Posted 20 December 2006 - 12:37 PM
It appears that this is the remnant of a Trojan that was on your system at one time - and that it was improperly removed. As such, it's still trying to access the Trojan - but the removal process has removed the file that it's looking for. That's why you get the error message.
As for BestBuy - their warranty covers hardware errors, not software errors - and especially not those caused by viruses and spyware. Asking to speak to a manager would have gotten you the same answer.
In order to fix this, you'll have to locate the offending entry (in your system's startups) that causes this to happen. For starters, try this free tool: http://www.mlin.net/StartupCPL.shtml
If this doesn't cure it, then here's a link to another free tool that's a bit more advanced: http://www.microsoft.com/technet/sysintern...s/Autoruns.mspx
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
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