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Can't Install Quicktime


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#1 xanderhed

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Posted 18 December 2006 - 02:56 AM

I just purchased an iPod Video and when I try to install QuickTime the following error message occurs.

"Could not open key:
HKEY_LOCAL_MACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficent access to that key, or contact your support personnel."

I've gone to "regedit" and I can get to "HKEY_LOCAL_MACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp" but then I get another error saying

"Cannot open QuickTimePlayerLib.QuickTimePlayerApp: Error while opening key."

Please help!

Edited by xanderhed, 18 December 2006 - 02:58 AM.


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#2 Budapest

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Posted 18 December 2006 - 03:12 AM

Are you logged in as Administrator when trying to install?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 xanderhed

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Posted 18 December 2006 - 03:23 AM

Yea

#4 Budapest

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Posted 18 December 2006 - 05:12 AM

Check to see if an older version of Quicktime is running in the background while you are trying to install the latest one as this can cause conflicts.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 FireKracker

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Posted 18 December 2006 - 09:15 AM

If you're just using Quicktime to view Quicktime media, don't install it, instead download and install Quicktime Alternative, smaller in size, less clutter on your machine and quicker to load IMHO.

Download from here
If all else fails, hit the reset button.
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