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Pc Restarting When Browsing Internet


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#1 cookdog23

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Posted 22 December 2006 - 10:27 PM

I have been over on the malware board and have gone through everything they asked me to do over there. We feel very confident now that there are no viruses or malware that might be causing the issue.

Here's a link to that thread if you want to see what I've done so far. http://www.bleepingcomputer.com/forums/t/68534/cant-get-rid-of-websearch-adware-junk/

It seems that the PC restarts every so often when browsing the internet. I can leave it on for days and not touch it and it is fine, but the very second I open up a browser and try to go to a website it restarts without any warning. Sometimes I can browse for several minutes.... 30 to an hour and then it will restart suddenly. There is an error that pops for about a split second when the screen goes black, but it's too fast to actually see what it is.

This is very frustrating. Is the network card bad? Is the hard drive going bad? I hope someone on here can help me. Any help is greatly appreciated.

Thanks,

CD

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#2 Wendy K. Walker

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Posted 23 December 2006 - 03:53 AM

Have you tried using more than one browser when you surf the Internet?

♥ Wendy
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#3 usasma

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Posted 23 December 2006 - 05:48 AM

Use this link to find the error message and let us know what it says: http://www.bleepingcomputer.com/forums/top...tml#entry409491
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 cookdog23

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Posted 23 December 2006 - 04:23 PM

Alright, I finally got it. Thanks for the link by the way.

The main error is DRIVER_IRQL_NOT_LESS_OR_EQUAL

Technical information:

*** STOP:0X000000D1 (0X01000014, 0X00000002, 0X00000000, 0XF3CF3777)

*** tcpip.sys - Address F3CF3777 base at F3CE1000, Datestamp 444775d3

Thanks again for whatever help you can give me.

CD

#5 cookdog23

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Posted 23 December 2006 - 06:15 PM

In response to the browser question.... Yes, I am usually using Mozilla when it crashes. I don't use IE very much so I'm not sure if it crashes when I use IE.

#6 cookdog23

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Posted 24 December 2006 - 12:21 PM

I found this command when looking around for that error on that file.

netsh int ip reset c:\reset_tcpip.txt

I haven't crashed since I did this. What do you guys think?

#7 usasma

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Posted 25 December 2006 - 11:18 AM

Nothing succeeds like success!

I'd say leave it be - if it starts to restart again, then we'll dive in deeper.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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