Posted 20 December 2006 - 01:11 PM
For starters, I would install Firefox, and make sure it works well. If it does(I'm sure it will), just explain to him that he has to temporarily use Firefox until you fix his IE problem. That way he'll get the feel of it, and I'm sure he'll like it.
At the same time, what you may want to do is to try to reinstall/update your IE. You can sometimes run into file corruptions during updates. It happens. Just give it another go at, and see how it turns out. In the meantime, make sure you already have the Firefox up and ready to go, and let him take a surf on it. I've gotten quite a few people to use Firefox instead of IE, which seems like an impossible task when people are used to one thing, and then have to change over to another.