I apologise if I have posted this in the wrong place or if I am not clear in explaining what is wrong. I am not particularly technically minded and may use the wrong terms.
My problem is this. About a week ago I began experiancing problems viewing video clips and audio clips on the internet. I have never had this problem before and it just suddenly happened. I feel that my internet is running slower too but the rest of my computer is not.
I experiance the problem everywhere not just on particular sites. I have gone back and tested the sites on the computers of others and they work there.
Sites I have problems with include Youtube and Myspace.
Things I have done to try and solve this.
1. I have checked my internet connection speed. I noticed that according to my computer the speed seemed to be varying from 54 mbps to as low as 24 mbps. I do not know if this is important. I contacted my ISP and they told me there was nothing wrong with my line and to try switching my router on and off (I have wireless) and plugging the laptop into the router manually.
Niether of these has solved the problem.
2. I have tried uninstalling and reinstalling Flash Player. According to the Adobe website this all worked and I could see the little revolving block thingy.
This did not solve the problem.
3. A friend told me to press Ctrl Alt Delt and bring up that little box thingy which is called Windows Task Manager and look at what memory usage things are taking up. The problem is I don't really know what any of that means and I can't seem to copy the list to print it out and show anybody as I don't know how to do that.
4. Downloading Quicktime update: Just before this happened I was on Myspace which asked me to download a update to Quick time. I tried to do this but it failed. After I started having my problems I downloaded the latest quicktime. Could this be connected?
I would really appreciate some help with this and I apologise if this is obvious.
P.S, I meant to add that I have done a virus scan and can find no spyware etc.
Edited by distressedlady, 15 December 2006 - 05:15 PM.