Posted 20 December 2006 - 12:43 PM
I use MS Office XP Professional, version 2002. I installed it a long time ago, but this problem has been popping up only in the last few months.
Whenever I start my computer or whenever I try to open Powerpoint, Word or Excel (haven't tried it with Access yet.) I get a pop up that says it is trying to open MS Office. This takes a couple of minutes, but eventually I get a final pop up that says it cannot find PRORET.MSI and I should put in the install disk and browse for the file. The problem is I am a serviceman stationed overseas and if I even have the install disk, it is in storage with everthing else I have in the US.
I can still use MS Office. After I click cancel on the final pop up, the program I wanted comes up. However, it comes up empty even if I clicked on a particular document. I then have to search for the document I want from the program I want to use it in. I hope I'm making sense here. Basically, if I click on a Word document, I have to endure a bunch of pop ups, click cancel, then Word will come up but not the document. Then I re-locate the document using the Word software.
I suppose I can live with this, but I shouldn't have to so I'm hoping someone can help me.
I actually found a version of this file on the internet and saved it on my computer. The next time the pop up came up, I browsed on my own hard drive and found the file. It didn't accept that and the problem still exists.