Posted 19 December 2006 - 04:07 PM
If you're having the same problems, and you haven't installed anything since you've gotten it back, then there is that very good possibility they gave you back the same HD.
Here is what I would do.
1. Mark the HD in an unnoticed area, and take it back, and if you haven't installed anything, you can insist that it's doing the same exact thing.
If you suspect that they didn't change your hd in the beginning, before taking it back, you'll need to document the UPC or serial no# that's on it. You can go as far as making a hidden id mark on it, and only you'll know for sure if are given the same item back. Although just writing down the serial no# or such should be good enough, I like to make sure that I don't just have the same product, but with a different housing or such.
Another point is, it's very possible to put another UPC or other id in it's place and you'll think you have a new product. I believe Ronald Reagan once said, "Trust, but verify." Mark your items before sending them back to any place.
2. Go buy a temporary hd. Simple, if you can afford to rent a hd, just go and buy the hard drive and install it with your basics, and try to do your jpg's and such for that computer, and if it works fine, then
a. chances are you probably never got a newer hd .... OR......
b. the new hd could be faulty too. I had that happen to me. Even after I took my original one back to the store, the replacement they gave me was fualty right from the start. The next one I made sure I saw him crack open the box and take out the new one.
The good thing about renting a new hd is that as long as you have your receipt (and also the packaging, (inclucding the plastic seal)), you can take it back within 30 days to the store and they'll refund you your money. That's an option you can always have work for you. And it only costs probably some gas fare in the end.
But, I personally would take it back, and have them take another look at the problem. And if you do rent another hd 1st, and everything works out ok, you can have that as your proof that the problem has to be the hd,,,as long as you're not installing ANYTHING after your initial Windows install. You don't need any other programs for your images either to send, receive and look at them, by default.
And if your hd is bad, it will slow down your Internet speed, your computer, ...and all other undetermined problems WILL come up, and eventually crash your computer.