
Scan saved at 00:12:02, on 29/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dllhost.exe
D:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/iesearch/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/?site=3&segment=...&rotation=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\Poker.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O17 - HKLM\System\CCS\Services\Tcpip\..\{1D6C222E-DAA1-4E34-A64C-082C9599EF51}: NameServer = 195.92.195.94 195.92.195.95
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

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#2 SifuMike

SifuMike

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Posted 29 December 2006 - 12:42 AM

Hello Signtimes,

I am SifuMike and I will be helping you. :thumbsup:

D:\Hijack This\HijackThis.exe


Please put Hijackthis on your root drive (the C:\ drive) .

An easy way to do this is to use
HijackThis Download Site with installer
Just click on Hijackthis_sfx.exe file that you downloaded.
A WinZip self extractor screen appears with the default location of C:\Program Files\Hijackthis.
Then press the Unzip button. Then close the Self-Extractor window.

Using My Computer/Windows Explorer, navigate to C:\Program Files\HijackThis and double click on HijackThis.exe to run it.

If you would like to make a shortcut for your Desktop so it's more easily accessable, right click HijackThis.exe and choose Send To > Desktop (create shortcut).

Then delete the hijackthis in the D drive.

*************************

Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan" and grab a coffee. :flowers:

When BitDefender completes the scan, select the "Detected Problems" tab.
Click on "Click here to export scan".
Save the file as an HTML to your Desktop.
Then click on the saved file and allow it to open with your browser.
Go to Edit - Select All then copy/paste that log back here.
Post the BitDefender log.

*************************
Download ATF (Atribune Temp File) Cleaner© by Atribune DO NOT run it yet.

Download and install AVG Anti-Spyware 7.5 (formerly Ewido)
This is a 30 day trial of the program

1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept the default installation path: C:\Program Files\AVG Anti-Spyware 7.5 and click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch ewido by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. You can select "Change state" to inactivate 'Resident Sheild' and 'Automatic Updates'. If you choose to do this, then right click on ewdio in the system tray and uncheck "Start with Windows".
7. Select the "Update" button and click "Start update". If you are having problems with the updater, manually update with the Ewido Full database installer from here.
8. Exit AVG Anti-Spyware 7.5 when done - DO NOT perform a scan yet.

Reboot your computer in "SAFE MODE" using the F8 method so Windows will start with minimal drivers and running processes.
To do this restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly.
A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

1.) Double-click the small BLUE Garbage Can ATF-Cleaner.exe file to run the program.
2.) At the top, under Main choose: Select All
3.) Click the Empty Selected button.

If you use the Firefox browser:
1.) At the top, click Firefox and choose: Select All
2.) Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use the Opera browser:
1.) At the top, click Opera and choose: Select All
2.) Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.


Scan with AVG Anti-Spyware 7.5 as follows:

1. Launch AVG Anti-Spyware 7.5, click on the "Scanner" button and choose the "Settings" tab.

Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.

Under "How to Scan?" check all (default).

Under "Possibly unwanted software" check all (default).

Under "What to Scan?" make sure "Scan every file" is selected (default).

Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".

2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine. <== Important
5. Click on "Save Report" to view all completed scans.
Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop.
A copy of each report will also be saved in C:\Program Files\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware 7.5

When done, reboot your computer, submit the AVG Anti-Spyware 7.5 log, the [b]BitDefender
log, a  fresh Hijackthis log, and tell me how your computer is running.
When you say your computer is acting strange, what exactly do you mean?

Edited by SifuMike, 29 December 2006 - 12:50 AM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 Signtimes

Signtimes
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Posted 29 December 2006 - 10:11 AM

Hi SifuMike, I really appreciate your help,

What I meant by my computer acting strange was, running slowly then suddenly speeding back up, broadband connection would freeze halfway through loading a page or connect to a different site etc.

I have followed your instructions and here are the Logs your asked for:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 13:56:06 29/12/2006

+ Scan result:



C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe/Advisory.nfo -> Backdoor.Flood.a : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe/OS32.ini -> Backdoor.Mox.a : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe/NortonPID.hlp -> Backdoor.Zapchast : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP18\A0004302.exe -> Trojan.Susear.a : Cleaned with backup (quarantined).


::Report end


BitDefender Online Scanner
Scan report generated at: Fri, Dec 29, 2006 - 12:59:11
Statistics
Time 00:36:01
Files 444768
Folders 3956
Boot Sectors 5
Archives 4320
Packed Files 29678
Results
Identified Viruses 9
Infected Files 9
Suspect Files 0
Warnings 0
Disinfected 0
Deleted Files 9

Scanned File
Status
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>Advisory.nfo
Infected with: Backdoor.Irc.Flood.A
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>Advisory.nfo
Disinfection failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>Advisory.nfo
Deleted
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)
Update failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>NortonPID.hlp
Infected with: Backdoor.Irc.Zapchast.CX
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>NortonPID.hlp
Disinfection failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>NortonPID.hlp
Deleted
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)
Update failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>OS32.ini
Infected with: IRC-Worm.Bnc.A
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>OS32.ini
Disinfection failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>OS32.ini
Deleted
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)
Update failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>pnc.exe
Detected with: Application.NTSniff.110
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>pnc.exe
Disinfection failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>pnc.exe
Deleted
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)
Update failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>ret.bat
Infected with: Trojan.Bat.Zapchast.Z
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>ret.bat
Disinfection failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>ret.bat
Deleted
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)
Update failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>smnt.exe
Detected with: Application.HideWindow.B
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>smnt.exe
Disinfection failed
C:\System Volume Information\_restore{7278C5B1-796C-4D42-8195-FBC109E3E862}\RP15\A0003186.exe=>(RAR Sfx o)=>smnt.exe
Deleted


Fresh Hijackthis log
Logfile of HijackThis v1.99.1
Scan saved at 14:07:43, on 29/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/iesearch/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/?site=3&segment=...&rotation=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\Poker.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1D6C222E-DAA1-4E34-A64C-082C9599EF51}: NameServer = 195.92.195.94 195.92.195.95
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

I hope to hear from you soon

Regards Signtimes

#4 SifuMike

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Posted 29 December 2006 - 01:19 PM

Hi Signtimes,

BitDefender and AVG antispyware both removed items in you system restore folder. These are not to be worried about, as we will be cleaning out your system restore folder as the last step. :thumbsup:

I dont think your problem is with malware, as your log looks clean (except for a couple of items to clean up). It sounds like it is a problem with your broadband connection.

Download CCleaner and install it. (default location is best). Do not run it yet!

CCleaner Tutorial


*******************************************

In Normal Mode, select the following with HijackThis.
With all windows (including this one!) closed (close browser/explorer windows), please select "fix.”

If you did not add or want Poker.com then "fix" it.

O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\Poker.exe (HKCU)


The following are not necessarily spyware/malware, but I suggest you place a check mark next to the following entries, as these programs may be taking up system resources.

O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
(Description: System Tray icon for the Realtek AC97 Audio Sound Manager for AC97 onboard audio. Available via Start -> Settings-> Control Panel. Removing this entry will free up a small amount of system resources. )

*******************************************

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders and does not make backups.

Let's empty the temp files:

Run CCleaner.

1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbarfree Basic version instead of the Standard Build.


2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.

In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

If it asks you to reboot at the end, click NO.

CCleaner should be run with the above settings for each User Account!

*******************************************


Finally, reboot to the Normal Mode and post a new Hijackthis log, and tell me how your computer is running.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#5 SifuMike

SifuMike

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Posted 06 January 2007 - 02:58 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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