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Any help would be appreciated


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3 replies to this topic

#1 Torison

Torison

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Posted 29 December 2004 - 08:43 AM

Hey there!
this is my fist post so i may not have put down a the info that is required - sorry
im having alot of problems at the moment with annoying spyware and programs taking along time to work and/or crashing easily.
ive just ran hijackthis for the first time and got this:

Logfile of HijackThis v1.98.2
Scan saved at 1:37:51 PM, on 12/29/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Diskeeper\DkService.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender Professional Edition\vsserv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Zoom\CnxDslTb.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\NASDAK\OmniMouse Driver\4.0\MOUSE32A.EXE
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Wireless LAN Utility\Am772cfg.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\System32\cidaemon.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = C:\WINDOWS\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {69DDB8BC-E544-4516-B260-5C3CA12491A7} - C:\WINDOWS\System32\jme.dll (file missing)
O2 - BHO: (no name) - {B72F75B8-93F3-429D-B13E-660B206D897A} - C:\WINDOWS\System32\wnim.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [CnxDslTaskBar] C:\Program Files\Zoom\CnxDslTb.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.0\MOUSE32A.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows media service] crvss.exe
O4 - HKLM\..\Run: [BDNewsAgent] C:\Program Files\Softwin\BitDefender Professional Edition\bdnagent.exe
O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [Systems Restart] Rundll32.exe wnim.dll, DllRegisterServer
O4 - HKLM\..\RunServices: [Windows media service] crvss.exe
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: AM772CFG.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.xxxtoolbar.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094038216477
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/A...eX/FileXfer.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.telewest.co.uk/motive/files/MotivePreQual.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1E329FED-CCA5-4A5E-9E73-0DE3D484D9E6}: NameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{AB8D14B8-329A-4384-98D8-4C50BCC1464B}: NameServer = 62.241.160.200 158.43.240.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{1E329FED-CCA5-4A5E-9E73-0DE3D484D9E6}: NameServer = 192.168.2.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{1E329FED-CCA5-4A5E-9E73-0DE3D484D9E6}: NameServer = 192.168.2.1
O18 - Filter: text/html - {B72F75B8-93F3-429D-B13E-660B206D897A} - C:\WINDOWS\System32\wnim.dll
O18 - Filter: text/plain - {B72F75B8-93F3-429D-B13E-660B206D897A} - C:\WINDOWS\System32\wnim.dll

although there are a few things that look odd e.g the so called - 'trusted zones' and a registary entry i have noticed called 'system restart' in the run folder which has never been there before
i havent checked or deleted anything because im a total novice.

it would be a great help to me and my computer if someone could help me out and point me in the right direction of what to delete/fix

thanks for your help
torison

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#2 raw

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Posted 29 December 2004 - 11:09 AM

You are using an old version of HijackThis, please download the latest version.

Download Hijackthis:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

http://computercops.biz/downloads-cat-14.html

If you cannot reach either site it is available from my signature.

After you have DL'd the new version:
I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

Run Hijackthis again, --you should only see HijackThis on your Desktop--
click scan, and put a checkmark next to each of these and click the Fix Checked button.


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = C:\WINDOWS\blank.htm
O2 - BHO: (no name) - {69DDB8BC-E544-4516-B260-5C3CA12491A7} - C:\WINDOWS\System32\jme.dll (file missing)
O2 - BHO: (no name) - {B72F75B8-93F3-429D-B13E-660B206D897A} - C:\WINDOWS\System32\wnim.dll (file missing)
O4 - HKLM\..\Run: [Windows media service] crvss.exe
O4 - HKLM\..\Run: [Systems Restart] Rundll32.exe wnim.dll, DllRegisterServer
O4 - HKLM\..\RunServices: [Windows media service] crvss.exe
O4 - HKLM\..\RunServices: [Windows media service] crvss.exe
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.xxxtoolbar.com
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O18 - Filter: text/html - {B72F75B8-93F3-429D-B13E-660B206D897A} - C:\WINDOWS\System32\wnim.dll
O18 - Filter: text/plain - {B72F75B8-93F3-429D-B13E-660B206D897A} - C:\WINDOWS\System32\wnim.dll


Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\blank.htm
C:\WINDOWS\System32\jme.dll
C:\WINDOWS\System32\crvss.exe
C:\WINDOWS\System32\wnim.dll

Reboot your computer to go back to normal mode and post a new log.

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#3 Torison

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Posted 29 December 2004 - 12:00 PM

thanks

rite ive done what you said now here is my log file:

Logfile of HijackThis v1.99.0
Scan saved at 4:59:03 PM, on 12/29/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Diskeeper\DkService.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\Softwin\BitDefender Professional Edition\vsserv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Zoom\CnxDslTb.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\NASDAK\OmniMouse Driver\4.0\MOUSE32A.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Wireless LAN Utility\Am772cfg.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://sharempeg.com/find/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [CnxDslTaskBar] C:\Program Files\Zoom\CnxDslTb.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\NASDAK\OmniMouse Driver\4.0\MOUSE32A.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BDNewsAgent] C:\Program Files\Softwin\BitDefender Professional Edition\bdnagent.exe
O4 - HKLM\..\Run: [BDSwitchAgent] C:\Program Files\Softwin\BitDefender Professional Edition\bdswitch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: AM772CFG.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094038216477
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...StatsClient.cab
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/A...eX/FileXfer.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.telewest.co.uk/motive/files/MotivePreQual.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1E329FED-CCA5-4A5E-9E73-0DE3D484D9E6}: NameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{AB8D14B8-329A-4384-98D8-4C50BCC1464B}: NameServer = 62.241.160.200 158.43.240.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{1E329FED-CCA5-4A5E-9E73-0DE3D484D9E6}: NameServer = 192.168.2.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{1E329FED-CCA5-4A5E-9E73-0DE3D484D9E6}: NameServer = 192.168.2.1
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: BitDefender Scan Server - Unknown - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Diskeeper\DkService.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: RadClock - Unknown - C:\WINDOWS\system32\RadClock.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: BitDefender Virus Shield - Unknown - C:\Program Files\Softwin\BitDefender Professional Edition\vsserv.exe
O23 - Service: BitDefender Communicator - Softwin - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

You think ive got rid of the bad stuff??
thanks again

#4 raw

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Posted 29 December 2004 - 04:59 PM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

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