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Windows Updates Fail To Install


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10 replies to this topic

#1 vansher

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Posted 26 December 2006 - 12:22 AM

Every time I try to install my windows updates, every one of them fail. Don't even know where to start to fix it. Please help

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#2 Herk

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Posted 26 December 2006 - 01:01 AM

Were you able to install updates in the past? Do you have Service Pack 2?

#3 vansher

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Posted 26 December 2006 - 01:40 AM

I have been able to install a very small amount of updates in the past, but the majority of them fail. I think it's service pack 2, but I'm not positive. How do I find out?

#4 TMacK

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Posted 26 December 2006 - 02:07 AM

In all versions of Internet Explorer, click About Internet Explorer on the Help menu.
The product and version information is displayed in the dialog box that appears.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#5 vansher

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Posted 26 December 2006 - 04:55 PM

It says that I'm using version 7.0 but nothing about service pack 2.

#6 TMacK

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Posted 26 December 2006 - 06:13 PM

Sorry vansher,I don't use IE but thought you may find it there.

I just found my SP version by going to My Computer/View System Information/General Tab and it's under system.
I know you need SP2 to run IE7.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#7 vansher

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Posted 26 December 2006 - 11:34 PM

Thanks. I found it. I am running service pack 2.

#8 TMacK

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Posted 26 December 2006 - 11:55 PM

You're welcome.

Were you able to install updates when you used IE6?
Are you using a Web accelerator?
Do you get any error messages with the failed updates?
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#9 vansher

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Posted 26 December 2006 - 11:59 PM

I have been able to install very few. Not sure about a web accelerator. Does that mean my internet connection? I'm on broadband. Error code 0x80070008 which I get when looking at my update history with microsoft.

#10 Enthusiast

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Posted 27 December 2006 - 12:01 AM

Microsoft's policy is to offer free tech support when updates are involved.

Microsoft Security Product Support Policy

Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with security updates.

International customers can get support from their local Microsoft
subsidiaries. Phone numbers for international support can be found
at: http://support.microsoft.com/common/international.aspx

You can also obtain help by going to the Microsoft update page and clicking on "Get help and support" on the left side of the page. I think you reach a higher level tech more quickly by using that method, but either way they will help you fix the problem.

#11 vansher

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Posted 27 December 2006 - 12:02 AM

Thanks, that's what I'm doing now. I think I'll just contact their live support. Thanks for your help




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