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Program Crashes / Mfc42.dll Error

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#1 Robyn Tang

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Posted 23 December 2006 - 10:28 PM

My mobile phone sync software keeps crashing on me every time I try to transfer my messages onto the computer and I get an error message regarding mfc42.dll (see image). The program use to work fine in the past but now, I have no idea what's going on. I've tried uninstalling and reinstalling the program but it didn't help. I have Windows XP Pro with SP2. Any help would be appreciated.

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Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 24 December 2006 - 12:14 AM.

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#2 usasma


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Posted 25 December 2006 - 11:43 AM

Could be a dll compatibility problem. The usual fix is to uninstall, then download the latest version of the utility from the manufacturer and install it (this presumes that the manufacturer has updated the dll in it's installation package).

There's a procedure in the January TechNet magazine (not available on the web yet) that describes how to specify different versions of the .dll when you get compatibility problems (by using DLL Redirection). But, it's pretty darned complicated - although it may be of some use to you.

Here's a link to the author's blog: http://blogs.msdn.com/oldnewthing/
The title of the article is "Getting Out of DLL Hell" and it was written by Raymond Chen.
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