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Recent Firefox Update Caused Problems


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#1 mylogicistechno

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Posted 16 December 2006 - 06:51 PM

There is a specific website my mother frequents for a game called Robo Runner at http://www.eyeplaygames.com. However, since she updated Firefox, the game boards load only partially. Also, it does not display proper font colors - robot names and game names are supposed to be certain colors depending on their current status.

I tried updating all of our plugins, reinstalling Firefox, and installing an earlier version. However, I'm a bit confused because my mother says she stopped using IE awhile ago because it started doing the same thing.

I have been unable to find anything on the game website about this problem. The reason I'm posting it here is because perhaps there's a setting somewhere or something I'm overlooking, and that this issue is more universal than simply one website and someone may have insight on it.

On other computers the site loads fine. Anyone got any ideas?
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#2 buddy215

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Posted 16 December 2006 - 07:35 PM

test your version of Flash here: (should be 9)
http://www.adobe.com/cfusion/knowledgebase...cfm?id=tn_15507

--------------------------------------------------------------------------------

test your version of Java here: (should be l.5.0_09 for XP)
http://java.com/en/download/help/testvm.xml

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A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 mylogicistechno

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Posted 16 December 2006 - 08:02 PM

We do have Flash version 9.

Update: Apparently the problem's only on my mother's profile on this computer.
"My eyes divide the skies
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#4 TMacK

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Posted 17 December 2006 - 05:54 PM

Are you meaning there is a problem with the Firefox Profile Folder?
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#5 buddy215

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Posted 17 December 2006 - 07:03 PM

http://www.amset.info/windows/corrupt-profile.asp

Working with Corrupt Windows Profiles
A common problem with Windows machines is a corrupt user profile. This can manifest itself in various ways including applications not operating correctly. You can usually prove it by logging in to the same machine as another user and discovering that the applications or settings are correct.

If you find this is the case, then you need to create a new profile for the user.

DO NOT use "Files and Settings Transfer Wizard" as this will transfer corruption to the new profile.

Reboot the machine.
Login in as a user with local administrator rights. Do not use the username that has the corruption, even if they have local admin rights.
In C:\Documents and Settings. You should see a directory that matches the user name of the corrupt user. Rename that directory to something like <username>.old.
Log back in as the user with the problem and verify that the problem has been resolved.
If the problem has been fixed, logout again, and login back in with local administrator rights.
Copy the contents of My Documents, Favourites and any other folders that contains the user data to the new profile.
You may want to look through the Application Data and Local Settings folders as these will contain the files that could have user settings in it.
If the replacement of the profile doesn't resolve the problem, then check whether the problem follows the user by asking them to login at another machine. The problem may be local to the machine.

You may also want to review the info in this link, too.
http://support.microsoft.com/kb/811151

Edited by buddy215, 18 December 2006 - 10:28 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#6 fozzie

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Posted 18 December 2006 - 04:16 AM

test your version of Flash here: (should be 9)
http://www.adobe.com/cfusion/knowledgebase...cfm?id=tn_15507

--------------------------------------------------------------------------------

test your version of Java here: (should be l.5.0_09 for XP)
http://java.com/en/download/help/testvm.xml

Presently it is Version 6




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